Hodges Mazda

From the moment I stepped on the lot, I was greeted with no pressure. I had done some internet research and knew what car I wanted to check out. Todd was great during the initial sales process and Jim was g no pressure. I had done some internet research and knew what car I wanted to check out. Todd was great during the initial sales process and Jim was great in navigating the deal. I have rocky credit history so I had to finance through the dealership. I think my experience was great for a first time buyer. More

Yes, we came back again less than 4 months from our original purchase. Our 2011 Mazdaspeed3 was totaled by a careless driver who ran a red light and plowed into the driver's side. Luckily, minimal in original purchase. Our 2011 Mazdaspeed3 was totaled by a careless driver who ran a red light and plowed into the driver's side. Luckily, minimal injuries and may I say the car held up very well, considering what happened. I called David and he jumped right on it, as there were NO Mazdaspeeds in the whole city at the time. He found one close and had it for us within a day. Paperwork was minimal, quick, and easy (since we had just bought the other one not that long ago). David is very easy to work with and very patient with my many emails =) My husband got his replacement 'Speed3, and I will be in the market in a few more months. For a while, I've been thinking of getting a different make, but the wonderful atmosphere, great service, and fantastic Service department are making me re-think that. I may end up with a 'Speed3 of my own. Duval Mazda, please keep your staff!!! As before, I highly recommend these guys, and you will NOT find a better Mazda dealership in Jacksonville More

All in all, I had a pleasant experience with Duval Mazda. From the time we went in and test drove the car and working the numbers, they were easy to deal with. There was a situation on that arised on the veh From the time we went in and test drove the car and working the numbers, they were easy to deal with. There was a situation on that arised on the vehicle, BUT the dealership was QUICK to make it RIGHT. I would highly recommned Duval Mazda! More

Jeff was a pleasure to work with and talk about cars. He is a good listener and also a conversationalist. I appreciated that he didn’t have the pushy attitude of many car sales associates that I’ve dealt wi is a good listener and also a conversationalist. I appreciated that he didn’t have the pushy attitude of many car sales associates that I’ve dealt with in the past. He explains the features of the vehicle very clearly and listens for questions or comments. The one thing that was a bit negative was with the sales manager. He stepped in front of me as I was about to leave. He wanted me to sign that night and I told him I needed to go home and think about it over dinner. He said you’re going to walk out over $200. Stepping in front of me is an old style of aggressive behavior that should never be displayed by anyone in your dealership. Perception of the dealership can be won or lost with actions like that. The reason I ended up at this dealership was because of how I was treated by Nissan. So what did you deliver to me or what was my perception of what I got?? Again Jeff was great. Thank him for the sale. More

Had an awesome salesman. They went above and beyond to make me happy. My husband also bought a mazda from the same salesman. I would recommend this dealer, as they made me very happy. I purchased the 2012 make me happy. My husband also bought a mazda from the same salesman. I would recommend this dealer, as they made me very happy. I purchased the 2012 Mazda 5 and my husband bought the 2010 Mazda 3. More

We were happy with the service we received when purchasing a new car. Elizabeth was clear about the pricing and we were happy with what we were offered. It was a good buying experience with no prob purchasing a new car. Elizabeth was clear about the pricing and we were happy with what we were offered. It was a good buying experience with no problems. I would visit this dealership again when purchasing a new car. More

This process could not have been smoother. Contacted Duval Mazda on a Tuesday requesting info, was provided with an offer we *really* could not refuse on Wednesday morning on a 2011 Mazdaspeed3, went in Duval Mazda on a Tuesday requesting info, was provided with an offer we *really* could not refuse on Wednesday morning on a 2011 Mazdaspeed3, went in Wednesday evening to test drive, and decided to purchase. Darwin contacted us initially, set us up with Dave, and Dave took care of the test drive and all our paperwork. We were in the door, and back out with our new car about 2 hours total. Everyone was friendly, no pressure (even the F&I guy), and seemed genuinely happy to have us as customers. I mentioned Kevin, because he takes care of me every time I bring my Mazda6 in for service. I could not ask for a better service adviser and am confident when we need to bring in the MS3, it will be well-taken-care-of. I am looking forward to the day when I can replace my 6 and will definitely go to Duval Mazda as my first choice to do so. Thank you to all who made this an HONESTLY great and enjoyable process. More

I was impressed that sales staff contacted me immediately when I arrived, ascertained my needs and resources, and located a vehicle which met me needs. Everyone was friendly and very professional. In parti when I arrived, ascertained my needs and resources, and located a vehicle which met me needs. Everyone was friendly and very professional. In particular, what distinquished this dealership above others was their consideration of my trade in vehicle and an aggressive search for the best financing. More

I experienced many problems with this dealership under the old management and had completely sworn off Duval Mazda for good. Since the new management team has taken over there has been a 110% improvement the old management and had completely sworn off Duval Mazda for good. Since the new management team has taken over there has been a 110% improvement in customer service and overall experience. I visited the dealership that day for an oil change and left with a brand new car. Claussen, Ranae Bratcher, and David Baker treated me like I was the most important customer and did everything they could to make up for every bad experience I had in the past. They were very honest and thorough and I am very pleased with how everything was handled. I highly recommend doing business with them! More

Victor was fabulous and very friendly. He helped me find the right vehicle and never complained even though I was very picky. He was even willing to add aftermarket adjustments to the vehicle. Next time I the right vehicle and never complained even though I was very picky. He was even willing to add aftermarket adjustments to the vehicle. Next time I am looking for a new vehicle, I will look no further then Victor at Duval Mazda. More