Hodges Mazda

Amazing customer service! Will was very patient, informative, detailed and really showed care when working with me. He answered every question I had, even if I asked it multiple times, resting assur informative, detailed and really showed care when working with me. He answered every question I had, even if I asked it multiple times, resting assurance on me with every response to those questions. He always kept my goals in mind with what I was wanting and they were achieved! I am so happy with the quality of service and product that Will Law and the Duval Mazda at the Avenues team provided me from the first time I drove onto the lot with my 2001 Honda Civic to the time I drove off the lot with my brand new 2013 Mazda3 Hatchback! I am so happy! I would recommend this dealership and Will's service to everyone needing a new or used car :) More

I went to this Mazda to look at new crossover vehicles and was greeted by Shepard Raines. I test drove the CX-9 Grand Touring. I have been driving Cadillac's since 1998 and wasn't sure I wanted a crossove and was greeted by Shepard Raines. I test drove the CX-9 Grand Touring. I have been driving Cadillac's since 1998 and wasn't sure I wanted a crossover or not. After test driving crossovers from several dealerships, calling Shepard several times with questions, I went back to this Mazda dealership and purchased my CX-9 Grand Touring. The next day I realized this vehicle had something I didn't like and I took it back to Mazda and spoke with Shepard. and his sales manager James. No questions asked, they found another vehicle with what I wanted on it, in Fort Walton Beach. Shepard and James, suggested I drive the original one I purchased until the newer one arrived. When the newer one arrived, they shredded the original paper work and we did the new paperwork. All went very well, they were courteous and very professional. Shepard and James insist on making your visit a pleasant and memorable experience. I believe I will be a long time family member of this Mazda dealership like I was Cadillac, for many years to come. Thank you Shepard and James. More

Chose dealership because of "no haggle" advertisement and the location of the dealership. Needed a car that day and did not have time to shop around. advertisement and the location of the dealership. Needed a car that day and did not have time to shop around. More

Sarge was great to work with. He was not at all pushy, which we really appreciated. He was extremely helpful and made the process of buying painless. We came to the Duval ready to buy after test driving which we really appreciated. He was extremely helpful and made the process of buying painless. We came to the Duval ready to buy after test driving and researching different crossovers for over a year. We are so happy with our 2014 Mazda CX5 and would highly recommend Sarge and Duval Mazda. -Frank and Darleen Cervasio More

Everyone at Duval Mazda was very friendly, and accommodating, and informative. They had a simple, no nonsense approach and answered every question I had. Eli was very nice, and helpful - James w accommodating, and informative. They had a simple, no nonsense approach and answered every question I had. Eli was very nice, and helpful - James was also very nice, personable and knowledgable. Definitely a great team at Duval Mazda! More

I recently visited Duval Mazda in order to take advantage of a promotion that I had received - take a test drive of any Mazda and be able to receive a $25 prepaid Visa card. Eli Thrift, the sales consultant of a promotion that I had received - take a test drive of any Mazda and be able to receive a $25 prepaid Visa card. Eli Thrift, the sales consultant who helped me, was great! Even though he knew that I was really only interested in the promotion, he was extremely helpful. He was so professional and there was absolutely no pressure from him to buy a car. If I was in the market for a new Mazda, I would not hesitate to deal with Eli and Duval Mazda. Great experience - highly recommend. More

The absolute BEST experience I have ever had buying a car! Customer service is their priority, no haggling, no nonsense. Everyone was extremely pleasant and accommodating. Also, I have been out shopping car! Customer service is their priority, no haggling, no nonsense. Everyone was extremely pleasant and accommodating. Also, I have been out shopping for a car for over a month to be able to compare. Nothing and no one compares with this car and this dealership for price, service and ease of process. More

The experience my wife and I had at Duval Mazda was unlike any other car dealership we had ever been to. I was able to communicate with James through email and pin down the exact vehicle that we wanted unlike any other car dealership we had ever been to. I was able to communicate with James through email and pin down the exact vehicle that we wanted. Once we found it, he gave us a great price and including a few discounts. One of the discounts, we actually didn't qualify for, but since he told us we would be getting it, he went ahead and honored it anyway. He also covered the installation fee of some of the accessories we wanted. When we arrived at the dealership to buy the car, Will made the process as smooth and painless as possible. It was really nice to feel like we weren't working with "salesmen", but more like a few friends. Everyone at Duval Mazda seems to have the customer's best interest at heart. My wife and I are grateful for the experience AND the awesome new car. More

Most enjoyable purchase experience ever. No mind or game playing straight talk and support. Would recommend to everyone! Thank You for such an awesome experience. playing straight talk and support. Would recommend to everyone! Thank You for such an awesome experience. More

I visited this dealership on 2/18/2013 to purchase a vehicle , from the moment I contacted the dealership I had an excellent experience. Duval Mazda gave me an amazing deal on the 2013 mazda 2 that was vehicle , from the moment I contacted the dealership I had an excellent experience. Duval Mazda gave me an amazing deal on the 2013 mazda 2 that was under the amount I wanted to spend and was exactly the car I wanted . Unbelievably Mr. Will Law was able to comply with everything i asked and had me in my new car 3 and a half hours after stepping in the door, he was very imformative and helpful and i enjoyed working with him . I just what to say I am blown away with this dealership and and if ever needing another car i will always return or someone I know is needing a vehicle i would always refer them to this company . Thankyou guys for all your hard work . Jessica Stock More