Hixson Toyota
Leesville, LA
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Michelle was extremely friendly, considerate of the needs of the vehicle I wanted to purchase as well as the financial range I needed to stay in to be able to afford to purchase a vehicle. of the vehicle I wanted to purchase as well as the financial range I needed to stay in to be able to afford to purchase a vehicle. More
Michell Koonce was an awesome car sales-person. She made sure I was completely comfortable and satisfied with my purchase before anything was finalized. She also called or emailed me periodically to check sure I was completely comfortable and satisfied with my purchase before anything was finalized. She also called or emailed me periodically to check to see how the car was driving and if I was still satisfied with the purchase. Additionally, I am currently in Afghanistan and I contacted her to let her know that I may be interested in purchasing a larger vehicle once I return, and she showed the same professional courtesy as she did when I met her in person. Overall, I had a great dealership experience, and I will defianately recommend her service and the dealership to friends, family and co-workers! I do however have one suggestion for the dealership... When I bought my vehicle, I was given the option to get one deluxe cleaning (Wash & Vacccum) and a full tank of gas within 30 days. After 30 days elapses and a customer does not use those options, it becomes null and void. I think this should be extended to 90 days. In my situation, I bought the vehicle and then I went on vacation for almost a month. So I did not have a chance to come by and get the complimentary services. Although this was not a big deal to me, other potential customers may not like this. This is just a suggestion, and has no negative effect on the review that I submitted... Sincerely, CW2 Melvin Thomas Kabul, Afghanistan More
Michelle is absolutely amazing, quick and willing to help always. The customer service was great and I highly recommend her to anyone I know that is looking to buy. always. The customer service was great and I highly recommend her to anyone I know that is looking to buy. More
We visited many dealerships within Louisiana and Machelle was the only one that we felt really had our family's best interest at heart. No gimmicks, no games. She was very respectful of our needs and wishes was the only one that we felt really had our family's best interest at heart. No gimmicks, no games. She was very respectful of our needs and wishes. We were so pleased with her service and SO excited about our new purchase! More
The service that I recieved in Leesville was great. I there because of some car issues but while there, I took A look on the lot. While walking the lot for about 5 mins. Here comes Mr. Miguel running t there because of some car issues but while there, I took A look on the lot. While walking the lot for about 5 mins. Here comes Mr. Miguel running to see if I have been helped. I explained to him that I was just look. We talked about my old car and my job and he gave me a card. My car couldn't fixed that day so they cave me a rental to come back to Alexandria. The next day I realized that I really needed a new car. I called the number on the card and he was at home. He told me that he will call me in a hour. I was about 30mins later and he called me back to start my paper work. Mr. Miguel called every 30 mins to let me know the status of what was going on with the application. I thought that was very nice of him. When making it back to Leesville he let me know everything and took me for a ride in the that I liked. The 2010 Ford Fusion. Mr. Miguel was very nice and I couldn't have asked for a better sales person. Thanks for all your hard work Mr. Miguel More
Miguel was a really great salesmen to work with. My husband and I didn't go in with the intention to buy a car that day but, to get an idea of what we needed for our growing family. He answered all the husband and I didn't go in with the intention to buy a car that day but, to get an idea of what we needed for our growing family. He answered all the random question I asked and was able to answer anything I was unsure about. His patience was a great when it came to my uncertainty. He was very upbeat and always made my husband and I feel welcome and I would recommend him to other people looking for a vehicle. When it came time to start the financing and paperwork the finance team was really great with trying everything they could and working with us with what we could afford and we were really happy with the outcome. More
Machelle was awesome! If you go to buy from Hixson in Leesville, ask for Machelle Koonce! She'll treat you right for sure!! I love my new Toyota! Leesville, ask for Machelle Koonce! She'll treat you right for sure!! I love my new Toyota! More
If you are in the Leesville/Fort Polk/DeRidder area of If you are in the Leesville/Fort Polk/DeRidder area of central Louisianna, you need to check out Hixon Autoplex of Leesville. The sales represent If you are in the Leesville/Fort Polk/DeRidder area of central Louisianna, you need to check out Hixon Autoplex of Leesville. The sales representative that handled my business was Miguel Ayon. He was professional at all times and only tried to help me get what I wanted from my visit to the dealership. Miguel is prior service Army, so he knows how to talk to Soldiers. He worked with me to get the exact vehicle I wanted. I left the dealership with my new 2013 Toyota Tundra, the same day. Josh Griffen is the sales manager who handles the financing and final signatures for the sales contracts. He told me that he could beat the lowest rates I would get from my own bank. I didn't believe him at first, but he was right. He found a credit union that beat mine by 1%. I give Hixon Autoplex of Leesville a 5-Star rating. More
We were totally pleased with everyone at hixson, especially our sales lady, Ms. Kay. She was informative, helpful and very pleasant. I would definitely recommend them to my friends. especially our sales lady, Ms. Kay. She was informative, helpful and very pleasant. I would definitely recommend them to my friends. More
Our experience with Hixson's was great. Rick and the staff did a great job making this worth the drive. We drove from Jackson,MS to Leesville to purchase the truck I wanted. This buying experience start staff did a great job making this worth the drive. We drove from Jackson,MS to Leesville to purchase the truck I wanted. This buying experience started in MS with another dealer who will get there own rating at Ford.com. If it had not been for the guys at Hixson's I would still be looking for my new truck. The only thing that could have been better is if they could have gotten our paperwork completed just a little faster. The five hour drive back would have been better completed in the daylight since it took a total of 15 hours to complete the round trip. I would/will make the drive again when its time for our next vehicle. Pat Lott More