Hixson Toyota
Leesville, LA
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The entire Hixson worked diligently to ensure I obtained the vehicle I wanted and was satisfied with the terms. Ms. Kay spent a lot of time researching vehicles to meet my wants and was 100% customer orien the vehicle I wanted and was satisfied with the terms. Ms. Kay spent a lot of time researching vehicles to meet my wants and was 100% customer oriented. More
Went to see the fj, and with the awesome presentation and service Mrs.Koonce gave us we ended up convinced we wanted it and bought it. :) If it wasn't for her we would have never gotten this awesome vehicle! service Mrs.Koonce gave us we ended up convinced we wanted it and bought it. :) If it wasn't for her we would have never gotten this awesome vehicle! So with that being said, if you want to get a car go to Hixon and ask for Michelle Koonce! More
Over the last year and a half we have been utilizing the service department as well as visiting the new sales area. We had a newer Ford truck we brought several times in for normal service with no issues un service department as well as visiting the new sales area. We had a newer Ford truck we brought several times in for normal service with no issues until we encountered one service writer who is no longer employed here. The new service manager, James came and corrected all the wrong issues. He restored our belief in this Ford dealership. During this time we had also been debating about purchasing a new vehicle. Srie Kay spent many hours willingly helping us research and test drive several vehicles. She knew up front we were not ready to buy, but in the future we would. With that knowledge she still took the time and made sure we had all of our questions answered. She was always pleasant and did not make us feel like we were wasting her time. We also met Michelle when Srie was busy. She helped fill in for Srie even knowing that we were not sure when or what we would buy and that Srie was our sales associate. Last night we finally showed up to the dealership ready to buy and still unsure what vehicle to buy. All of our research and test drives had us leaning towards a vehicle that was almost 600 miles away. We were ready for them to order that in for us when we realized the very first vehicle we test drove had everything we wanted AND they had it on the lot! I am sure it had to be frustrating for Srie to go through this whole ordeal just to buy the very first test driven vehicle (it was the same make and model, not the exact one we test drove). We must say it was a pleasure not feeling pressured or pressed. We told Srie our intentions up front and she worked with us as if we were her most important clients. I would encourage that the owners take time to get to know Srie, Michelle and James in order to see the people that make them the success that they are. I would also encourage anyone to meet James, their new service manager for their service needs as well as Srie and Michelle for new or used sales. More
Srie Kay was the best in helping us chose a car that was suitable for our needs. She look all over the state and out of state. She found the car that we requested-and had it ready for pickup less than 48hr suitable for our needs. She look all over the state and out of state. She found the car that we requested-and had it ready for pickup less than 48hr later. This is the second vehicle I have purchased from her, and will continue to buy from Hixon Ford and Srie Kay. The customer service is also the greatest, and they all have been great to me and my family. Thanks Srie, we really appreciate all the hard work, you rock! More
My visit to Hixson Autoplex of Leesville was amazing. Mrs. Srie Kay was awesome!! She went above and beyond salespersons I have visited at other dealerships in making me feel welcome. She is very knowled Mrs. Srie Kay was awesome!! She went above and beyond salespersons I have visited at other dealerships in making me feel welcome. She is very knowledgeable with details concerning inventory, pricing, rebates and financing options. Mrs. Kay guided me in the right direction and helped me decide on a vehicle by asking questions concerning safety issues, passenger capacity, fuel efficiency, etc. I am very satisfied with my Toyota Corolla and will definitely recommend this dealership and encourage people to go by and visit with Mrs. Kay. I can guarantee prospective buyers she will do everything in her power to make sure they have an enjoyable and positive experience. Hixson Autoplex should be very proud to have Mrs. Kay as a member of their sales team. More
The dealership and employees at Hixson are professional and interested in their customers. I was glad I could find my car close to home. I was very happy to be able to buy another Toyota Camry like I real and interested in their customers. I was glad I could find my car close to home. I was very happy to be able to buy another Toyota Camry like I really wanted. More
She was so helpful and explained every aspect of our vehicle. Would definitely buy there again. All my questions were answered and they worked to give us a good deal. vehicle. Would definitely buy there again. All my questions were answered and they worked to give us a good deal. More
Ms. Kay Was very helpful in getting me into my new car. Ms. Kay help me find a car that I could afford . T his is the I bought two cars and a truck from Leesville ford dealership. So they must be doing so Ms. Kay help me find a car that I could afford . T his is the I bought two cars and a truck from Leesville ford dealership. So they must be doing something right. More
I went in to look and made a purchase we were getting a explorer base model when we found out there was a recall they worked with upgrading us to the xlt. To me they went above and beyond helping us get in explorer base model when we found out there was a recall they worked with upgrading us to the xlt. To me they went above and beyond helping us get into the perfect vehicle in our budget. I am very pleased by the service Michelle did helping us and making us happy. She took her time assisting me putting my babies car seat in as well. Spencer worked his magic with the bank and got our rate lowered to help our payments in the xlt. Thank you hixson for making this experience great. More
From the moment I stepped into this dealership I was greeted with friendship and treated with respect. Mrs. Kay took her time to make sure I was comfortable in signing all of the paperwork. She explai greeted with friendship and treated with respect. Mrs. Kay took her time to make sure I was comfortable in signing all of the paperwork. She explained everything and answered all my questions. Mr. Cruz was very helpful in assisting with the trade-in (MINI) and matching me to a car with everything I was looking for. I couldn't be more pleased with the car and I am confident, should I need their help in the future, I will have their utmost attention. More