Hinshaw's Honda

I do have a thick head most of the times. I should have done my research and read reviews about this Honda dealer. One word "HORRIBLE". They advertise a car in VEHIX that I liked and the price was reasonab done my research and read reviews about this Honda dealer. One word "HORRIBLE". They advertise a car in VEHIX that I liked and the price was reasonable. When I went in and ask for the same car they offered me a different one but same color and features so I am guessing it would be the same price right? NO, wrong. They would add an additional $500 to the price because they said that they have installed mud guards and wheel locks on all their cars. Did the customers ask for them to be installed? Why would they advertise it in VEHIX $500 less than the actual amount they would sell the car? That is false advertising. Not only that, they tricked me into signing my trade-in into a lesser value. Here's what happened. The first time I came in I bought this car and I was asking for a trade-in value for my car for $8500. Greg told me that the mud guards and wheel locks are extra and they need to charge the customers for it. I was outraged by that so I told them that I can split the price with them, which Greg complied. That brought the trading price to $8250. When signing the contract, Greg showed me that they had to show the deduction of the mud guards and locks from the current car price I was buying, but they had to deduct $500 also from my trade-in, which was fine. That showed my trade-in only for $7700, Greg said it was fine just for showing purposes only. They don't have the car in their property so I had to go home and pick it up the next day. After going home, I called Hinshaws Honda that same day and talked to Rob that I would like to exchange the car to a much upgraded one which Rob said it was fine since the car hasn't been delivered yet to me. The following day, they still chose to deliver the car that I bought to our house since I can't make it to them to pick it up and they want the loaner car right away. The next day, I tried to exchange and buy an upgraded car. John the sales guy and Rob the manager had a real change of attitude now. Since I purchase the first car and just exchanging it the next day, Rob told me that I have to follow by their rules now. First they charged me with the mud guards and locks in addition to the price advertised in VEHIX. Then Rob used my trade-in value for only $7700. He said that that was the amount I have singed on my previous contract. Now why would he use that amount when Greg previously used that amount for showing purposes only and was not the actual amount of my trade-in. My trade-in was $8250 and thats already splitting the cost of the mud guards and locks. So he charged me double on the guards and locks, taking it off from my trade-in and still adding it to the purchase contract. He won't even acknowledge that that was actually what he did or what they did was to trick me. So my total loss was $250 + $500 + 500 = $1250. It might not be a lot of money for you but it is a lot of money for me. I really liked the upgraded car so I had no choice but to play by their rules. So warning to all of you, these guys can play tricks on you. Don't get intimidated by their sales tactics, be smart always ask for a number in writing and not just by words. Or better yet, go somewhere else, these people at this dealership are trained clowns. They will amuse you at first but when you are done, they will take off that mask and show their real character which are "lying blood sucking maggots". More