Hinshaw's Honda

Above what was ever expected!! I am a retired widow from the Gulf Coast who spends the summer with my family in Kent. I plan to buy a new Honda Civic Ex when I return home but I wa I am a retired widow from the Gulf Coast who spends the summer with my family in Kent. I plan to buy a new Honda Civic Ex when I return home but I was unsure about whether or not to buy one with Honda Sensing. Accompanied by my knowledgable, son-in-law, I headed to Hinshaw's Honda where we met Ryan Gnoinsky who enthusiastically demonstrated and explained all of the features of the 2017 Civic EX with Honda Sensing and even arranged for a test drive! All of this attention was given to a customer who had made it very clear from the beginning that no purchase would be made at the dealership! This kind of customer attention is RARE indeed!!!! More

I've had better service at the DMV Took my vehicle into Hinshaw Honda for SRS light. Was not greeted by anyone except the service manager Steve. Stood around for awhile, during which ti Took my vehicle into Hinshaw Honda for SRS light. Was not greeted by anyone except the service manager Steve. Stood around for awhile, during which time the service writer Mike Sands assisted a customer that had arrived after me. I found that to be rude and was appalled that he proceeded to work on the customers car right there in the drive. Did not write him up, call a trained professional skilled mechanic out to assist, or send the vehicle back to the mechanics. Mike Sands appeared to self diagnose the vehicle and work on it while a line grew of behind me of yet more customers waiting for service. Very unprofessional and scary if you think about it. A guy with no mechanical training, diagnosing and "fixing" a vehicle at a dealership, whose only experience with cars is writing them up to be serviced by real mechanics. When Mike Sands finally got around to "assisting me", I received no greeting, not the faintest bit friendly and was told it would be 3 hours before someone could come and pull the SRS code on my vehicle. At this point I was so disgusted at my treatment that I left without having the SRS code checked. More

Awesome team at Hinshaw's Honda I would like to call out my awesome experience in getting my dream car at Hinshaw's Honda. Zachary Lee (Zach) helped to get the best deal for my car a I would like to call out my awesome experience in getting my dream car at Hinshaw's Honda. Zachary Lee (Zach) helped to get the best deal for my car and also walked me through and explained to me each and every detailed information about the buying process and information about the car. Thanks Zach and team for the best deal!! More

Very friendly and easy to deal with After shopping at other car agencies for several weeks, we went back to Henshaws and ended up buying a new crv from Mike O'Brien salesman. He made it After shopping at other car agencies for several weeks, we went back to Henshaws and ended up buying a new crv from Mike O'Brien salesman. He made it so easy and not stressful. He was so fair with us with no pressure! He really knows his product well. Thanks Mike, you are the best! More

I hate buying cars. Zach and team made this easy. I wasn't planning on getting a new vehicle yet. My wife came in to look for one for herself. Zach was awesome. We came in around 10 minutes before clo I wasn't planning on getting a new vehicle yet. My wife came in to look for one for herself. Zach was awesome. We came in around 10 minutes before closing but that didn't concern Zach. He took the time to answer our questions and help us out without regard for the clock. That left a great impression. Days later my wife went back and purchased a pilot. Easy dealings, easy to talk to. Helpful and just made the process easy. I went back a few days later to look at the accord. Zach helped me with that as well. In between those visits he answered all my questions via text. All along I'm thinking this is what a car salesperson should be like. There was never any feeling of pressure. There was never a feeling like we were rushing. In fact, I think we kept him late 3 times and with my signing of the papers, it was close to 10 by the time Zach and the team there were done with us. I did leave in an accord hybrid. I would definitely recommend Zach to anyone. Hinshaws was really great and made things really easy. Much better than experiences at Doxon Toyota. Loving my new car. More

Purchased 2014 Accord from Aiden Aiden was Good! Show up and was greeted in a professional manner. The manager was great to work with. We will be back to purchase our new Honda Aiden was Good! Show up and was greeted in a professional manner. The manager was great to work with. We will be back to purchase our new Honda More

Thank you San and Damon in the purchase of my CRV. This is the third car I have bought from Hinshaw Honda. I find them to be very honest and helpful. I trust them completely. They are very considera This is the third car I have bought from Hinshaw Honda. I find them to be very honest and helpful. I trust them completely. They are very considerate and always willing to accommodate my needs. The service dept is fantastic and San was very helpful explaining the features of the new CRV. Thank you both. More

Big Thanks to Aiden I went there with my parents to buy a car couple days ago. He was very nice, friendly and professional. We had changed our mind quite often before dec I went there with my parents to buy a car couple days ago. He was very nice, friendly and professional. We had changed our mind quite often before decided but that didn't seem to bother him at all. He helped us to make the best deal from beginning to end. We were satisfied with the deal we had with him. I will highly recommend him to my friends for sure if they want to buy a car. More

Need to buy a new Honda? Go see Zachary Lee! After dealing with 3 other Honda dealerships, we went to Hinshaw's Honda and I am so glad we did. Zach was on our side right from the start. He took t After dealing with 3 other Honda dealerships, we went to Hinshaw's Honda and I am so glad we did. Zach was on our side right from the start. He took the time to hear us out, understand what we wanted and eventually we got to a deal that I was more than happy to sign for. I never once felt like he was doing this for the money, he made me feel as if he truly wanted us to leave with the car I wanted. Even after the sales manager told him to let us go shop around at another dealership, he still went back to negotiate for us right when we were ready to walk out. This was a truly great car buying experience at a really nice dealership! Well worth the 40min drive from Graham! More

Thank you so much Aiden!!! My family bought Honda Odyssey from Aiden Suh. Aiden was just g.r.e.a.t...! We had some big problems with our old car so we needed a new one a.s.a.p My family bought Honda Odyssey from Aiden Suh. Aiden was just g.r.e.a.t...! We had some big problems with our old car so we needed a new one a.s.a.p. We arrived at Hinshaw's Honda around their closing time, but Aiden was there to help us find and get a right car from the beginning to the end. He was there after hours to work with us. He was very patient and kindly explained every little things about the car we were buying. This was our family's first time buying a Honda car and we were a bit nervous before going there, but Aiden took into account the type of car we wanted, the price we were going for, and worked so hard to provide what we needed. He definitely took care of us and made it a painless experience! Thank you so much Aiden! Thank you Hinshaw Honda! :) More