Hinshaw's Honda

Excellent customer service ,great and friendly people to work with , car service is always great . work with , car service is always great . More

For 15 years as a customer and multiple purchases, Mike Sands and Charles Fellows have consistently delivered to me satisfaction in products and services. Thanks to both of you, Kerry Thomsen Sands and Charles Fellows have consistently delivered to me satisfaction in products and services. Thanks to both of you, Kerry Thomsen More

I had a great experience buying from Hinshaw’s in Auburn WA, the salesman Nate and Finance team specially Brian were very helpful and enjoyable to work with. If you want to have a great experience ask for WA, the salesman Nate and Finance team specially Brian were very helpful and enjoyable to work with. If you want to have a great experience ask for them and visit the dealer, they really care. Thank you! More

Angel did a great job, there was no pressure sales. Told him I didn't want to play games and he honored that. (Angel RUN while you can keep your soul!!) Where the rating takes a dive is when I feel I w Told him I didn't want to play games and he honored that. (Angel RUN while you can keep your soul!!) Where the rating takes a dive is when I feel I was lied to primarily about an inspection being done!! Nope, because EVEN if the window sticking 2 days later, and no response from Hinshaw. Then we took it into BMW to have them assess the issue. BMW offered to perform a courtesy 47 point inspection (odd, same type we were told Hinshaw did...) well, the technician found the thrust arm bearings are shot & need replacement. I get I bought an AS-IS car, but this is the worst xxx I have purchased from anywhere. I obviously thought Hinshaw was a higher standard company, but apparently that is only until the deal is sealed. Why do an inspection if you're going to hide the results, OR why not tell the customer what you found and work to come to an agreement. I tried several times to reach Hinshaw (even the GM) but crickets. Almost forgot, the other day I get a rejection notice from some Credit Union because I had too many inquiries. I told these people from the beginning I had a pre-approval from my CU. So, what a joy to find a credit hit because of a loan submission to some CU even though they new I had it handled!! Enjoy the sale, it's the last you'll see from me, and hopefully everyone I talk with via "word of mouth", or social media. STEER CLEAR! More

Excellent service as always, this is where I bought my car and where I continue coming for the service of my car. Great people, great manager Mr. Mike Sands. car and where I continue coming for the service of my car. Great people, great manager Mr. Mike Sands. More

Our sales representative Charles Fellows was informative and very understanding of our needs and very professional!! Thank you for a pleasant purchase experience! and very understanding of our needs and very professional!! Thank you for a pleasant purchase experience! More

Always a pleasure to do business with the staff from Hinshaw's Honda in Auburn. Very professional,friendly, and knowledgeable. Hinshaw's Honda in Auburn. Very professional,friendly, and knowledgeable. More

My experience with Hinshaw’s Honda was wonderful. Was greeted right away by a salesman (D’Londo Tucker). He answered all my questions regarding the car I was interested in. Test drove the car and p Was greeted right away by a salesman (D’Londo Tucker). He answered all my questions regarding the car I was interested in. Test drove the car and purchased it More

I got a beautiful c r v. Everything happened in a timely manner. The place is really clean & everybody's friendly. ( of course ) When things got complicated, they helped Everything happened in a timely manner. The place is really clean & everybody's friendly. ( of course ) When things got complicated, they helped me out. When I had my install, it only took thirty minutes. My first service was extremely brief as well. I can't think of anything that would have made this better!!! 5 stars Hinshaw!!! More

As a many year customer, I can recommend Hinshaws for excellent service. They also have a nice waiting area. excellent service. They also have a nice waiting area. More