Hines Park Lincoln

In for a safety belt recall I arrived at the dealership at 730 am. I was waved into the service bay and greeted by my service advisor.Jerry Patterson.He told him they would be ri I arrived at the dealership at 730 am. I was waved into the service bay and greeted by my service advisor.Jerry Patterson.He told him they would be right on it,and asked me if I needed a ride ( I didn’t) they called when the work was complete and gave the car a wash,great place to get service work More

Excellent Service Experience I was in for an oil change, tire rotation and quick check of overall car before a trip to Boston. Was in and out very fast and while I was waiting, I I was in for an oil change, tire rotation and quick check of overall car before a trip to Boston. Was in and out very fast and while I was waiting, I had a nice computer work area to get some work done. Snacks and drinks were a big plus too. Got some tire price match prices and will be back for tires soon. More

Repeat lease of Lincoln vehicle Greg K or "Greg Help" has been great at getting me set up in my new lease Nautilus. Thanks for all the extra attention. You are appreciated. Greg K or "Greg Help" has been great at getting me set up in my new lease Nautilus. Thanks for all the extra attention. You are appreciated. More

Excellent customer service, Steve Traynoff Very knowledgeable, kind, answered all questions, actually came and picked me up in a winter snowstorm I highly recommend him knowledgeable, kind, answered all questions, actually came and picked me up in a winter snowstorm I highly recommend him More

Sales Charlie Johnson was a great salesman. I got a good price, a fair trade in and efficient closing. Marc was great as well and they found a great loan ra Charlie Johnson was a great salesman. I got a good price, a fair trade in and efficient closing. Marc was great as well and they found a great loan rate. More

Sales and service Lynn Pleuss and Joe Jenkins were helpful and took care of my concerns for sales. Recent service contact with Rebecca was perfect. Hines Park has done Lynn Pleuss and Joe Jenkins were helpful and took care of my concerns for sales. Recent service contact with Rebecca was perfect. Hines Park has done very good in taking care of customers. More

Impatient Joe Jenkins 2019- I was not pleased with salesman Joe Jenkins.i was not pleased with his impatient attitude so I purchased my vehicle from another Lincoln dealer. 2019- I was not pleased with salesman Joe Jenkins.i was not pleased with his impatient attitude so I purchased my vehicle from another Lincoln dealer. When it was time to renew my lease he did not have the paperwork. He blamed someone else. Since I was at the dealership he said he would bring the paperwork to my house so I could sign it. He didn’t come. I never saw him again. His unconcerned attitude could have messed up my credit rating. I had to call LFS and work with them directly. DO NOT USE JOE JENKINS. More

Excellent customer service, knowledgable & persosable staff Josh, our sales associate, was knowledgeable, kind and very efficient. We came late one evening to test drive a 2019 MCK and were assisted quickly. Josh, our sales associate, was knowledgeable, kind and very efficient. We came late one evening to test drive a 2019 MCK and were assisted quickly. Josh had great information to share and knew his product extremely well. He worked with us to get us the best deal and when we came back to purchase he had everything prepped and ready. This is our first Lincoln purchase and we are excited to be a Lincoln owner and feel confident our future experiences at this dealership will be amazing! More

Excellent Customer Service Excellent customer service when taking delivery on a Nautilus. Scott Nufer met me at the office, reviewed each document and provided all information Excellent customer service when taking delivery on a Nautilus. Scott Nufer met me at the office, reviewed each document and provided all information required to accept the vehicle. The technical details for operating the vehicle were reviewed. More

LOOK NO FURTHER I had visited this dealership a few years ago and was not pleased at all with the service that I received, so I purchased my vehicle elsewhere. Howev I had visited this dealership a few years ago and was not pleased at all with the service that I received, so I purchased my vehicle elsewhere. However, the other day my Husband and I stopped in to look at a few vehicles that they had on the lot. We were immediately greeted by a very friendly salesman named Geno. He was not pushy, but very informative and kind. We ended up purchasing a vehicle here because of Geno. He changed my opinion about the dealership. He went out of his way to help us. THIS is how buying a car should be! We are greatful for his wonderful service, and will be back to see him when we need another vehicle. More