Hines Park Lincoln
Plymouth, MI
Filter Reviews by Keyword
By Type
Showing 92 reviews
Best Dealership to work with I have dealt with Hines Park for over 10 years and have always experienced exceptional service. The entire team is always there to take care of you a I have dealt with Hines Park for over 10 years and have always experienced exceptional service. The entire team is always there to take care of you and any concerns you may have. I highly recommend Hines Park to anyone. More
Hines Park: Best Dealership In The Country Hines Park is an outstanding dealership. Great customer service, efficient, great pricing and they go the extra mile to make a customer's experience Hines Park is an outstanding dealership. Great customer service, efficient, great pricing and they go the extra mile to make a customer's experience pleasurable. They are the best in the business! More
Oil Change I received quick and efficient service at the Quick Lane on Canton Center Road in Canton. I have been here many times and plan to return again. I received quick and efficient service at the Quick Lane on Canton Center Road in Canton. I have been here many times and plan to return again. More
A pleasant experience with Hines What a difference from other dealer! I will always go to Hines from now on. They came and picked up my car, dropped off a great loaner, serviced and What a difference from other dealer! I will always go to Hines from now on. They came and picked up my car, dropped off a great loaner, serviced and fixed issues on my car. Courteous folks. What a difference. More
The sales process and delivery of the vehicle was outstandin Fom the initial contact with Duane (sales rep) through the delivery of the car, the experience was outstanding. Duane took the time to familiarize me Fom the initial contact with Duane (sales rep) through the delivery of the car, the experience was outstanding. Duane took the time to familiarize me with all of the functions available. The car was in perfect condition and there were no "glitches in the delivery. The entoire process was efficient and was handled in a very professional manner. More
very positive The service was done on time and done very well. everyone was very nice and friendly. Waiting in the Lincoln showroom is always pleasant, with coffee The service was done on time and done very well. everyone was very nice and friendly. Waiting in the Lincoln showroom is always pleasant, with coffee and snacks. The car was also washed. Very satisfied. More
My new 2019 MKZ car purchase. Mike Caputo was diligent in his searches in comparing the 2019 and 2020 MKZ cars to help me decide what features I wanted in a car. Mike was patient Mike Caputo was diligent in his searches in comparing the 2019 and 2020 MKZ cars to help me decide what features I wanted in a car. Mike was patient and knowledgeable in all aspects of the sale. Mike gave me a hands-on overview of driving the car, access to U-Tube videos, and was great technically in setting up my cell phone in the car. Mike talked to me about maintenance of my new car, that the dealership would pick up my car from my home for servicing and return it, and I could come by anytime for a car wash or to get any questions answered about the operation of my car. I would definitely ask for Mike again in purchasing another car. BTW I love my new 2019 MKZ. More
2017 MKZ Tire Repair Day before New Year's Eve, had a blowout on the freeway. I called my sales consultant, even though it was well after business hours. He called me rig Day before New Year's Eve, had a blowout on the freeway. I called my sales consultant, even though it was well after business hours. He called me right back and paved the way for me to bring my vehicle in early on New Year's Eve for service. I had purchased a tire repair and replacement policy with the lease. I was greeted promptly, service was immediate, and cost was $0, because of the replacement policy. Going in my expectations were for a long wait or need to rent a loaner. I had to do neither because everything was done within an hour. This treatment all around was great, and gives more than lip service to the privileges of being a "Lincoln Owner". GregK More
New Lease Before the conclusion of delivery, Bill Guran made sure I was introduced to the General Manager, Service Manager and checked to see if my Ford Awards Before the conclusion of delivery, Bill Guran made sure I was introduced to the General Manager, Service Manager and checked to see if my Ford Awards crossed over. Got help with the app! Receptionist always makes you feel welcome - all in all, a very nice experience! More
The WORKS Excellent service from the Quick Lane Group on Canton Center Rd. Friendly efficient. During check out the manager recommended a number of tire brands Excellent service from the Quick Lane Group on Canton Center Rd. Friendly efficient. During check out the manager recommended a number of tire brands to replace my existing tires. More