Hines Park Lincoln

Customer service Hines Park goes to the extra miles to make the service experience excellent ! Very pleased with their work. They are very accomatig to customer needs. Hines Park goes to the extra miles to make the service experience excellent ! Very pleased with their work. They are very accomatig to customer needs. More

Under these trying times , my experience and expectations was amazing. Ms. Glover is great at her job. She is a very caring person. At my call into the dealer, she was, absol , my experience and expectations was amazing. Ms. Glover is great at her job. She is a very caring person. At my call into the dealer, she was, absolutely on the ball. She took care of my problem and got me a loaner, which I didn't expect, got my car in, repaired tire and called me to tell me it was ready for pickup. Thumbs up to Hines Park and Rebecca Glover. More

I took my MKZ in to the collision shop of Hines Park Lincoln. Their estimate was right on the money and they told me that it would take about a week to do the repair on my car. Again they were on the mo Lincoln. Their estimate was right on the money and they told me that it would take about a week to do the repair on my car. Again they were on the money and I had my car back, better than new and clean as a whistle. It was a very pleasant experience with the personnel at the collision. I would recommend them for any one who needs collision repair. They were excellent. More

Greeted promptly, service rep identified issue right away and had write up completed quickly, loaner car available, clean, dealership using proper social distancing procedures and when car returned properly and had write up completed quickly, loaner car available, clean, dealership using proper social distancing procedures and when car returned properly sanitized, always a great experience w/this service Dept, also sales are 5 stars as well More

Benefits ofLincoln ownership The service advisor prioritized the repair of the overhead grab handle so my husband could enter the passenger seat. Although a relatively minor repai The service advisor prioritized the repair of the overhead grab handle so my husband could enter the passenger seat. Although a relatively minor repair, but without the use of that grab handle he could not go anywhere. Also, the waiting area is very nice and the variety of free beverages are appealing, the benefit of picking up / dropping off of our car and providing a loaner is really appreciated, especially at our age. More

Quick Efficient Service I recently went in for an oil change and tire rotation. I was greeted promptly by a service adviser and my oil change was completed in less than an h I recently went in for an oil change and tire rotation. I was greeted promptly by a service adviser and my oil change was completed in less than an hour. My car was meticulously washed and I was left with a nice report card indicating fluid levels and tire tread quality. My service adviser also set up another appt. for me for an interior warranty issue I needed to have addressed. If you want a quality experience do not hesitate to go to Hines Park Lincoln. The entire staff at Hines park is so friendly and welcoming and I have the greatest sales man in the world in Steve Traynoff. More

I took my car into this dealership for a new battery, I took my car into this dealership for a new battery, and Rebecca Glover made my visit very simple. She was professional, clear, and explained ever I took my car into this dealership for a new battery, and Rebecca Glover made my visit very simple. She was professional, clear, and explained everything clearly. More

Buying a new car is not easy The entire staff at Hines Park Lincoln went the extra mile to make sure I made the right choice when deciding on my new car purchase. Always friendly The entire staff at Hines Park Lincoln went the extra mile to make sure I made the right choice when deciding on my new car purchase. Always friendly and courteous. I would recommend them to anyone looking to purchase a new Lincoln. More

Hines Park truly lives up to creating a great customer experience. I had a scheduled appointment time and was approached right away by Dave. Everything was done quickly and I received a clear explanation experience. I had a scheduled appointment time and was approached right away by Dave. Everything was done quickly and I received a clear explanation before getting a clean car back. More

Simple Joe made everything simple and explained all the bells and whistles of the new suv. He handled the return of my non-Lincoln car as well. Greatly app Joe made everything simple and explained all the bells and whistles of the new suv. He handled the return of my non-Lincoln car as well. Greatly appreciated!! More