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Hines Park Lincoln

Plymouth, MI

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92 Reviews

40601 Ann Arbor Road

Plymouth, MI

48170

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Showing 92 reviews

March 28, 2021

Duane Lanphear is extremely pleasant to deal with. He really knows his material well and is able to answer all questions that we may have. He takes his time explaining things it’s an overall a great exp More

by Lbh1931
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Lanphear
March 15, 2021

QuickLane staff were friendly and efficient. They got my Explorer in and the Works package completed in less time that they originally quoted me. They even replaced a bad clip on the dust cover under the en More

by Woody C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javed Osman
March 15, 2021

Hines Park Lincoln has the best service department I have ever dealt with in my 40+ years of purchasing cars from dealerships. They always go above and beyond whenever and whatever I ring the car in for. Jer More

by Sueschiller17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
February 07, 2021

The service rep. took the call for an appointment, the service was great. He told me an approximate time my car would be ready, got my loaner and I was on my way. I recieved a call from the service rep, m More

by scsmit123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck
February 02, 2021

Dereck took all of my info and my car was serviced quickly and perfectly. I would never consider going elsewhere for service and maintenance. Hines Park does an excellent job and when the time comes t More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck
January 23, 2021

Love this dealership. Sales and service are always excellent. I’ve had minor, major, and body work done at Hines Lincoln (not on all the same car). Everything is always handled efficiently and profess More

by Aboard05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike,Rebecca,Jerry in service. Sue Dunnigan in sales is always wonderful.
January 02, 2021

Service is always excellent a Hines Park Lincoln. I have been going there since 1988 and won't go anywhere else for service or buying a new car. The staff always treats me like family and accommodates my s More

by Gerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
December 12, 2020

Service was excellent!!! My truck looked like it did before my accident they did a good job repairing my truck!!! Brian was excellent very professional More

by daebell734
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in service
December 12, 2020

The Service was done in a timely manner. the person who waited on me explained what the problem was, how it was corrected and why the tire pressure low light kept coming on. what was done to correct the pr More

by maverne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't have my paper word around right now
November 07, 2020

Service was Excellent. The wait time was reasonable and the vehicle was returned in excellent condition. No other comments. I find this request irritating and will refuse comments in the future!!!! More

by jcrimmi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do Not know