Hines Park Ford

Fantastic Sales Experience I have purchased multiple cars through the dealership and Susan is always very professional, knowledgeable and easy to work with. She makes the enti I have purchased multiple cars through the dealership and Susan is always very professional, knowledgeable and easy to work with. She makes the entire process painless. I highly recommend her to anyone looking for a new vehicle. More

Quick and easy Susan was great. She gave me a ton of different options and helped me get into a vehicle that fit my needs perfectly. I would highly recommend her to Susan was great. She gave me a ton of different options and helped me get into a vehicle that fit my needs perfectly. I would highly recommend her to anyone looking to get a new vehicle. More

Wonderful Experience After searching for a vehicle for over a year and not finding a sales person or dealer that I wanted to move forward with. My wife and I had the privi After searching for a vehicle for over a year and not finding a sales person or dealer that I wanted to move forward with. My wife and I had the privilege of working with Mr. Eric Breda. Not only is Eric very knowledgeable about the Ford products he is also a Marine Veteran. Being an Air Force Veteran myself I found it to be a great and trusting environment. I would highly recommend Eric Breda to anyone who is looking for a vehicle! He went above and beyond to find us the perfect vehicle! I am very pleased so far with our 2018 F-150! More

The Best Service I could ask for I leased another car from Susan Pizzuti at Hines Park Fork. Susan goes out of her way to provide great service to her customers and fantastic follow u I leased another car from Susan Pizzuti at Hines Park Fork. Susan goes out of her way to provide great service to her customers and fantastic follow up. She is the absolute best sales person I have had in all my years of buying and leasing vehicles. Susan makes the process very easy and insures that your taken care of when you need service. More

Broken Used Car Hines Park Ford recently (a month ago) sold me a used car with a hardware problem that surfaced in the radio. They refuse to help me with the $1500 re Hines Park Ford recently (a month ago) sold me a used car with a hardware problem that surfaced in the radio. They refuse to help me with the $1500 repair in a problem that should have been noticed in the inspection. Do not buy from this dealership! They are shady. More

She makes it look easy I leased another car today 10/24/2018. It's my 3rd from Hines Park. The reason I've returned 3 times is Delores Sciberras. I have just retired needed I leased another car today 10/24/2018. It's my 3rd from Hines Park. The reason I've returned 3 times is Delores Sciberras. I have just retired needed to save money. I thought it was a long shot , to turn my lease in early and lease a new car. The payment is actually less. I thought it was a long shot. Delores made it happen, she's honest tells it like it is. Saving as much money for the customer, very knowledgeable goes out of her way. I'm a Ford retiree whose family members come to when they need a truck or car. I've dealt with lots of car dealers, Hines Park by far is the best. Why, because they have Delores Sciberras.The art of selling a car with honesty. Something thats unfortunately is rare at other car dealers. More

Completely satisfied Can't say enough about my experience with Hines Park and Allen Oxley. Top notch professionalism no matter if it's an oil change or purchasing a new ve Can't say enough about my experience with Hines Park and Allen Oxley. Top notch professionalism no matter if it's an oil change or purchasing a new vehicle. Hands down the best salesman I've ever had the pleasure to deal with. If you're in the market to buy a new car or truck, do yourself a favor and go see Al. More

Compliment their employees Our salesman, Allen Oxley is the BEST ever! Great as a salesman and has an awesome personality. Joe that works at the service dept is very friendly Our salesman, Allen Oxley is the BEST ever! Great as a salesman and has an awesome personality. Joe that works at the service dept is very friendly and very helpful. Awesome dealership!!! More

No integrity When I went to set up my service call they did not call me back. Two days later I called back and was told off by the porter When I went to set up my service call they did not call me back. Two days later I called back and was told off by the porter More

Exceptional Service Hines Park Ford surpassed and exceeded all of my expectations around the car buying process. I have been in sales for 15 years, so I naturally have a Hines Park Ford surpassed and exceeded all of my expectations around the car buying process. I have been in sales for 15 years, so I naturally have a grade other salespeople on a tough criteria. With that being said, I was working on a shortened time frame and was growing increasingly frustrated in working with other salespersons from other dealerships. I felt that I was more of an interruption to other dealerships day than a potential customer. I decided to find another dealership which is when I found Hines Park Ford. The dealership is about a 45 minute drive without traffic from my house. However, in working with Derrick Kyser, I would highly recommend not only Derrick but the overall business itself. The receptionist was friendly and upbeat. Derrick was extremely knowledgeable, timely, helpful and communicated with me in a way that fit my day (text, and email, with a few phone calls in between). But even better was the fact that I genuinely felt like he wanted my business AND also wanted to make sure that I left the dealership with what I wanted at a price that I thought was fair which he accomplished to an exceptional degree. The same day I contacted Derrick, I was in hours later to actually purchase the car (which I didn't plan to do ideally untill Wednesday, but Derrick was so incredibly helpful that I decided I had to buy the same day). There were several obstacles on my end that Derrick handled perfectly, and overall made it easy to do business with him (they say in Sales the salesperson is often the biggest obstacle to a customer wanting to purchase something; Derrick was not an obstacle, but an accelerator!) In my work I very rarely have time to take calls and/or visit a dealership. So we conversed through emails and text messages which was awesome as he was extremely responsive, transparent with great communications. At the dealership there were several staff members including management who went out of their way to introduce themselves to my family and I, thanking us for coming in and giving them the opportunity to help us - which just further reinforced that I wasn't a dollar sign, or a sale, but someone who they wanted to see happy - they succeeded. Derrick was well organized, had everything ready when we arrived, and the staff was great. Dealership was clean, well lit, and thoughtfully laid out. Highly recommend Derrick Kyser and Hines Park Ford to anyone looking for or considering a new car. More