Hines Park Ford

I have dealt with Rick Hawk for many years and have always had good experiences. Hines Park Ford is great dealership that goes out of their way to make sure that you get the kind of service that will b always had good experiences. Hines Park Ford is great dealership that goes out of their way to make sure that you get the kind of service that will bring back in the future. More

I was moving my business from another dealership. I initially met Rick during a service visit as I was walking through the showroom. When I was ready to buy Rick did a great job helping me with the pur initially met Rick during a service visit as I was walking through the showroom. When I was ready to buy Rick did a great job helping me with the purchase, a year later when it was time to purchase a car for my wife I returned to see Rick and he was a tremendous help once again. Very detail oriented salesman and not pushy, two great purchase experiences. More

Janet is someone who will go above and beyond and far out of her way to find you exactly what you are looking for and what you need. She is extremely friendly and courteous and I will be purchasing all of my of her way to find you exactly what you are looking for and what you need. She is extremely friendly and courteous and I will be purchasing all of my future cars from her. More

I have dealt with Rick for about 8 years now. He is always ready and willing to help me with a new purchase or lease. He lets me know when there are incentives I should consider and makes the process always ready and willing to help me with a new purchase or lease. He lets me know when there are incentives I should consider and makes the process easy and convenient. Thank you! More

Been dealing with Rick Hawk for years,his service has been great. The dealership was very nice and friendly, we had no problems with anything. been great. The dealership was very nice and friendly, we had no problems with anything. More

Bought my first ever new car from Janet Kramb. She is very knowledgable and put my husband and I at ease. We were worried about our monthly payment and gas mileage on our Fusion and we couldn't be more s very knowledgable and put my husband and I at ease. We were worried about our monthly payment and gas mileage on our Fusion and we couldn't be more satisfied. She assured us this would be workable and it was. She is friendly and attentive, and we will be back. I have sent my daughter and her fiance there and both have made purchases. Very professional. More

Janet Kramb is the best. I love my 2011 Focus. Janet always returns calls or e-mails promptly with answers to any questions I may have about my car. I had to have some work done on the paint, bottom of always returns calls or e-mails promptly with answers to any questions I may have about my car. I had to have some work done on the paint, bottom of the door, taken care of and looks great. More

I rated the way I did because that's the experience I got. Within a couple days I was put into a new vehicle and traded in my old one. I was also pleased because I had a bunch to choose from! Will def got. Within a couple days I was put into a new vehicle and traded in my old one. I was also pleased because I had a bunch to choose from! Will definitely be back. -Armond More

Janet was very helpful when I purchased my 2011 Fusion. She walked me through all the details of the car, making sure i understood how to use the Sync System with my phone. Janet wanted to make sure i purc She walked me through all the details of the car, making sure i understood how to use the Sync System with my phone. Janet wanted to make sure i purchased the best car for my needs. More

was in the market for a new car. I had previous contact with Steve Erdman at Hines Park. Steve did not pressure me, but supplied information as I asked for it. When I went to the dealership this last with Steve Erdman at Hines Park. Steve did not pressure me, but supplied information as I asked for it. When I went to the dealership this last week, I started to work with Al Oxley in addition to Steve. Bottom line, purchased a 2012 Fusion. This dealership is a large one but their treatment to customers is like that of a small family owned dealer. So far service has been good and people have been friendly. Hope that this level of service continues when I need the car looked at. More