Hines Park Ford
New Hudson, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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This is the first Ford (Explorer) we have ever owned (all GM until now). So far our experience with Hines Park and Mike Tesauro has been great. Mike was extremely hepful and friendly during the entire sale GM until now). So far our experience with Hines Park and Mike Tesauro has been great. Mike was extremely hepful and friendly during the entire sales process (absolutely no high pressure sales tactics). We will definitely recommend Hines Park and Mike to our family and friends. More
I has some concerns regarding my Ford Flex and called my salesman Allen Oxley first. I am glad i did. He set up everything with service for me and put me in direct contact with Joey in the service dept. salesman Allen Oxley first. I am glad i did. He set up everything with service for me and put me in direct contact with Joey in the service dept. Allen got me in right away and made sure I was taken care off. Once arriving Joey was waiting and ready for me to bring my car in. He was really nice and explained everything. As usual Hines Park took care of the problem and everything was great. Allen even gave me a follow up call a few days later to make sure everything was good. Thats what I call customer service. More
My overall experience was good. The salesperson was friendly and charismatic. They low balled my trade in but I was able to persuade them into offering more. friendly and charismatic. They low balled my trade in but I was able to persuade them into offering more. More
I have bought two vehicles from Al and with each purchase I have been extremely pleased both with the vehicles and the service from Al. My most recent trip in to see Al was for a fuel efficient, affordable a I have been extremely pleased both with the vehicles and the service from Al. My most recent trip in to see Al was for a fuel efficient, affordable and eye pleasing vehicle. I left with a 2012 Focus that met my needs completely. I won't go to any Ford salesman except Al, he is patient and knowledgeable about the cars in stock and I know I can trust his judgment. More
I have purchased every new Ford vehicle from Rick Hawk, and plan to keep doing so until he stops selling cars. Rick insures your buying experience is easy and enjoyable. The dealership does a great job o and plan to keep doing so until he stops selling cars. Rick insures your buying experience is easy and enjoyable. The dealership does a great job on Oil changes, I can't say much for the service turn around time since my 2011 F150 has never had to be serviced. More
Everything was great. I got the price I wanted on a new 2013 Explorer and they took in my 2010 Flex with a year to still go on the lease. The car was ready on time with a minimum amout of paperwork. 2013 Explorer and they took in my 2010 Flex with a year to still go on the lease. The car was ready on time with a minimum amout of paperwork. More
Chris was amazing to work with and really gave me a sense of confidence during my purchase. He was extremely patient with us and answered all of our questions thoroughly. He was quick to return phone calls, of confidence during my purchase. He was extremely patient with us and answered all of our questions thoroughly. He was quick to return phone calls, even on his day off. Our family has always used Hines Park to service our vehicles but this was the first purchase for us. After a negative experience at another dealership Chris and Allen really restored my confidence. Chris was truthful and straight forward during the process and I never once felt pressured to make a purchase. Chris also went out of his way to teach my husband and I about all the features of our new car. I have never had a better experience at any dealership. Chris Soutar is a real class act and I would HIGHLY recommend Hines Park for any car purchase! More
Rick Hawk is an EXCELLENT sales associate. He made the entire process very easy. I can honestly say that Hines Park Ford has offered me the best car buying experience i've ever had. Honest, Attentive, I entire process very easy. I can honestly say that Hines Park Ford has offered me the best car buying experience i've ever had. Honest, Attentive, Informative. I will be back for my next car. More
Hines park ford was a fresh change of pace from other dealerships that I have been to. Mike Tesauro was my sales person and he was very friendly and helpful. Mike really puts customers First. dealerships that I have been to. Mike Tesauro was my sales person and he was very friendly and helpful. Mike really puts customers First. More