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Hines Park Ford
New Hudson, MI
282 Reviews
Hines Park Ford is a President’s Award winning dealership for superior customer satisfaction in both sales and service. Read our reviews and see for yourself. We have been selling new and pre-owned vehicles since we opened in 1995. With the addition of our Quick Lane and Collision Center we have become a full service dealer able to provide repair for all makes and models. Come see why we are one of Oakland County’s fastest growing Ford dealerships. Hines Park Ford – “where you feel more like a friend than a customer.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 282 reviews
August 25, 2015
Always a Top-Notch Experience I recently leased a Ford Fusion from Allen Oxley and it was a great experience. This is my second time buying/leasing a car from Allen. He is honest I recently leased a Ford Fusion from Allen Oxley and it was a great experience. This is my second time buying/leasing a car from Allen. He is honest with me and I am always confident that I really am getting the very best deal that I possibly can. And after I the purchase, the service doesn't end there. I can always call with any questions or concerns I may have. I wouldn't buy or lease a car from anywhere else. More
by Tracy727
Employees Worked With
August 22, 2015
Allen Oxley, Great Salesman After going to several dealerships to find the right used vehicle for our family, my hubby found Hines Park Ford. Allen was absolutely wonderful to w After going to several dealerships to find the right used vehicle for our family, my hubby found Hines Park Ford. Allen was absolutely wonderful to work with and made our purchase experience enjoyable. He was friendly and fast. He is definitely our go to guy for future car purchases. More
by Tiffany
Employees Worked With
August 18, 2015
Friendly people but overall questionable experience I was looking to purchase a fairly cheap used car from Hines Park Ford so I went to have the car in question inspected by an independent mechanic. Th I was looking to purchase a fairly cheap used car from Hines Park Ford so I went to have the car in question inspected by an independent mechanic. The mechanic found the brakes needing to be replaced and estimated the cost at $500 (new pads and rotors). I took this information to Hines Park Ford to negotiate a price accordingly and was met with criticism. Bringing the integrity of the mechanic I had chosen (A very well respected one in my community) into question. After I explained that I had to go with my guy's word over theirs, they reconsidered and dropped the price, but decided to pass on the car due to the way in which this issue was addressed by them. I understand we were only arguing over a couple hundred dollars on a $10,000 car, but I truly felt it was done unprofessionally. More
by pitcher9
Employees Worked With
July 31, 2015
Another New Car Purchase from Allen Oxley I bought another new vehicle from Allen Oxley and had a great experience as always. Allen was able to help me turn a bad day into a great day by doing I bought another new vehicle from Allen Oxley and had a great experience as always. Allen was able to help me turn a bad day into a great day by doing everything possible to get me a great deal on a new Stage 1 Roush Mustang! I love the car and look forward to showing it off. I'll continue to recommend Allen to anyone in need of a car at a great price with excellent service. Thanks again Allen More
by MyFordFusion
Employees Worked With
July 31, 2015
Derrick Young was great for my new F150 purchase!!! I decided it was time for a new truck. I called up Hines Park Ford and was put in touch with Derrick Young. Derrick made my buying experience as ple I decided it was time for a new truck. I called up Hines Park Ford and was put in touch with Derrick Young. Derrick made my buying experience as pleasant as possible. He ran many different models to get to the price point I wanted. Derrick was able to do the majority of the leg work for me over the computer and had all the paperwork ready when i walked into to walk out with my new truck. I couldnt be happier with the staff at Hines Park ford and specially with Derrick Young. I will be going back when my wife needs to trade in her car. Thanks again. More
by DrDebot
Employees Worked With
Derrick Young
July 21, 2015
Customer Service I had a car accident and had to bring my car into Hines Park Collision shop and the service I got was awesome!!!! Susan Pizzuti is my salesperson and I had a car accident and had to bring my car into Hines Park Collision shop and the service I got was awesome!!!! Susan Pizzuti is my salesperson and she made all the arrangements for me to bring my car into the repair shop. Susan even took me to the collision shop and Bryan Stier, the manager of the shop had everything ready for me. It went so smoothly and the customer service that Susan and Brian provided was awesome!!!! More
by jackiekazz
July 02, 2015
New car purchase My salesman Allen was extremely helpful and went way out of his way to find exactly what I was looking for I am a customer for life! My salesman Allen was extremely helpful and went way out of his way to find exactly what I was looking for I am a customer for life! More
by Matt77
Employees Worked With
June 29, 2015
Shawn is the best! I'm always a bit skeptical when buying cars from a dealership, but Shawn and the rest of his team were very transparent and friendly. It was a great e I'm always a bit skeptical when buying cars from a dealership, but Shawn and the rest of his team were very transparent and friendly. It was a great experience buying my car from him! More
by ak563
Employees Worked With
June 15, 2015
Professional and helpful Susan Pizzuti was very professional and helpful when we were deciding on a new vehicle. We have also dealt with the body shop and service department a Susan Pizzuti was very professional and helpful when we were deciding on a new vehicle. We have also dealt with the body shop and service department and they were also very helpful and professional. More
by smarsty
Employees Worked With
June 12, 2015
Another vehicle purchased We just purchased our second car in less than a year at Hines Park Ford. Great sales and service! Thank you, again, Shawn Hardy! We will be back! We just purchased our second car in less than a year at Hines Park Ford. Great sales and service! Thank you, again, Shawn Hardy! We will be back! More
by Marylou
Employees Worked With
