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Hilton Head Lexus

Hardeeville, SC

4.2
221 Reviews

540 New River Pkwy

Hardeeville, SC

29927

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Showing 221 reviews

March 06, 2018

Scheduled maintenance Highly recommend Hilton Head Lexus. Customer service is always top notch! Kristen made the process so easy. Always greatly appreciate the loaner ca More

by HappyNana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen
March 03, 2018

service appointment Justin Fowler was very professional and was able to deliver the required services we needed in the time frame projected. We would recommend this deale More

by PAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Fowler
March 03, 2018

Prompt and professional service Kristin understood what was needed, made an appointment quickly, greeted me when I arrived, pointed me to the room with the massage chairs (very nice More

by deanobravo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin
March 01, 2018

Car purchase Jane Herron of Lexus was outstanding to work with, she was extremely knowledgeable about the car I purchased and made the process easy. I would make More

by Joanann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane Herron
March 01, 2018

Amazing as usual Amazing experience as per normal! I was greeted as soon as I pulled into the service bay. He said it would be about 90 minutes and was offered to take More

by AngieStarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Fowler
Mar 03, 2018 -

Hilton Head Lexus responded

Your comments are appreciated as is your business. Justin exemplifies the Lexus philosophy of treating every customer as if they were a guest in our home.

March 01, 2018

Airbag recall Always trying to say my car needs new fluid or something to make another dollar... only good thing was I got a nice loaner... stated the airbag reca More

by Nowlinx22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Nimphie
Mar 03, 2018 -

Hilton Head Lexus responded

Thank you for taking the time to post your comments. Our prices are reflective of technicians with the highest certified skill levels to assure our customers of consistent quality work. We also constantly survey the marketplace of surrounding luxury dealers to make sure we are very competitive. Both of these factors translate to our customer satisfaction levels ranking us in the top three in the nation.

February 16, 2018

Quick in/out for a battery with a very helpful Jeff Found the issue checked warranty and treated me fairly. Friendly and fast service with an outstanding car wash. All systems reset and check to insure More

by Drmc001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lewis
February 14, 2018

Great fast service in the service department Very pleased highly recommend, available loaner car when needed, Great customer service, very attentive, I am a repeat customer, And would recommend t More

by Samnw22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
February 12, 2018

Service team Another good experience and well done This lexus dealer wants clients to be pleased and Justin was super in handling my needs. Will be back. More

by Lot ascars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
February 09, 2018

👍overall Great service, knowledgeable staff and a great massage chair. will be back for addition service recommended by the dealership (some of them). Also a More

by Slcarnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Folks at the coffee bar, Richard Nimphie
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