Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hilton Head Lexus
Hardeeville, SC
222 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 222 reviews
March 06, 2018
Normal service review. 10M Had issue with stain on driver seat. Service Rep engaged Service Manager in addressing the problem as stain could not be removed They agreed to conta Had issue with stain on driver seat. Service Rep engaged Service Manager in addressing the problem as stain could not be removed They agreed to contact regional rep for a solution to the problem. I received follow up call, informing me that they will replace the leather on the driver sest More
by Dennis Madigan
Employees Worked With
Justin Fowler
March 06, 2018
Scheduled maintenance Highly recommend Hilton Head Lexus. Customer service is always top notch! Kristen made the process so easy. Always greatly appreciate the loaner ca Highly recommend Hilton Head Lexus. Customer service is always top notch! Kristen made the process so easy. Always greatly appreciate the loaner car! the courtesy car wash is another great benefit. More
by HappyNana
Employees Worked With
Kristen
March 03, 2018
service appointment Justin Fowler was very professional and was able to deliver the required services we needed in the time frame projected. We would recommend this deale Justin Fowler was very professional and was able to deliver the required services we needed in the time frame projected. We would recommend this dealership without hesitation. More
by PAW
Employees Worked With
Justin Fowler
March 03, 2018
Prompt and professional service Kristin understood what was needed, made an appointment quickly, greeted me when I arrived, pointed me to the room with the massage chairs (very nice Kristin understood what was needed, made an appointment quickly, greeted me when I arrived, pointed me to the room with the massage chairs (very nice btw), came and got me when they were done and returned me to my nice clean car. 👍👍 More
by deanobravo
Employees Worked With
Kristin
March 01, 2018
Car purchase Jane Herron of Lexus was outstanding to work with, she was extremely knowledgeable about the car I purchased and made the process easy. I would make Jane Herron of Lexus was outstanding to work with, she was extremely knowledgeable about the car I purchased and made the process easy. I would make a future purchase with Jane as I throughly enjoyed working with her. Thanks Jane for all your help😀 More
by Joanann
Employees Worked With
Jane Herron
March 01, 2018
Amazing as usual Amazing experience as per normal! I was greeted as soon as I pulled into the service bay. He said it would be about 90 minutes and was offered to take Amazing experience as per normal! I was greeted as soon as I pulled into the service bay. He said it would be about 90 minutes and was offered to take advantage of the Zen room to relax. I didn’t but may next time! The service only took 60 minutes and Justin brought me to my car and was very polite! More
by AngieStarr
Employees Worked With
Justin Fowler
March 01, 2018
Airbag recall Always trying to say my car needs new fluid or something to make another dollar... only good thing was I got a nice loaner... stated the airbag reca Always trying to say my car needs new fluid or something to make another dollar... only good thing was I got a nice loaner... stated the airbag recall would take a day in fact I dropped it off on a Friday morning did not recieve my car till Monday.. but hey it was free so be it...: other than them trying to get more money from me it was overall ok ... would not take my car to get serviced due to here high prices.. More
by Nowlinx22
Employees Worked With
Richard Nimphie
February 16, 2018
Quick in/out for a battery with a very helpful Jeff Found the issue checked warranty and treated me fairly. Friendly and fast service with an outstanding car wash. All systems reset and check to insure Found the issue checked warranty and treated me fairly. Friendly and fast service with an outstanding car wash. All systems reset and check to insure all in order More
by Drmc001
Employees Worked With
Jeff Lewis
February 14, 2018
Great fast service in the service department Very pleased highly recommend, available loaner car when needed, Great customer service, very attentive, I am a repeat customer, And would recommend t Very pleased highly recommend, available loaner car when needed, Great customer service, very attentive, I am a repeat customer, And would recommend to anyone looking for a Lexus More
by Samnw22
Employees Worked With
Jeff
February 12, 2018
Service team Another good experience and well done This lexus dealer wants clients to be pleased and Justin was super in handling my needs. Will be back. Another good experience and well done This lexus dealer wants clients to be pleased and Justin was super in handling my needs. Will be back. More
by Lot ascars
Employees Worked With
Justin
