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Hilton Head Lexus
Hardeeville, SC
221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 221 reviews
July 07, 2018
New RX 350 Excellent customer service. I would like to thank Mr. Walter Hoover personnel at Hilton Head Lexus for his excellent support and for took care of all Excellent customer service. I would like to thank Mr. Walter Hoover personnel at Hilton Head Lexus for his excellent support and for took care of all my queries in a jiffy. Mr. Hoover also provided timely and helpful advice regarding the RX 350 I purchasing. He let me know all the important information regarding my RX 350 including its features and what to expect with my future purchase. More
by New 2018 RX350
Employees Worked With
Walter Hoover
May 30, 2018
Battery replacement Excellent service. In and out in an hour. Would definitely recommend to family and friends. Reasonable prices. Great waiting area. Jeff was very frien Excellent service. In and out in an hour. Would definitely recommend to family and friends. Reasonable prices. Great waiting area. Jeff was very friendly and helpful. Would be sure to use in the future. More
by Jw2018
Employees Worked With
Jeff Lewis
May 07, 2018
Knowlegeable, friendly Chris Rismiller was great... She patiently listened to my service issue... She was very knowledgeable, friendly and professional. Although the electri Chris Rismiller was great... She patiently listened to my service issue... She was very knowledgeable, friendly and professional. Although the electrical problem was sporadic and was not able to be duplicated... More
by lexus350
Employees Worked With
Chris Rismiller
April 10, 2018
Excellent service! The maintenance department was thirough, courteous, and full helped me with my problem. When they say that they must keep my car overnight to allow fo The maintenance department was thirough, courteous, and full helped me with my problem. When they say that they must keep my car overnight to allow for parts, they even gave me a loaner although I hadn’t arranged for it before I visited. I was thoroughly impressed and pleased with my maintenance service manager as well More
by Bill J
Employees Worked With
Richard Nimphie
April 09, 2018
Great job! Michele help me with my purchase and she’s was great to work with. She’s asked what my needs were and she made sure to only show me what I was looking Michele help me with my purchase and she’s was great to work with. She’s asked what my needs were and she made sure to only show me what I was looking for. She’s was polite, to the point, & easy to talk to. Thank you Michele for all your help in getting me into my first Alexus! More
by MCOKMH12
Employees Worked With
Lee Songer
April 04, 2018
Outstsnding Great friendly prompt service. Facility provided comfortable space while waiting. Car was beautifully cleaned before we left. Would recommend dealersh Great friendly prompt service. Facility provided comfortable space while waiting. Car was beautifully cleaned before we left. Would recommend dealership to anyone for eithe purchase or service. More
by Arthur
Employees Worked With
Justin
April 03, 2018
Ten thousand miles service Excellent experience all around. The customer service employees were courteous, efficient, and professional from the lady at the desk to the person wh Excellent experience all around. The customer service employees were courteous, efficient, and professional from the lady at the desk to the person who worked on our vehicle. More
by Spooky
Employees Worked With
Richard Nimphie
March 27, 2018
Always GREAT SMILES AND GREAT SERVICE! Smiling faces from reception to service advisors always makes it a pleasure to visit this dealership. The reception area personnel is particularly we Smiling faces from reception to service advisors always makes it a pleasure to visit this dealership. The reception area personnel is particularly well suited and professional. They really make the visit pleasurable. More
by Donald, E.
Employees Worked With
Richard Nimphie
March 26, 2018
Excellent expertise and execution We were extremely impressed with Hilton Head Lexus and our sales person, Chip Booth. Choosing and purchasing a vehicle can be daunting and overwhelmin We were extremely impressed with Hilton Head Lexus and our sales person, Chip Booth. Choosing and purchasing a vehicle can be daunting and overwhelming. Chip was thorough yet took significant time to convey information and recommendations when asked. He was sensitive to our queries and stated preferences as was Lee . All of the staff at the dealership from the solicitious receptionist to the surrounding salespeople were hospitable and helpful. We would recommend Hilton Head Lexus without question. More
by Swr
Employees Worked With
Chip Booth,
March 24, 2018
Service Justin at Hilton Head Lexus was terrific on his. efforts in solving my problem with the insurance company I have for tire and rim damage. They did not Justin at Hilton Head Lexus was terrific on his. efforts in solving my problem with the insurance company I have for tire and rim damage. They did not want to pay the full replacement for two rims and a tire but through his determination they paid the total amount. Great job to Justin More
by Justin2018
Employees Worked With
Kristin Rismill
