Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hilton Head Lexus
Hardeeville, SC
221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 221 reviews
August 20, 2018
Amazingly fast and efficient Was on the road traveling and they were able to not only accommodate me with an appointment but was also able to get me the loaner I needed in order t Was on the road traveling and they were able to not only accommodate me with an appointment but was also able to get me the loaner I needed in order to accomplish my local tasks I had planned. Will definitely use them again if ever back in the Hilton Head area. Thank you! -Happy Customer Cliff J. P.S. Your in a military town you should offer a discount for all products just not the front of your sheet of paper that only contains milestone services. That was my only gripe. More
by Cjohn133
Employees Worked With
Max
August 18, 2018
Enjoyable Best car service for me in all my forty years of owning a car. They operate on time and provide extra help like connecting my new phone to my car syst Best car service for me in all my forty years of owning a car. They operate on time and provide extra help like connecting my new phone to my car system. Thanks again on your excellent programs More
by Mikefoote
Employees Worked With
Richard Nimphie
August 14, 2018
Professional/quick experience Called the dealership to see if the auto we were interested in was still available. Walter Hoover answered the phone and answered all of my questions Called the dealership to see if the auto we were interested in was still available. Walter Hoover answered the phone and answered all of my questions about the car. Upon arrival he had the cars ready to inspect/drive. Walter was very knowledgeable of the cars. After usual "discussion" of the price we agreed and I believe it was a good experience for Hilton Head Lexus and my wife and I. Walter made it easy. Mike Graber was very professional in completing the paperwork. He offered different extended warranty plans but not in a pushy manner. More
by car buyer
Employees Worked With
Walter Hoover and Mike Graber.
August 11, 2018
Fast service, professional Would definitely recommend AND come back to this dealership. Went to get Lexus serviced- spark plugs, belt oil change and brakes. DIDN'T make appointm Would definitely recommend AND come back to this dealership. Went to get Lexus serviced- spark plugs, belt oil change and brakes. DIDN'T make appointment - just walked in and was PLEASANTLY surprised they were able to not only take me in but accommodate my needs AND the check in process was super fast! It took me longer to switch my stuff to loaner car than to get checked in. VERY great service, professional, fast and thorough! Loved the texted update and was updated every step of the way as promised. Max Joseph was amazing! Professional, courteous and explained everything to me with unlimited patience. Can't say enough good things about this dealership, service department and especially Max Joseph. Thank you for your great outstanding service and professional Max Joseph!!!:-) More
by Toyota lover
Employees Worked With
Max Joseph service department
August 09, 2018
Lexus experience Always a wonderful experience, the folks are so friendly and welcoming. Karen is a gracious hostess. Destiny aims to please and Justin is so efficient Always a wonderful experience, the folks are so friendly and welcoming. Karen is a gracious hostess. Destiny aims to please and Justin is so efficient. More
by Lexuslady
Employees Worked With
Karen, Destiny, Justin
August 03, 2018
50 K service & tires Timely and professional, friendly treatment. Competitive pricing on tires. Justin has always been very responsive to both my wife and I when we soug Timely and professional, friendly treatment. Competitive pricing on tires. Justin has always been very responsive to both my wife and I when we sought his help. More
by Noiwont
Employees Worked With
Justin Fowler
August 03, 2018
Service My experience with all from your dealership has been nothing but praise. I am so glad I purchased a car from Lexus. Thank you. I have been very please My experience with all from your dealership has been nothing but praise. I am so glad I purchased a car from Lexus. Thank you. I have been very pleased with my choice. More
by Bobbi70
Employees Worked With
Jeff Lewis and Jim Sofias
August 02, 2018
Wonderful Service My service tech Kristen Rismiller, goes out of her way to help, and she is always gracious and caring. I have always been impressed with her level of My service tech Kristen Rismiller, goes out of her way to help, and she is always gracious and caring. I have always been impressed with her level of service and customer care More
by Arthan13000
Employees Worked With
Richard Nimphie
August 02, 2018
Great service at Hilton Head Lexus Richard was very helpful and went out of his way to answer questions and keep me updated. A great experience out of the Hilton Head Lexus service team Richard was very helpful and went out of his way to answer questions and keep me updated. A great experience out of the Hilton Head Lexus service team. Thanks! More
by Dfrey
Employees Worked With
Richard Nimphie
August 01, 2018
Enjoyable experience My salesperson Chip Booth did a great job. Very knowledgeable, patient and friendly. Took his time in answering questions. Listened well to concerns. My salesperson Chip Booth did a great job. Very knowledgeable, patient and friendly. Took his time in answering questions. Listened well to concerns. Would recommend. More
by GwenCM
Employees Worked With
Chip Booth
