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Hilton Head Lexus
Hardeeville, SC
222 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 222 reviews
April 04, 2017
Poor Sales Service My husband was out of town and the engine of my car died. I needed to get a new car asap so I went to the dealership on my own. After looking throug My husband was out of town and the engine of my car died. I needed to get a new car asap so I went to the dealership on my own. After looking through the parking lot for 20 minutes no one came out to help me. I went into the showroom and found 4 men standing around. I asked for one to show me the RX350. The gentlemen that came out seemed bothered and uninterested. I told him that I was going to make a purchase soon and wanted to compare the Lexus RX350 to the MDX, and the BMW X5. He did not provide any information about the RX350, but only asked me questions about the X5. In the end I gave him more information about the X5 then he gave me about the car I was interested in him selling me. I decided that I would need to go to another Lexus dealer in order to find out more about the car, and purchase it from someone more helpful. More
by Kristen
Employees Worked With
Dont remember name, but no one was very helpful
April 03, 2017
James was THE BEST service professional. James was dealing with 2 scam artists, and still dealt with me professionally. I will be writing a letter of appreciation to the dealership. In addi James was dealing with 2 scam artists, and still dealt with me professionally. I will be writing a letter of appreciation to the dealership. In addition, I am a resident of another state with a second home in Hilton Head. He treated me as though I was a regular, often service seeking customer. More
by Jade
Employees Worked With
James Anderson
April 02, 2017
Excellent They were able to fix my problem and sort out the paperwork for my Lexus warranty. They are much better than the other Lexus dealership in Savannah. They were able to fix my problem and sort out the paperwork for my Lexus warranty. They are much better than the other Lexus dealership in Savannah. More
by Skp8307
Employees Worked With
James Hammond
April 01, 2017
Awesome service Experience!! Richard is the man!!!😁I would recommend him to anyone desiring service!!!a worthwhile experience!richard Memphis and I hit it off right away and he m Richard is the man!!!😁I would recommend him to anyone desiring service!!!a worthwhile experience!richard Memphis and I hit it off right away and he made my experience worthwhile More
by Jai7081
Employees Worked With
Richard Nimphie
March 31, 2017
Fantastic Extremely accommodating to my schedule and a competitive price for the service. The service manager and service consultant were gracious, friendly an Extremely accommodating to my schedule and a competitive price for the service. The service manager and service consultant were gracious, friendly and responsive. I look forward to utilizing the service, if necessary, on our next visit to Hilton head. More
by Jay
Employees Worked With
James
March 28, 2017
Service Justin Fowler was great, friendly and professional. He got my service done and got car out promptly. He kept me informed about how long it would take Justin Fowler was great, friendly and professional. He got my service done and got car out promptly. He kept me informed about how long it would take. More
by Lynn2017
Employees Worked With
Justin Fowler
March 24, 2017
regular maintenance Justin Fowler was great . Service was exactly what we needed, no pressure to add additional service . we were kept informed about how long it would ta Justin Fowler was great . Service was exactly what we needed, no pressure to add additional service . we were kept informed about how long it would take and that was accurate. More
by rmayo2
Employees Worked With
Justin Fowler
March 23, 2017
Always exceptional service I take my IS 250 here for every service call including oil changes. All staff is friendly & knowledgeable, and service is quick. Justin has been my go I take my IS 250 here for every service call including oil changes. All staff is friendly & knowledgeable, and service is quick. Justin has been my go-to person from the first visit, and even with all the clients he deals with, he is still always thorough and remembers us personally. 5 stars for everything. More
by Nat12345
Employees Worked With
Justin Fowler
March 14, 2017
Courteous and Very Pleasant My experience with this dealership has been excellent in every way! Going there to buy or have service has always been satisfying. Great personnel i My experience with this dealership has been excellent in every way! Going there to buy or have service has always been satisfying. Great personnel in every capacity!!! More
by Michael25
Employees Worked With
Justin Fowler
March 09, 2017
Lexus recall on rear wheel arch corrosion fix Excellent - excellent service from Justin Very timely as I was kept informed through the entire process. I made sure tgarvtfecdeakership was reimbur Excellent - excellent service from Justin Very timely as I was kept informed through the entire process. I made sure tgarvtfecdeakership was reimbursed by Corporate Lexus for a company issue More
by The Who
Employees Worked With
Justin
