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Hilton Head Lexus
Hardeeville, SC
222 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 222 reviews
May 08, 2017
Excellent on time service with Justin Justin was excellent. Got my vehicle in and out as promised with excellent results. Whoever did the actual work, maybe Richard?, did a great job too. Justin was excellent. Got my vehicle in and out as promised with excellent results. Whoever did the actual work, maybe Richard?, did a great job too. More
by MEL123
Employees Worked With
I think "Justin" got my vehicle in and out as promised. Not sure who did the actual work which was also excellent! , Richard Nimphie
May 06, 2017
Excellence Justin in service is exceptional. He is professional and always two steps ahead. A delight to work with. The Service Dept makes a seamless experience Justin in service is exceptional. He is professional and always two steps ahead. A delight to work with. The Service Dept makes a seamless experience every time. More
by Swr
Employees Worked With
Justin Fowler
May 05, 2017
Service on my 1998 lexus Jason always take care of me in all aspects of service for my car and making sure I am comfortable with the specific services required to keep my car Jason always take care of me in all aspects of service for my car and making sure I am comfortable with the specific services required to keep my car running and safe More
by Mark
Employees Worked With
Jason fowler
May 04, 2017
Great service! Justin Fowler's superior customer service and great friendly attitude keep me coming back. He is your number one asset for high customer service score Justin Fowler's superior customer service and great friendly attitude keep me coming back. He is your number one asset for high customer service scores. This review should not have a word minimum. Might deter some folks from filling out. More
by Jackiemerritt
Employees Worked With
Justin Fowler
May 03, 2017
Excellent Experience Very customer focused. Love the salesperson Bill Papale. All employees eager to make sure you are satisfied. Would recommend this dealership Very customer focused. Love the salesperson Bill Papale. All employees eager to make sure you are satisfied. Would recommend this dealership ( and I have) to family and friends. More
by My 5th RX350
Employees Worked With
Bill Papale., Richard Nimphie
May 03, 2017
Service done in less time and for less money as promised. Nice. Waiting area clean and pleasant . Snacks and drinks provided. Atmospyis confusive for work i done in less time and for less money as promised. Nice. Waiting area clean and pleasant . Snacks and drinks provided. Atmospyis confusive for work if required. More
by Carguywife
Employees Worked With
Justin
May 03, 2017
Sound advice, great service, nice staff. Justin provided great advice and knew exactly what my problem was. The car was repaired quickly and economically; it was returned clean and pretty in Justin provided great advice and knew exactly what my problem was. The car was repaired quickly and economically; it was returned clean and pretty instead of dull and stained from tree pollen, Thanks. Also met Mike who helped be retrieve my laptop from the car and leave it in the service office while I went on a short "walk about". I have an old Lexus (2006) with relatively low miles (125k) and hope to keep it running for years to come, I tend to trust Lexus dealerships for great service, and Hilton head Lexis measures up very well. Thanks. More
by MikeH
Employees Worked With
Justin Fowler
May 02, 2017
Repair of the reason for check engine light appearances The service dept. was very detailed and thorough in determining the reason for the check engine light to reappear on numerous occasions. During the si The service dept. was very detailed and thorough in determining the reason for the check engine light to reappear on numerous occasions. During the six week period the car was at the dealership, I was given a loaner car to drive which was very much appreciated and needed. Throughout this process they kept me informed of their findings. James was very supportive and a good listener. The problem was resolved; car is running great. More
by Lexus
Employees Worked With
James
April 27, 2017
40000 mile service Easy to make an appointment. Can drop off the night before. Ready when promised. All service explained. Car was washed and cleaned and ready to go as Easy to make an appointment. Can drop off the night before. Ready when promised. All service explained. Car was washed and cleaned and ready to go as promised. More
by Dadof3
Employees Worked With
Richard Nimphie
April 25, 2017
Superb Service! Justin Fowler was most helpful in attending to my needs -- very professional and personable. Thank you Justin for your help and attention to detail! S Justin Fowler was most helpful in attending to my needs -- very professional and personable. Thank you Justin for your help and attention to detail! Staff who cleaned car also did a great job. More
by catbird
Employees Worked With
Justin Fowler
