Hilton Head Lexus
Hardeeville, SC
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Service Have taken my ES350 to dealer since purchase. Must single out Kristen Rismiller, Service Consultant. Excellent people skills, knows her job and has a Have taken my ES350 to dealer since purchase. Must single out Kristen Rismiller, Service Consultant. Excellent people skills, knows her job and has a great attitude! More
Fast and efficient service I have used the Hilton Lexus service department since the dealership opened and have been pleased either service. Kristen hasalwYs been helpful while I have used the Hilton Lexus service department since the dealership opened and have been pleased either service. Kristen hasalwYs been helpful while Daniel was quick to help out when she was not around More
Great service and wonderful staff like Kristin! The staff that sets up our appointments like Kristin Rismiller are wonderful to make,sure that what is needed is done right and that unecessary work i The staff that sets up our appointments like Kristin Rismiller are wonderful to make,sure that what is needed is done right and that unecessary work isn't done!!! More
Service Daniel was excellent timely honest and a pleasure to work with. I also met Charles in sales and he was excellent as well. I have been to Lexus deale Daniel was excellent timely honest and a pleasure to work with. I also met Charles in sales and he was excellent as well. I have been to Lexus dealers in Chicago Atalanta and Charlotte, these guys are on a different level. More
Had a problem with my car The customer service person solved my dilemma very quickly. While we waited, we were very comfortably seated in the waiting area. He even offered The customer service person solved my dilemma very quickly. While we waited, we were very comfortably seated in the waiting area. He even offered to have the car washed after our discussion. More
Squeezed me in to a full schedule Traveling from out of town and needed a 100K service before we set out on the remaining 2.5K miles of our trip the following day. Dealer website said Traveling from out of town and needed a 100K service before we set out on the remaining 2.5K miles of our trip the following day. Dealer website said no appointments were available for 2 days. I did an online chat, presented my problem, and a service manager got right in touch with me and worked me in first thing the next morning. Service was completed in 2 hours and I was on my way. Super attention to the customer. More
We love Hilton Head Lexus! We've bought 4 cars from them and have always had a wonderful experience. Chip Booth has been our salesman and takes excellent care of us. I love my n We've bought 4 cars from them and have always had a wonderful experience. Chip Booth has been our salesman and takes excellent care of us. I love my new Lexus Rx450h and will enjoy everything about it!! More
Buying a car Everything was done very professionally with no pressure. We knew what we were looking for so it was very easy. The salesman Paul was extremely help Everything was done very professionally with no pressure. We knew what we were looking for so it was very easy. The salesman Paul was extremely helpful and answered all our questions. Even though this is our third Lexus 350 there were still things to learn and Paul guided us through. More
First time service 5000 miles I was scheduled for my first 5000 mike checkup and everyone was friendly and courteous. They did a wonderful job in the amount of time they suggested I was scheduled for my first 5000 mike checkup and everyone was friendly and courteous. They did a wonderful job in the amount of time they suggested and washed my car as well. More
Friendly service Very professional and friendly staff. I would recommend the dealership. I will drive the extra miles to have my vehicle serviced here. The complimen Very professional and friendly staff. I would recommend the dealership. I will drive the extra miles to have my vehicle serviced here. The complimentary car wash was nice. More