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Hilton Head Lexus

Hardeeville, SC

4.3
222 Reviews

540 New River Pkwy

Hardeeville, SC

29927

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Showing 222 reviews

October 08, 2024

We just bought a second Lexus, an 350RXH to go with our ES350 Ultra Luxury. Jenifer C, the salesperson was very helpful , informative and patient with us. Walt H, the new car manager was also very helpful More

by Satified Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenifer Castillo
June 28, 2024

We have bought 3 high end Lexus’s from this dealership. They have been amazing until recently. Last month purchased an LC. Our sales person texted “us to do our own research” She received a nice commission More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil & Chelsea
March 28, 2024

This dealership is amazing! We had a blowout on I95 during our travel from Florida to New York. Since it was a Sunday nothing was open to get the repair that me needed. Lexus ro More

by cara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
December 13, 2023

The Hilton Head Lexus Dealership has terrible customer service for sales. I purchased a pre-owned Lexus 450h and paid for the 6 mons, 6K mile warranty. I also paid to have the vehicle touched up and detai More

by drjulianowens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Heron, Phil Muzi
Dec 13, 2023 -

drjulianowens responded

The system mis rated my survey responses. I give this dealership a one rating, as this is the minimum rating available to me. This has been a terrible experience and I will share my experience broadly here and everywhere I can on the worldwide web.

May 11, 2023

Very please with this dealership. Whenever I have a question, all I do is call and if they can't answer right away they actually call me back! Very happy that we went with Lexus of More

by paparod67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon in sales have been extremely helpful.
March 04, 2023

Sales person Keiondre, business manager Matt, and Sales Manager Philip made the car buying process quick and easy. Would highly recommend. More

by Kane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip, Richard Nimphie
November 11, 2022

I purchased a 2020 Lexus RX 350 on November 1. A lot of the negotiation for my trade was completed in advance by phone and text and even my credit application was completed online. When I arrived More

by Deborah CS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Horan, Cam, Mr Herrin
October 17, 2022

Lee assisted us with our new purchase of our RX350L suv with a trade and we couldn’t be happier with the price of the trade we got and the purchase of this beauty of a vehicle. Cam was great with the paper More

by Kate Hall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Ingram and Cam Despres
Oct 19, 2022 -

Hilton Head Lexus responded

We appreciate you taking the time to acknowledge our associates. They work very hard day-in and day-out to fulfill the Lexus Covenant to treat each customer as a guest in our home. Thank you for your business.

August 19, 2022

Fantastic service experience! We were vacationing and serious malfunction indicator lights went off with an 8 hr trip ahead. Justin F took great care of us and we were in and in a More

by mom_ande
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Fowler
June 23, 2022

I recently leased my second Lexus from Hilton Head Lexus with the the assistance of Jon Cenatiempo, an excellent sales consultant. Jon represents the spirit of this car store that includes sincere friendlin More

by Nefskf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cenatiempo, Cam Despres,Keiondre McClintock
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