
Hilton Head Honda
Bluffton, SC
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Good experience Debbie Suiter is an excellent sales person - knowledgeable, patient and friendly. If it wasn't for Debbie we would not have bought the car. Jeff K Debbie Suiter is an excellent sales person - knowledgeable, patient and friendly. If it wasn't for Debbie we would not have bought the car. Jeff Kohler - we bought mats for the car - even though he was working by himself he took the time to install them. More
Very satisfied with car shopping experience! Was looking for used and Jim was very helpful and supportive of what I needed. He was knowledable on the vehicle and went through all the details of o Was looking for used and Jim was very helpful and supportive of what I needed. He was knowledable on the vehicle and went through all the details of owning this model. The 2012 CRV is in awesome condition for a previously owned and at a great price. Thanks! More
Great Experience I haven't bought a Honda in many years, but I thought I give it a try again. I'm glad I did. Honda had the type car I was looking for, the price was I haven't bought a Honda in many years, but I thought I give it a try again. I'm glad I did. Honda had the type car I was looking for, the price was right, and the staff of Hilton Head Honda couldn't have been more amiable. Jim Sofias was my sales person, and he was professional and very knowledgeable about the product. He was a low pressure sales person with me, which I appreciated, and was very accommodating. Shawn, the Finance Manger, was a pleasure to work with. He was very informative, and presented us with all our options. A great experience all around. Thank you. More
Salesman Patrick Finn is top notch! I had a very pleasant and even fun time with Patrick. He is very personable with lots of knowledgeable information about the total car and of the new I had a very pleasant and even fun time with Patrick. He is very personable with lots of knowledgeable information about the total car and of the new system features. He seemed like more like a friend (than a salesman) and did not make me feel like he was twisting my arm. He spent several hours with me addressing all of my questions and even concerns about parting with my old CRV! I highly recommend him and Hilton Head Honda. More
Purchased 2014 CRV We located Hilton Head Honda on the internet. Michael called us the next day and we were quickly able to come to an agreement on the price. Michael We located Hilton Head Honda on the internet. Michael called us the next day and we were quickly able to come to an agreement on the price. Michael was professional, responsive, enthusiastic and we will recommend to to our friends and family. More
ASK FOR PATRICK FINN I have been purchasing cars for 51 years. in all those years I have not had what could be described as a Fun, Pleasant or anywhere near a Professiona I have been purchasing cars for 51 years. in all those years I have not had what could be described as a Fun, Pleasant or anywhere near a Professional experience, until I worked with Patrick Finn at Hilton Head Honda. No Kidding! From the moment he found me cowering in my car, trying to decide if I wanted to go into the dealership or not he made the experience a most enjoyable and professional one. Who Knew that purchasing a car could actually be something I would get online to write a positive review about. Hey, even if you are just looking, go in and see Patrick, he will brighten your day. More
Terrible experience I recently bought a new 2014 Accord at Hilton Head Honda and would not recommend this dealership to anyone considering buying a new car. I went one da I recently bought a new 2014 Accord at Hilton Head Honda and would not recommend this dealership to anyone considering buying a new car. I went one day to test drive the Accord and the salesman had me test drive the wrong car (a V-6 vs. a 4 cylinder) and didn't realize this until I pointed it out. I needed a few days to decide what color I wanted and contacted the salesman to confirm the details on a Thursday. He asked for a deposit so he could go ahead and get the car from another dealership. I put $1000 down and he said the car would be in on Monday. On Monday, I drove to the dealership and on the way I spoke with the salesman to confirm that the car was there so it wasn't a wasted trip. He told me the car would be there "any minute" and we should get the paperwork started to speed things up. Once I arrived at the dealership it became clear that the car was not anywhere close to arriving "any minute" as it hadn't even been picked up from the dealership. However, when I said I would come back and do the paperwork and purchase the car once it had arrived the next day, the salesman told me that they couldn't guarantee the price or that I would get that color anymore (even though I had put down a deposit on that specific color combination). He assured me that they do this all the time and the car would be in perfect condition when it arrived. I went ahead and agreed to the sale. They gave me a loaner car to drive until the new Accord arrived and when I took it, it had less than a quarter of a tank of gas in it. The next day, the car arrived and I went to pick it up. I got in to drive it away and discovered it had 500 miles already on the odometer. This was completely unacceptable to me, as I had been told repeatedly that if I purchased the car it would arrive in perfect condition. There was no mention that it would already have that many miles on it. I spoke with the manager, Miguel, and he offered to knock off a little bit of money from the price of the car due to the mileage. While I appreciated that, I felt that the entire experience was designed to make me purchase the car by the end of the month with little regard for honesty. I love the Accord and would recommend anyone purchase this vehicle but I would never buy another car from Hilton Head Honda and would tell anyone who asks that it's worth the extra drive to Savannah, Beaufort, or Charleston just to avoid having to buy a car from this dealership. More
Last Minute price change We had agreed to our price of $22,00 "out-the-door" and were signing papers when the absolute last piece of paperwork had $23,600 as the price. We wi We had agreed to our price of $22,00 "out-the-door" and were signing papers when the absolute last piece of paperwork had $23,600 as the price. We will never go back and we will tell everyone we can also. Dan, our salesman, was excellent. Not so much for the people above him. More
Best Car Buying Experience I bought a new Honda CRV from Debbie Suiter at the end of May. I stopped at the GMC dealership just prior to visiting Honda and they did not even take I bought a new Honda CRV from Debbie Suiter at the end of May. I stopped at the GMC dealership just prior to visiting Honda and they did not even take the time to give me a trade value on my car because they did not feel I was a serious buyer at the time of visit. Less than two hours after leaving this dealership I visited Hilton Head Honda and they quickly gave me a fair value on my trade and we bought a new CRV. This was the best visit that I had in any of the cars that I have ever bought. We did not have the unnecessary back and forth with the sales rep and manager. Both Debbie and her manager acted quickly in answering all questions and did not undervalue our trades as other dealers have done in the past. It was the best auto buying experience that I ever had at any dealership. More
Great Experience! This is the third Honda Pilot I have purchased from Hilton Head Honda and this current experience was fantastic. My sales rep was Mr. Tim Treisch and This is the third Honda Pilot I have purchased from Hilton Head Honda and this current experience was fantastic. My sales rep was Mr. Tim Treisch and he was extremely knowledgeable and helpful with my purchase of a new 2014 Honda Pilot EX-L. Since I wanted a specific color he had to seach other dealers to get the car I desired. Within a couple of days the found was found and was delivered to the dealership. He made the completion of paperwork very easy and followed up on all aspects of the purchase. After I received delivery of my new Pilot, he picked the car up at my home a few days later and brought in back to the dealer for the Zurich option I had purchased. I love my Honda Pilot and I look forward to having the great service department at this dealership maintain my new SUV. Sincerely, Chuck Mainenti More