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Hilton Head Honda
Bluffton, SC
713 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 713 reviews
March 12, 2013
The check engine light in my 2006 Honda Odyssey was actuated by a wire (not visible or easily accessible) that had been chewed by a rodent. Jeff and Jason immediately diagnosed the problem. Jeff (par actuated by a wire (not visible or easily accessible) that had been chewed by a rodent. Jeff and Jason immediately diagnosed the problem. Jeff (parts manager) had the part in stock, and Jason (service advisor) immediately got my vehicle into the service bay to complete the repair. In addition, Jason noticed that I had a split windshield wiper, and two others which were worn , and replace those as well. The entire process was handled quickly, cheerfully and professionally. On a different visit about 6 months ago I had brought in my daughter's 2000 Honda CRV for an oil change service. Jason noticed that the spare tire, which was mounted on the rear tailgate had been slashed. It was an odd size which they did not have in stock, but I was able to find a tire, which they mounted at no charge. I highly recommend Hilton Head Honda. In fact, it is the service department, which primarily influenced me to buy a vehicle from this dealership. More
by emailron
Employees Worked With
Jeff Kohler
March 01, 2013
The reason for my visit was an evaluation recall. The service manager, Jason, explained why the vehicle was recalled, what would be needed if the vehicle needed work and the percentage of problems. All service manager, Jason, explained why the vehicle was recalled, what would be needed if the vehicle needed work and the percentage of problems. All this information, was very helpful. The service evaluation detected no problems, the waiting time was not long and the waiting room was pleasant, comfortable and clean. After the evaluation was finished, the whole process was explained again to my satisfaction and they also did a multi-point inspection without being asked. My experience with Hilton Head Honda is the best I have with any dealership in the many years of owning cars. More
by davidsway114
February 20, 2013
As a retiree new to the region, and whose former profession required feedback to better perform its mission, I want to share my particularly positive new care experience. Hilton Head Honda has achi profession required feedback to better perform its mission, I want to share my particularly positive new care experience. Hilton Head Honda has achieved the highest rankings from this consumer for a variety of reasons summed up best under the umbrella of teamwork. My sales person, his partner and the Sales Manager were at all times upbeat and efficient. I was especially impressed with the friendly attitude, lack of pressure, fair pricing for my new Honda Fit and my trade. The deal and new car delivery took less than 24 hours. I consider myself well prepared to purchase a specific automobile before arriving at a dealership. This newly constructed facility in Bluffton, SC was a pleasure to work with. I have purchased many vehicles over the years but this experience was tops. More
by oakes
Employees Worked With
Evans Simon, Sales Manager, Parts Staff
