Hilton Head Honda
Bluffton, SC
Filter Reviews by Keyword
By Type
Showing 708 reviews
Deirdre was great! She brought the car to me since I couldn't make it up to Bluffton from Savannah. She answered all my questions and was a pleasure to work with. The car I was interested in was sold, b couldn't make it up to Bluffton from Savannah. She answered all my questions and was a pleasure to work with. The car I was interested in was sold, but she still keeps in touch with me from week to week letting me know about pre-owned cars they get in that are in my price range. I plan on doing business with Deirdre and Hilton Head Honda in the near future. More
I asked for an E-price online price quote for a Civic, we had a little mis-communication on which year I wanted, but that could have been worked out. I worked out the price and trade with Deirdre who passed had a little mis-communication on which year I wanted, but that could have been worked out. I worked out the price and trade with Deirdre who passed it along to Tony. When I got there, Tony did not seem to know much about our conversation. Which seems to be more of the norm these days with dealership, the internet department works out a deal to get you in and then you start all over with sales when you get there. Not very considerate of the customers time. The trade in was different when I arrived, but I can not fault them entirely for that because a few new problems came to light when I arrived at the dealership, but they were lowering the price before they even looked at the car. I can't say my experience was either bad or good with Hilton Head Honda, it was just your typical car dealership. More
Tony was great. He walked the lot to find the car that I wanted, worked with me for a great deal, was friendly and knowledgeable and answered all my questions. He spent time with me and my daughter to show wanted, worked with me for a great deal, was friendly and knowledgeable and answered all my questions. He spent time with me and my daughter to show us where everything was in the car and how to work the navigation, radio and all the bells and whistles my new Honda Accord is equipped with. He has been gracious enough to let me know he is just a phone call away if I have any questions. It's been 10 years since I bought a new car and Tony made it easy and a pleasure. Thanks Tony! More
Dan McGinnis, our salesman, was very courteous, patient, and very knowlegable about the Honda line. His explanations and assistance in helping us select a car that we felt very comfortable with was a key fa and very knowlegable about the Honda line. His explanations and assistance in helping us select a car that we felt very comfortable with was a key factor in our decision to purchase a new Honda Accord Sport. He is an asset and a credit to Hilton Head Honda. Thank you. Ed Schnatterly More
All things considered, this was undoubtedly the least complicated, most pleasant auto leasing or buying experience my wife and I have ever had! This is the second vehicle we have leased through Hilton H complicated, most pleasant auto leasing or buying experience my wife and I have ever had! This is the second vehicle we have leased through Hilton Head Honda. We went to the dealership to get a look at new 2013 models prior to the end of our current lease (mid-summer). My wife was most interested in the Crosstour. Dan McGinnis did an excellent job of detailing the vehicle for us and laying the groundwork for rolling over from our current lease into a new lease on a 2013 Crosstour. He then turned us over to Evans Simons, the Sales Manager who presented us very quickly with a no-nonsense lease offer that enabled us to go right into a new vehicle with virtually no difference in our monthly payment from our previous lease with only dealer prep and first month's payment due upon our acceptance. We were extremely pleased. The finance manager, Shawn Lessig, then took over and completed the transaction without a hitch. The staff could not have been friendlier or more accommodating even though we were approaching the end of the work day. Mr McGinnis then saw to it that I was well informed on all of the finer points on our new vehicle. As I said initially, a thoroughly easy and pleasant experience. More
The check engine light in my 2006 Honda Odyssey was actuated by a wire (not visible or easily accessible) that had been chewed by a rodent. Jeff and Jason immediately diagnosed the problem. Jeff (par actuated by a wire (not visible or easily accessible) that had been chewed by a rodent. Jeff and Jason immediately diagnosed the problem. Jeff (parts manager) had the part in stock, and Jason (service advisor) immediately got my vehicle into the service bay to complete the repair. In addition, Jason noticed that I had a split windshield wiper, and two others which were worn , and replace those as well. The entire process was handled quickly, cheerfully and professionally. On a different visit about 6 months ago I had brought in my daughter's 2000 Honda CRV for an oil change service. Jason noticed that the spare tire, which was mounted on the rear tailgate had been slashed. It was an odd size which they did not have in stock, but I was able to find a tire, which they mounted at no charge. I highly recommend Hilton Head Honda. In fact, it is the service department, which primarily influenced me to buy a vehicle from this dealership. More
The reason for my visit was an evaluation recall. The service manager, Jason, explained why the vehicle was recalled, what would be needed if the vehicle needed work and the percentage of problems. All service manager, Jason, explained why the vehicle was recalled, what would be needed if the vehicle needed work and the percentage of problems. All this information, was very helpful. The service evaluation detected no problems, the waiting time was not long and the waiting room was pleasant, comfortable and clean. After the evaluation was finished, the whole process was explained again to my satisfaction and they also did a multi-point inspection without being asked. My experience with Hilton Head Honda is the best I have with any dealership in the many years of owning cars. More
As a retiree new to the region, and whose former profession required feedback to better perform its mission, I want to share my particularly positive new care experience. Hilton Head Honda has achi profession required feedback to better perform its mission, I want to share my particularly positive new care experience. Hilton Head Honda has achieved the highest rankings from this consumer for a variety of reasons summed up best under the umbrella of teamwork. My sales person, his partner and the Sales Manager were at all times upbeat and efficient. I was especially impressed with the friendly attitude, lack of pressure, fair pricing for my new Honda Fit and my trade. The deal and new car delivery took less than 24 hours. I consider myself well prepared to purchase a specific automobile before arriving at a dealership. This newly constructed facility in Bluffton, SC was a pleasure to work with. I have purchased many vehicles over the years but this experience was tops. More