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Hilton Head Honda

Bluffton, SC

4.9
810 Reviews

161 Fording Island Rd

Bluffton, SC

29909

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Showing 810 reviews

February 02, 2025

Always does good work when my Honda is in need. Luckily, mostly regular service and rarely more. Perfect. More

by jad9000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians
Feb 06, 2025 -

Hilton Head Honda responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2025

Excellent John even cleaned inside my windshield and it was quick thanks for the donuts too More

by Cherie.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John rep, Honda Certified Technicians
Feb 03, 2025 -

Hilton Head Honda responded

Hi Cherie, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

January 31, 2025

Well organized and clear communication regarding appointment and drop off of the car. Personnel were courteous and communication regarding completion of the work was exemplary. More

by preynolds529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
Feb 03, 2025 -

Hilton Head Honda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2025

Appointment was on time. Cameron made sure we were well cared for. We were given qoutes for services completed and an estimate for other suggested repairs. More

by maureenehirsch
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cameron, Honda Certified Technicians
Feb 03, 2025 -

Hilton Head Honda responded

Hello, we're happy you found our staff to be supportive during your experience here at Hilton Head Honda. Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2025

Drop off process was fine, when picking up I entered the service drive and there was a gentleman which I said hello to and he looked me in the eyes and ignored me. I proceed to walk inside and to pick up my More

by noemig203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians
Feb 03, 2025 -

Hilton Head Honda responded

We are genuinely sorry to hear about the issues you faced in our service department. Your feedback is invaluable, and we take it very seriously. It’s clear that we did not meet the standards of service that you expect. We understand how frustrating it can be when you feel your vehicle is not receiving the care it deserves. We are committed to improving our service experience and will address your concerns with our team. We want every customer to feel respected and valued, regardless of the situation. If you're willing, we would appreciate the opportunity to discuss your experience further. Please reach out to us directly at the information provided so we can work towards a resolution. Marno Muth Service Manager Hilton Head Honda (843) 815-0320 mmuth@hiltonheadhonda.com

January 30, 2025

Work was done in a timely manner. Updates were given throughout the appointment. all personnel were courteous, and professional. More

by apetrie8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians
Feb 03, 2025 -

Hilton Head Honda responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2025

I was very pleased with the service I received at Hilton Head Honda. The requested was taken care of quickly and efficiently. More

by Emma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Crouse, service manager, Honda Certified Technicians
Feb 03, 2025 -

Hilton Head Honda responded

Hi Emma, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

Great service. Abby is my contact person for my car needs. She is always helpful and very knowledgeable about cars. She has a pleasant sweet personality and always More

by gdonlon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
Feb 03, 2025 -

Hilton Head Honda responded

Hi, thank you for your kind review; we are happy to pass your comments to Abby here at Hilton Head Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2025

The recall maintenance was handled professionally and an all points check was also performed. The service department here is always reliable. More

by amgaeth72345
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians
Feb 03, 2025 -

Hilton Head Honda responded

Hi, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 29, 2025

The staff are always pleasant, helpful and efficient. They go out of their way to keep you informed and comfortable while your vehicle is being serviced. More

by Gerry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Honda Certified Technicians
Jan 31, 2025 -

Hilton Head Honda responded

Hi Gerry, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

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