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Hilton Head Honda
Bluffton, SC
751 Reviews
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Showing 751 reviews
July 09, 2014
Last Minute price change We had agreed to our price of $22,00 "out-the-door" and were signing papers when the absolute last piece of paperwork had $23,600 as the price. We wi We had agreed to our price of $22,00 "out-the-door" and were signing papers when the absolute last piece of paperwork had $23,600 as the price. We will never go back and we will tell everyone we can also. Dan, our salesman, was excellent. Not so much for the people above him. More
by pji
June 15, 2014
Best Car Buying Experience I bought a new Honda CRV from Debbie Suiter at the end of May. I stopped at the GMC dealership just prior to visiting Honda and they did not even take I bought a new Honda CRV from Debbie Suiter at the end of May. I stopped at the GMC dealership just prior to visiting Honda and they did not even take the time to give me a trade value on my car because they did not feel I was a serious buyer at the time of visit. Less than two hours after leaving this dealership I visited Hilton Head Honda and they quickly gave me a fair value on my trade and we bought a new CRV. This was the best visit that I had in any of the cars that I have ever bought. We did not have the unnecessary back and forth with the sales rep and manager. Both Debbie and her manager acted quickly in answering all questions and did not undervalue our trades as other dealers have done in the past. It was the best auto buying experience that I ever had at any dealership. More
by sch103
June 14, 2014
Great Experience! This is the third Honda Pilot I have purchased from Hilton Head Honda and this current experience was fantastic. My sales rep was Mr. Tim Treisch and This is the third Honda Pilot I have purchased from Hilton Head Honda and this current experience was fantastic. My sales rep was Mr. Tim Treisch and he was extremely knowledgeable and helpful with my purchase of a new 2014 Honda Pilot EX-L. Since I wanted a specific color he had to seach other dealers to get the car I desired. Within a couple of days the found was found and was delivered to the dealership. He made the completion of paperwork very easy and followed up on all aspects of the purchase. After I received delivery of my new Pilot, he picked the car up at my home a few days later and brought in back to the dealer for the Zurich option I had purchased. I love my Honda Pilot and I look forward to having the great service department at this dealership maintain my new SUV. Sincerely, Chuck Mainenti More
by cmainenti
June 10, 2014
Reading, PA pleased with Hilton Head Honda Excellent Service. Attentive to Details! Dave Salkin and the Hilton Head Honda team did an excellent job helping me with flexible financing. I would r Excellent Service. Attentive to Details! Dave Salkin and the Hilton Head Honda team did an excellent job helping me with flexible financing. I would recommend Hilton Head Honda! More
by KerrySolsky
Employees Worked With
David Salkin
May 15, 2014
Nice Job guys! It was a very pleasant experience dealing with Hilton Head Honda and their personnel. I had visited a half dozen other dealerships and test drove a do It was a very pleasant experience dealing with Hilton Head Honda and their personnel. I had visited a half dozen other dealerships and test drove a dozen or more other cars. Hilton Head Honda location, staff and low pressure style just felt right to me. David Salkin handled my new lease in a thorough and professional manner. He really made the whole experience a pleasure. In addition, Jessie Bellamy did a super job of getting all the lease arrangements straight. By the way, David followed up the day after I picked up the car to make sure everything was to my satisfaction. Now that's what I call great customer service. This was my first experience with Hilton Head Honda and it won't be my last. Nice job guys! More
by tgolde
Employees Worked With
David Salkin, David Salkin
May 14, 2014
Great deal and service at Hilton Head Honda. Why would I recommend Hilton Head Honda? I got a great price for my trade-in, a 2008 Honda Odyssey, which had been serviced by Hliton Head Honda for Why would I recommend Hilton Head Honda? I got a great price for my trade-in, a 2008 Honda Odyssey, which had been serviced by Hliton Head Honda for 2 years. My new (Certified/used) 2011 CRV is from Hilton Head Honda, I got a great purchase price, warranty and full tank of gas. Their staff is professional, courteous and helpful. I highly recommend their dealership. Joe Tucker was my sales associate and he was most helpful. I plan to send anyone I know to Hilton Head Honda for a new or used Honda. Grateful Customer, Alice Richey More
by southernrooster1
Employees Worked With
Joseph Tucker
May 06, 2014
First Time Buyer My daughter, who now lives in Hilton Head, was purchasing her first car and she could not have had a better experience! Everyone was friendly, helpful My daughter, who now lives in Hilton Head, was purchasing her first car and she could not have had a better experience! Everyone was friendly, helpful and went above and beyond what I was certainly used to at an auto dealership. Debbie Suiter was FANTASTIC! She spoke truthful and "matter-of-factly" while making practical and helpful suggestions. My daughter felt comfortable with them all. She, alone, spoke with Jessie Bellamy regarding her financing and he was very reassuring, helpful and made the whole experience a memorable one. Not only did Jessie, Debbie and David stay WAY past closing to finish my daughter's deal, they did it with a smile. I was so pleased that what (I was dreading) was such an eye opening experience to what buying a car SHOULD be. These folks are superior in their profession. Who knows, I may drive down from Atlanta and buy my next car from them! Thank you all. Oh, and Patrick Finn - thanks for helping to try and get that rusted tag off! Jeff Lindler Sharpsburg, Georgia More
by jeff5314
April 29, 2014
Awesome Experience! I had some time on my hands and wanted to look at used vehicles to see what was in the market. I stopped by the Honda Dealership. I was approcached by I had some time on my hands and wanted to look at used vehicles to see what was in the market. I stopped by the Honda Dealership. I was approcached by David Salkins and he was so customer friendly. He saiid to take a look at the inventory and let me know what you think. After looking around I saw a few that I wanted to inquire on and he was absolutely awesome from then on. He had the prices readily available. He asked the right questions. He knew my concerns and the deal was done. I am so happy for my new vehicle. The service was completely outstanding I'm so happy that I stopped by there first. I'll recommend the Honda Guys to each of my Family Members, Friends or Neighbors. Hilton Head Honda you definitely ROCK! More
by RoseJackson
Employees Worked With
David Salkins, Shawn Lessig
April 27, 2014
Baffled - Don't expect much I leased a 2012 Honda Civic for my son as a first car in November of 2010. The car was leased from a Honda Dealer in Savannah GA, however this service I leased a 2012 Honda Civic for my son as a first car in November of 2010. The car was leased from a Honda Dealer in Savannah GA, however this service department is closest to where I live. The car itself has worn into expected used condition except for one problem. The paint. In general it is very thin throughout the whole car, does not wax well, and scratches with ease. When I asked bodyshops about this they agreed on the quality but were more obsessive over the crows feet on the hood. They suggested I let Honda know because their was a high chance it was under warranty. Initially I found the service department helpful. This was before they failed to contact my son or I and "lost"? the paperwork for the claim. During my first visit regarding the issue, pictures were taken and my son was referred to a bodyshop. After receiving the quote from the body shop he returned. Somewhere between there and a few months later, he made a phone call to check on the situation. He was told the photographs were declined due to quality. At this point in time we were discouraged because with the amount of time in between we were hoping we would be scheduled for it to get fixed soon. Wrong. He took it in again as requested and they cleaned the car before taking the photos, they sent him on his was after apologizing. Later in the month he called to find out when we would have an answer, the gentlemen was short and said we would be contacted by the 10th of April 2014. The 12th rolled around and to no surprise - no call. He lost hope and I was not the one following up on the situation so I had him call again with time in between, in hopes they would have news for us. When he called again after the 10th he was told that they had NO RECORD of a claim regarding this issue. A more kind lady he spoke with let him know she would try to find the correct information and call him back. Again NO CALL BACK. On April 26th 2014, I had him make yet another effort towards fixing our problem. At this point the paint is even worse, the car is over the leasing mileage, and any attempt at fixing it has been a waste of time and complete fail. He was told on this date that he would have to bring the car in AGAIN (photos have been taken twice). The lady he spoke with was the same one who told him she would give us a call. After about a 3 minute conversation regarding the inconsistent and completely unreliable employees there, her best answer was to put the old manager in blame. This didn't help us at all an Pathetic and unhelpful would be my best description of our experiences with this dealed its quite ridiculous the vehicle needs to be brought back a THIRD time for the SAME thing. When the lady ran out of answers that had nothing to do with our actual claim, a "gentleman" abruptly took over the phone conversation. He did not introduce himself, he did not ask for our contact information, he just repeated that the car needed to be brought in. He was extremely rude and disrespectful to my son - at one point he said " I don't want to hang up but am done talking " - We both looked at the phone in disbelief. rship in regards to anything besides an oil change. Multiple employees at Honda do not follow through with what is said, weed around the bush, and ultimately lie. More
by Parker2014
Employees Worked With
Not listed, and didn't introduce himself
April 24, 2014
A Happy Visit I leased a Pilot from this dealer 2 years ago and was extremely unhappy with the sales people all of them. I was planning to go to Beaufort dealership I leased a Pilot from this dealer 2 years ago and was extremely unhappy with the sales people all of them. I was planning to go to Beaufort dealership when my lease was up. I received a letter in the mail from Hilton Head Honda to exchange my car early, I thought it was a scam and just went in to see. To my surprise I worked with Debbie Suiter she was a wonder, followed up on everything and I leased a new Pilot. She certainly was the reason I leased from Hilton Head Honda. But let me say there must have been some changes In the dealership, from the receptionist to the manager Shawn, I don't remember his last name but he was excellent. Overall a great and surprising experience. More
by loualexhhi
Employees Worked With
Debbie Suiter, Shawn Lessig
