Hilton Head Honda
Bluffton, SC
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Great Overall Experience!!!! I sent in for a quote on a Honda Pilot and Patrick called me the next day. We talked and he helped me figure out what would work best for our family. I sent in for a quote on a Honda Pilot and Patrick called me the next day. We talked and he helped me figure out what would work best for our family. He was so great that over the phone we set up an appointment. He checked in a few times and was so great!! He referred us to Michael Kirkland to help us on the day we got there since he got tied up in another sale. Patrick had given Michael all of our info and briefed him on everything he and I had previously discussed. Michael took us on a test drive and showed us different model, years, colors, and types to help us figure out what we wanted. We told him what we were shooting for in price & payments and they made it happen!! Their was no going back and forth. The first offer was great!!! Everyone was so sweet and we could tell that Hilton Head Honda is not about taking advantage or trying to rip someone off!! They were straight forward and the process was so easy!! Michael even took us around to meet the other department staff. Everyone was so friendly and great!! Even meeting with the business dept, Frank (i think that's his name). He was great too! Highly recommend Hilton Head Honda, Patrick and Michael!!! And Patrick called us on our way home to make sure we were taken care of. He double checked on a few topics to make sure Michael had informed us about (and he had) :) More
Great process for selecting and buying a car Working with internet sales made the process easier and a lot to the work was done in deciding which car we wanted before we got there. I also felt go Working with internet sales made the process easier and a lot to the work was done in deciding which car we wanted before we got there. I also felt good about the price paid. Mike Kirkland did a great job.done More
Patrick is the man! Perfect experience. Patrick is the man! Young and highly motivated to get you the best deal possible. Financing department very efficient. IN and Perfect experience. Patrick is the man! Young and highly motivated to get you the best deal possible. Financing department very efficient. IN and OUT with my new pilot in less than 2 hours total. Great job, guys! More
incredible experience Wonderful customer service was greeted with a firm hand shake and a smile. A great staff that made us feel like family, thank you so much look forwar Wonderful customer service was greeted with a firm hand shake and a smile. A great staff that made us feel like family, thank you so much look forward to the free car wash! More
Major warrantee problem with previous car We loved the life time warrantee that Honda provides. Plan to keep our 2015 Odyessy for a long time. Took awhile at the dealership, but had many issue We loved the life time warrantee that Honda provides. Plan to keep our 2015 Odyessy for a long time. Took awhile at the dealership, but had many issues to resolve. More
ENJOYABLE car buying experience Our sales associate, Debbie Suiter, made our experience at Hilton Head Honda ENJOYABLE! She was professional, efficient, knowledgeable, AND personable Our sales associate, Debbie Suiter, made our experience at Hilton Head Honda ENJOYABLE! She was professional, efficient, knowledgeable, AND personable. We drove away happy in a MINIVAN, who would have thought?? The negotiation process with Shawn Lessig was relatively short and didn't have us feeling haggled. We highly recommend Hilton Head Honda and make sure to ask for Debbie! More
Rescued To start, I must explain my predicament. Upon taking my 18yr old vehicle in for an oil change, my faithful van had a catastrophic engine problem. It w To start, I must explain my predicament. Upon taking my 18yr old vehicle in for an oil change, my faithful van had a catastrophic engine problem. It would never leave the shop on its own power. A few days later my wife's 20yr old car decided it could not go on with out the little van and it too died. So there we were without a single vehicle. Debbie Suiter of Hilton Head Honda really came to the rescue for us. We told her what we were looking for, and what we could afford. Frank in finance did a marvelous job getting the payments to where we needed them to be. When I arrived, expecting to buy an old rust bucket, held together with dental floss and bubble gum, I got a huge shock! You must realize I had not bought a car in almost 20 years. Debbie had a beautiful 2014 Honda CRV waiting for me. It was exactly what I wanted but was unsure if I could afford it. After driving a 18yr old mini van, this was like a space ship. Debbie said it was a very basic model. I don't think I could handle anything with more bells and whistles in the vehicle. Needless to say, this was beyond my wildest expectations. It was in my price range and now I have it proudly parked in the drive. As for my wife, Debbie found her a beautiful Honda Accord, which is the perfect fit for her, I mean it fits her like nothing else. She too is amazed at how far cars have come since she bought her Grand Marque 20yrs ago, but that is her story. Hopefully she too will write a review for you. Sincerely, Greg Creeden More
Worth the Drive to Buy! We drove from 2.5 hours away to purchase a Honda Odyssey because we couldn't find the one we wanted locally. Days before we arrived, Patrick Finn call We drove from 2.5 hours away to purchase a Honda Odyssey because we couldn't find the one we wanted locally. Days before we arrived, Patrick Finn called me to give me detailed information about the condition of the car. He kept in touch via e-mail throughout the week. When we finally got down there, Patrick had the van all ready to go for a test drive. He knew that I was picky about used vehicles so he made sure it had been thoroughly detailed. When I wanted to see the service records on the vehicle, he made it happen. We are very pleased with the vehicle and the whole purchase process. It was a very pleasant car-buying experience. I have dealt with a lot of car salesmen over the years and had some bad experiences. Patrick Finn is by far the best car salesman that I have ever encountered. He doesn't even act like a salesman. It's more like having a friend helping you. He has a servant's heart, and I know that you'll be impressed with his service. Kudos to Shawn Lessig too for the fastest finance experience ever at a car dealership! More
AWESOME OVERALL EXPERIENCE! What a great expierence! Used the feature online to get in contact with the dealership. Shortly after we received a call from Michael Kirkland. We dis What a great expierence! Used the feature online to get in contact with the dealership. Shortly after we received a call from Michael Kirkland. We discussed the 2013 Dodge Durango I inquired about. After doing some internet searching I gave Mike a call back and set up a test drive. Made the short drive from Beaufort and was welcomed by Dave who introduced me to Mike. We wasted no time and went out for the test drive. He drove then we switched. He was very informative and answered all questions truthfully. Once we got back to the dealership we started talking numbers. Even though we couldn't come to settle that day, I received a call shortly after. Once we came to an agreement I drove back to HH Honda a couple days later to finalize the deal. Michael was sick so I worked with Nicole who was very polite, helpful, and very efficient. She asked me a few questions while they appraised my trade in. Once the appraisal was complete Nicole and I finalized some paperwork and I was sent to Finance to speak with Shawn. Shawn was very knowledgeable and answered all questions I had. Got the car I wanted, at the price I wanted, and without the hassle. GREAT group of workers. I recommend this place to anyone and will definitely be back for my next car purchase. Good luck Mike on the new baby boy! More
Best experience in a car dealership......Ever! I came to Hilton Head Honda in a pinch. Patrick Finn and Jim Sofias were great to work with. I told them exactly what I could do, Jim showed me a cou I came to Hilton Head Honda in a pinch. Patrick Finn and Jim Sofias were great to work with. I told them exactly what I could do, Jim showed me a couple of used cars and I thought, "Here comes the upsell!". I picked the car I wanted and they took my offer with no pressure. I was in and out with a great used car in about an hour. I would highly recomend this dealership! More