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Hilton Head Honda

Bluffton, SC

4.9
713 Reviews

161 Fording Island Rd

Bluffton, SC

29909

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Showing 713 reviews

November 04, 2024

The service personnel Kevin crouse is very helpful and explained whole process,. The service people were very efficient , I was in and out of the repair at a very short time . More

by Anita Tolentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians
Nov 06, 2024 -

Hilton Head Honda responded

Hi Anita, we're happy you found our staff to be so supportive during your experience here at Hilton Head Honda. Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

We had car trouble on vacation. Hilton Head Honda had us back on the road in less than a day! Rental cars were nearby. Kevin’s communication was fantastic! More

by snider7003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Crouse
Nov 05, 2024 -

Hilton Head Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hilton Head Honda. We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2024

John was helpful and informative. He took the time to be sure to answer my questions. More

by Acrocheter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and AJ
Nov 05, 2024 -

Hilton Head Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hilton Head Honda. We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2024

Tried charging more than it was quoted to me. I was supposed to be charged 169.95 with a 15% discount. Then they added a shop charge. It’s very deceptive so I won’t be going back. I also didn’t t More

by Dave K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Honda Certified Technicians
Nov 09, 2024 -

Hilton Head Honda responded

We apologize for the inconvenience caused by your recent service visit. We strive to provide exceptional service to all our customers and it's clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Ryan Walline General Manager rwalline@hiltonheadhonda.com

October 30, 2024

Service Department I dealt with John at service a super nice guy I will go back to him he was kind explained everything to me and so courteous Thank You John More

by jmr9198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Falisi
Nov 02, 2024 -

Hilton Head Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2024

Quick and easy to get an appointment. The work was done in the given time frame. The waiting room was clean and a pleasant place to sit. More

by Fran
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Crouse , Honda Certified Technicians
Nov 01, 2024 -

Hilton Head Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Always fixes things the first time! ! Very knowledgeable and helpful! Dont miss the opportunity to have your car worked on there More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Cili, Honda Certified Technicians, Jeff Kohler, Parts Staff, Linde Heyward, Marno Muth, Roger Crews
Nov 01, 2024 -

Hilton Head Honda responded

Hi Daryl, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2024

They found the sand in my Break shoe that was causing the grinding sound. Orman Osman Honda in Frederick Maryland could not find it even after rotating the tires. Unfortunately, they did not tell me when the More

by Edaplus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians
Nov 01, 2024 -

Hilton Head Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (843) 815-2880 when you have a chance. Thank you, and we look forward to hearing from you.

October 28, 2024

Friendly, helpful, and professional. Sales rep answered all my questions and offered his time and help even after the sale. A manager also came over and introduced himself. Appreciate More

by daburgstiner77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Altizer
Nov 01, 2024 -

Hilton Head Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Staff members are courteous and efficient. I was greeted promptly. Everything was explained clearly. Waiting area was clean and comfortable. Refreshments were available. Work was completed q More

by Sherrybeck729
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians
Nov 01, 2024 -

Hilton Head Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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