
Hilton Head Honda
Bluffton, SC
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Drop off process was fine, when picking up I entered the service drive and there was a gentleman which I said hello to and he looked me in the eyes and ignored me. I proceed to walk inside and to pick up my service drive and there was a gentleman which I said hello to and he looked me in the eyes and ignored me. I proceed to walk inside and to pick up my keys and paperwork. Everything was fine until the cashier only said “last name” “ you owe $400”, I did not owe anything as I have a warranty to cover the fee and then the advisor tried to explain this to the cashier and she was seeming to get upset at him for not finishing the paperwork as she expected and it made me feel very uncomfortable as a guest. More
The recall maintenance was handled professionally and an all points check was also performed. The service department here is always reliable. all points check was also performed. The service department here is always reliable. More
Great service. Abby is my contact person for my car needs. She is always helpful and very knowledgeable about cars. She has a pleasant sweet personality and always Abby is my contact person for my car needs. She is always helpful and very knowledgeable about cars. She has a pleasant sweet personality and always greets me with a smile. Service is excellent. I only take my car to the dealership for all my car needs. Very happy with Hilton Head Honda. More
The staff are always pleasant, helpful and efficient. They go out of their way to keep you informed and comfortable while your vehicle is being serviced. They go out of their way to keep you informed and comfortable while your vehicle is being serviced. More
The service director for Hilton Head Honda, Marno Muth, makes it a pleasure to deal with this dealership. He makes it easy to get my car serviced, and always treats me with courtesy and professionalism. makes it a pleasure to deal with this dealership. He makes it easy to get my car serviced, and always treats me with courtesy and professionalism. More
The personnel at this dealership is superb. John Moran and Marno Muth are exceptional in dealing with me and the service provided is excellent. I bought 2 cars from them and all service, repair John Moran and Marno Muth are exceptional in dealing with me and the service provided is excellent. I bought 2 cars from them and all service, repairs etc. are done by them. I have absolutely no complaints. More
Service Advisor John Moran provided courteous, professional and prompt attention. I had my Passport towed to dealership, John called me after closing hours to advise car had arrived. John called a professional and prompt attention. I had my Passport towed to dealership, John called me after closing hours to advise car had arrived. John called at 7:30am next day for follow-up. John called again to advise I provided a key/fob for Ridgeline instead of Passport (senior moment). Once I provided the Passport fob/key, repairs were completed and car ready by 3:30pm. John Moran and HH Honda Service Department outstanding. Highly recommend. David Hotchkiss. More