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Hilton Head Honda

Bluffton, SC

4.9
973 Reviews

161 Fording Island Rd

Bluffton, SC

29909

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Showing 973 reviews

January 30, 2025

Drop off process was fine, when picking up I entered the service drive and there was a gentleman which I said hello to and he looked me in the eyes and ignored me. I proceed to walk inside and to pick up my More

by noemig203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians
Feb 03, 2025 -

Hilton Head Honda responded

We are genuinely sorry to hear about the issues you faced in our service department. Your feedback is invaluable, and we take it very seriously. It’s clear that we did not meet the standards of service that you expect. We understand how frustrating it can be when you feel your vehicle is not receiving the care it deserves. We are committed to improving our service experience and will address your concerns with our team. We want every customer to feel respected and valued, regardless of the situation. If you're willing, we would appreciate the opportunity to discuss your experience further. Please reach out to us directly at the information provided so we can work towards a resolution. Marno Muth Service Manager Hilton Head Honda (843) 815-0320 mmuth@hiltonheadhonda.com

January 29, 2025

The recall maintenance was handled professionally and an all points check was also performed. The service department here is always reliable. More

by amgaeth72345
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians
Feb 03, 2025 -

Hilton Head Honda responded

Hi, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 29, 2025

Great service. Abby is my contact person for my car needs. She is always helpful and very knowledgeable about cars. She has a pleasant sweet personality and always More

by gdonlon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
Feb 03, 2025 -

Hilton Head Honda responded

Hi, thank you for your kind review; we are happy to pass your comments to Abby here at Hilton Head Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2025

The staff are always pleasant, helpful and efficient. They go out of their way to keep you informed and comfortable while your vehicle is being serviced. More

by Gerry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Honda Certified Technicians
Jan 31, 2025 -

Hilton Head Honda responded

Hi Gerry, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

January 28, 2025

Very informative. Went over everything step by step. Both the salesman and the finance gentleman were grest More

by dosf74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Coyne
Feb 01, 2025 -

Hilton Head Honda responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hilton Head Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 28, 2025

Hilton Head Honda does a wonderful job. Great service, friendly staff. I highly recommend you give them a try. More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians
Feb 01, 2025 -

Hilton Head Honda responded

Hi Gigi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 28, 2025

I always receive excellent service at Hilton Head Honda. Staff are friendly, helpful and knowledgeable. More

by Tripp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Crouse, Honda Certified Technicians
Feb 01, 2025 -

Hilton Head Honda responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head Honda! Feel free to reach out to us if you need anything. Have a wonderful day.

January 28, 2025

The service director for Hilton Head Honda, Marno Muth, makes it a pleasure to deal with this dealership. He makes it easy to get my car serviced, and always treats me with courtesy and professionalism. More

by Wylie
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marno Muth
Feb 01, 2025 -

Hilton Head Honda responded

Hi Wylie, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 28, 2025

The personnel at this dealership is superb. John Moran and Marno Muth are exceptional in dealing with me and the service provided is excellent. I bought 2 cars from them and all service, repair More

by afzal.alli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moran, Marno Muth
Feb 01, 2025 -

Hilton Head Honda responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head Honda! Feel free to reach out to us if you need anything. Have a wonderful day.

January 02, 2025

Service Advisor John Moran provided courteous, professional and prompt attention. I had my Passport towed to dealership, John called me after closing hours to advise car had arrived. John called a More

by cdhotch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moran ⭐️⭐️⭐️⭐️⭐️, Honda Certified Technicians
Jan 03, 2025 -

Hilton Head Honda responded

Hi, we are very happy John Moran could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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