Hilton Head Honda

would like to request some recognition from Honda at the corporate level for a service advisor at Hilton Head Honda in Oakatie, South Carolina. Her name is Sue Falisi. She is planning to retire next month a corporate level for a service advisor at Hilton Head Honda in Oakatie, South Carolina. Her name is Sue Falisi. She is planning to retire next month and is an outstanding representative for the Honda brand. Sue Falisi has assisted me for the last 5 years. I routinely have 3 Honda vehicles serviced through her. Her professionalism, honesty and integrity is second to none. If we are honest, we recognize that Honesty and integrity in a subjective business is really hard to find. Sue has always been brutally honest and been a guiding light in maintaining my vehicles. I drive over one hour, and pass 2 other Honda dealerships in order to bring my car to Sue Falisi, at Hilton Head Honda. She has been complimented many times by myself and others in local google surveys. It would be very fitting if Honda at the corporate level could recognize Sue for her outstanding performance. Honda could really use a person like her to set training standards for service advisors nationwide. It is extremely hard to find people in any profession these days that ACTUALLY KNOW WHAT THE xxxx THEY ARE DOING. It seems to be easier to "fake it until you make it" for a lot of people. Look, I am a 62 year old retired law enforcement executive. I know bull when I hear it when I interact with people. I also recognize genuine caring and expertise and consistency when I see it. It will be a great loss for Hilton Head Honda when Sue retires. It will be a great loss for Honda and for a great many customers like me as well. I live in Richmond Hill, Georgia and I drive past 2 Honda Dealerships in Savannah, Georgia in order to take my car to Sue. I also only take it when I know that she is going to be on duty. That is how much confidence and respect that I have for Sue. She never tries to nickel and dime her customers. I beg you to recognize Sue Falisi for her outstanding contributions to the Honda brand. I have never met a service advisor that can come close to her style, patience in explaining repair issues and relating to customers. My name is James Newman and I can be reached at 912-312-0642. Sue is retiring in September 2024. Please take the time to let her know how special she is and how much her contribution has meant before she retires. More

Bought a used crv on monday,easy and friendly to deal wih,no pressure at all.needed transmission fluid,service got me a appointment on Saturday. Very pleased with the service department! wih,no pressure at all.needed transmission fluid,service got me a appointment on Saturday. Very pleased with the service department! More

Service was great. Sue was so nice and polite. Bought the car from the dealership and would always recommend them! Sue was so nice and polite. Bought the car from the dealership and would always recommend them! More

The experience is very pleasant from start to finish. Everyone is able to provide with the information you need, and they are all attentive. Truly a great experience. Everyone is able to provide with the information you need, and they are all attentive. Truly a great experience. More

I am extremely satisfied with all the dealings I have had with this dealership. I have purchased quite a few cars in my day but never have I been treated this well. From the moment you enter their door I ha with this dealership. I have purchased quite a few cars in my day but never have I been treated this well. From the moment you enter their door I have never met so many nice people all in one place. Salesman, service people, technicians, managers and financial people are A+ Unfortunately there is not enough room to sing their praises. I leased anew 2021 Honda CRV in 2021. Extended the lease for a 6 month extension and now in 2024 l purchased this car. Treated me very well !! More

Excellent Service was professional and knowledgeable. Everyone I encountered was friendly and helpful. Very pleasant experience. Everyone I encountered was friendly and helpful. Very pleasant experience. More

Abby greeted me promptly after arrival and was very informative. Car was done quickly and ready when I came back to pick it up. I appreciate That it was washed informative. Car was done quickly and ready when I came back to pick it up. I appreciate That it was washed More

This dealership is a true pleasure to deal with. Every step in the service process was seamless. Every step in the service process was seamless. More

The service was scheduled very quick and everything on time. All the personal very friendly time. All the personal very friendly More

I write a long review indicating how great Shawn was through the entire process. Driving 4+ cars and then finding the color and model we wanted. After that we realized we could not afford it! Shawn go through the entire process. Driving 4+ cars and then finding the color and model we wanted. After that we realized we could not afford it! Shawn got Darryl involved and through a few times back and forth we were able to afford the Lease. Thank You again Shawn & Darryl. Then…..I had trouble getting my freeze in the three credit CO’s off so they could check our credit! Lots of trouble with connections. Shawn was most patient and after several hours Andy was able to get my husbands acct. To let us in! I almost gave up but your people never did! We are extremely Happy with our new CRV Hybrid Touring 👍 Greatest car buying experience I have had EVER……even with all the gkitches! Great place HHH is Will always go to you in the future! Glenda Lovel More