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Hilton Head Honda

Bluffton, SC

4.9
963 Reviews

161 Fording Island Rd

Bluffton, SC

29909

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Showing 963 reviews

February 28, 2025

The customer care was very good . The technician was detailed and took the time to explain all the work performed. Only minor complaint was change of differential fluid seemed a bit More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
Mar 03, 2025 -

Hilton Head Honda responded

Hi Mike, thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, we would appreciate it if you would reach out to us, so that I can learn more about what took place in this situation.

February 27, 2025

Abby is a very respectful person. Always give the very best customer service. I am grateful for Abby. More

by annmariegreen135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kohler, Marno Muth, Sue Falisi, Roger Crews, Martha Dunaway
Mar 02, 2025 -

Hilton Head Honda responded

Hi, we're happy you found Abby to be so supportive during your experience here at Hilton Head Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2025

Professional, courteous, and reliable. We have been working with this car dealership for seven years and have never been disappointed. More

by ezavada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moran
Feb 28, 2025 -

Hilton Head Honda responded

Hello, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.

February 26, 2025

I have been always happy with the 4 point inspection and photos sent showing why things were needed or how things were in good shape. It did not happen this service trip. I Was sad that I did not get the co More

by dmarilu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camron
Feb 28, 2025 -

Hilton Head Honda responded

Hello, we apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime.

February 26, 2025

Very fast service. Eric my service writer did a great job. Thank you very much More

by andyhurst68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 28, 2025 -

Hilton Head Honda responded

Hello, we're happy you found Eric to be so supportive during your experience here at Hilton Head Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2025

Service advisor Cameron did a good job. I especially appreciated thorough exit interview with him when I came to pick up car. More

by 1789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hall
Feb 28, 2025 -

Hilton Head Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

Superb service. I went for an oil change and received recall inspection as well so. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marno Muth, Sue Falisi
Feb 28, 2025 -

Hilton Head Honda responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2025

Had a ser ice at the dealership. Employees were friendly and professional. Would use tmem again and recommend to a frirnd. More

by cjshubra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Crouse
Feb 28, 2025 -

Hilton Head Honda responded

Thank you for your kind review, we are happy to pass along your comments to the team here at Hilton Head Honda! Thanks again for the recommendation, and have an amazing day!

February 24, 2025

I had a very good experience with the Honda service department. I was especially happy with Kevin C. He was very kind and polite to me. More

by Lucysannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin C
Feb 28, 2025 -

Hilton Head Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2025

Very professional. As it was a Honda Recall there was no charge. Had it ready in under the estimated time. More

by jennyshimshack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
Feb 28, 2025 -

Hilton Head Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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