Hilton Head Honda

Great experience. Jerome & the rest of the team were great! I highly recommend Hilton head honda Jerome & the rest of the team were great! I highly recommend Hilton head honda More

The staff are efficient & pleasant; keeping patrons informed and the vehicle is ready on time informed and the vehicle is ready on time More

Very pleasant experience with Hilton Head Honda Service Department today. Arrived for appointment about 30 minutes ahead of time. Service Advisor checked me in upon arrival, confirmed the cost for the Department today. Arrived for appointment about 30 minutes ahead of time. Service Advisor checked me in upon arrival, confirmed the cost for the service requested, showed me where the customer waiting area was, and said he would contact me when the service on my vehicle was completed. I waited in the customer waiting area, which was very clean, comfortable and equipped with refreshments, free wi-fi, and a large flat screen tv with cable programming. It was also just a few feet from the rest rooms. After approximately one hour, a different Service Advisor approached me and introduced herself. She said my vehicle was ready to go. She reviewed the service order to show that the work requested had been done, and again confirmed the amount of the agreed upon charge for the service work. She then walked me over to the Cashier, where I would pay my invoice. She introduced me to the Cashier, gave me directions to my vehicle, and then thanked me again for being their customer. After paying the Cashier, I walked to my vehicle, visually inspected it, and then drove away, TOTALLY SATISFIED. Great job Hilton Head Honda Service Department! More

This is my 3rd car from you. Based on your performance today I will do number 4 when I’m ready. Your Service Dept is my Maintenance Shop . Good job Good people . Keep up the good Based on your performance today I will do number 4 when I’m ready. Your Service Dept is my Maintenance Shop . Good job Good people . Keep up the good work More

They will take care of you very professional helpful and friendly staff I will recommend this dealer. friendly staff I will recommend this dealer. More

Everyone at the dealership is professional. Having service provided on site was a comfortable experience! Having service provided on site was a comfortable experience! More

Service writer was good, promply greeted me. Service was complete in a timely manner,as promised. Service was complete in a timely manner,as promised. More

Went in for a car wash and tires were low on air turns out one tire had 5 nails the other tire 1 nail and a staple which they patched. So I ended up buying one new tire they said I needed to buy it. They out one tire had 5 nails the other tire 1 nail and a staple which they patched. So I ended up buying one new tire they said I needed to buy it. They worked on it right away waited in the waiting area staff was friendly and kind. More

Bought a used crv on monday,easy and friendly to deal wih,no pressure at all.needed transmission fluid,service got me a appointment on Saturday. Very pleased with the service department! wih,no pressure at all.needed transmission fluid,service got me a appointment on Saturday. Very pleased with the service department! More

would like to request some recognition from Honda at the corporate level for a service advisor at Hilton Head Honda in Oakatie, South Carolina. Her name is Sue Falisi. She is planning to retire next month a corporate level for a service advisor at Hilton Head Honda in Oakatie, South Carolina. Her name is Sue Falisi. She is planning to retire next month and is an outstanding representative for the Honda brand. Sue Falisi has assisted me for the last 5 years. I routinely have 3 Honda vehicles serviced through her. Her professionalism, honesty and integrity is second to none. If we are honest, we recognize that Honesty and integrity in a subjective business is really hard to find. Sue has always been brutally honest and been a guiding light in maintaining my vehicles. I drive over one hour, and pass 2 other Honda dealerships in order to bring my car to Sue Falisi, at Hilton Head Honda. She has been complimented many times by myself and others in local google surveys. It would be very fitting if Honda at the corporate level could recognize Sue for her outstanding performance. Honda could really use a person like her to set training standards for service advisors nationwide. It is extremely hard to find people in any profession these days that ACTUALLY KNOW WHAT THE xxxx THEY ARE DOING. It seems to be easier to "fake it until you make it" for a lot of people. Look, I am a 62 year old retired law enforcement executive. I know bull when I hear it when I interact with people. I also recognize genuine caring and expertise and consistency when I see it. It will be a great loss for Hilton Head Honda when Sue retires. It will be a great loss for Honda and for a great many customers like me as well. I live in Richmond Hill, Georgia and I drive past 2 Honda Dealerships in Savannah, Georgia in order to take my car to Sue. I also only take it when I know that she is going to be on duty. That is how much confidence and respect that I have for Sue. She never tries to nickel and dime her customers. I beg you to recognize Sue Falisi for her outstanding contributions to the Honda brand. I have never met a service advisor that can come close to her style, patience in explaining repair issues and relating to customers. My name is James Newman and I can be reached at 912-312-0642. Sue is retiring in September 2024. Please take the time to let her know how special she is and how much her contribution has meant before she retires. More