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Hilton Head BMW

Bluffton, SC

4.9
1,066 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 1,066 reviews

September 08, 2026

The place was great to buy a vehicle from. Tim was very helpful and quick with the process. I highly recommend. More

by hernandezjacob1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gleason
Sep 09, 2026 -

Hilton Head BMW responded

Hello, we're happy you found Tim to be so supportive during your experience here at Hilton Head BMW. If you have any further questions, please don't hesitate to reach out!

September 04, 2026

Every visit the service costs increase. Shocked at the cost of suggested fixes from my X3, with 80,000 miles. They estimate over $8,000 in repairs/maintenance on a car that feels to me to b More

by rlough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 09, 2026 -

Hilton Head BMW responded

Thank you for taking the time to share your feedback. We understand how frustrating it can be to receive an unexpected repair estimate, especially when the cost is higher than anticipated. At around 80,000 miles, a vehicle may require additional maintenance or repairs as components experience normal wear over time. Our goal is always to provide a thorough diagnosis and recommend the repairs needed to keep your BMW performing safely and reliably. We also strive to be transparent about our recommendations and associated costs so you can make the best decision for your vehicle. We appreciate your business and are sorry that your experience did not meet your expectations. We would welcome the opportunity to review the recommended repairs with you, answer any questions about the estimate, and discuss available options. Thank you for your feedback and for giving us the opportunity to improve.   Brad Woodcock Assistant Service Manager - Hilton Head BMW bwoodcock@Group1Auto.com

September 01, 2026

Great customer service and professionalism. We live in Savannah and I rather drive to the BMW Hilton Head to get the awesome service, thank you More

by lesliedunia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roderick
Sep 03, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2026

I recently purchased a new vehicle and had an outstanding experience from start to finish. Tim Gleason was knowledgeable, professional, and genuinely focused on making sure I found the right vehicle for my n More

by DGem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gleason
Sep 01, 2026 -

Hilton Head BMW responded

Hello, we're happy to hear you had such a positive experience with Tim! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 31, 2026

Tyler and the service team were responsive and helpful. Great timeline to get my X1 serviced and back on the road. More

by thelambs610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 01, 2026 -

Hilton Head BMW responded

Hello, we're happy to hear you had such a positive experience with Tyler and our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2026

Hilton Head BMW is a very nice dealership. The customer service care employees are very attentive and helpful. The waiting area is nice and clean. The snacks they offer while a customer waits More

by fields40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Sep 04, 2026 -

Hilton Head BMW responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2026

Service was easy to array. Communication through the whole process was excellent. Pricing was reasonable. More

by shadewalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pike
Sep 04, 2026 -

Hilton Head BMW responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2026

What a awesome buying experience, we have bought 15 new vehicles over the last 25 years and this was the best by far our client advisor Romi Kurt was the best we have ever experienced, no pushing, no press More

by msgtusmc22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romi Kurti
Aug 30, 2026 -

Hilton Head BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 26, 2026

Service department is professional, efficient and customer orientated. Have had my BMW's serviced there for about 10 years, never experience upsell or unneeded recommendations. Opposite has been true More

by tks610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Aug 30, 2026 -

Hilton Head BMW responded

Hi, thank you so much for your positive comments about Hilton Head BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 26, 2026

Working with Kobey Dodge was an absolute game-changer. She is a true no-nonsense professional who provided a completely hassle-free experience from start to finish. Thanks to Kobey's dedication, respondin More

by deald18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobey Dodge
Aug 30, 2026 -

Hilton Head BMW responded

Hello, we're happy you found Kobey to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!