Hilton Head BMW

This is the best car dealership I have ever dealt with and I am close to 65 years old. We have purchased 3 new cars in the past 13 months and one was purchased in 2002. I would (and have already) recom and I am close to 65 years old. We have purchased 3 new cars in the past 13 months and one was purchased in 2002. I would (and have already) recommend this dealership to friends and family. We have been consistently treated as if we were their most important customers. If for some reason a buyer is not interested in a BMW, I would still recommend Hilton Head BMW. More

I have purchased 4 BMW cars from this dealer and the last 2 from the salesman,Tim Lawrence who has been very product knowledgeable,friendly and helpful to me in finding the right car for my needs. He is very 2 from the salesman,Tim Lawrence who has been very product knowledgeable,friendly and helpful to me in finding the right car for my needs. He is very diligent in his sales approach without being pushy. He makes the sales experience a delightful one for his customers! The service at this location has been equally great! More

Bill and the staff at Hilton head BMW were exceptional. The whole process of buying a car at this dealership was very quick and painless. The service staff is also very helpful. I would definitely buy an The whole process of buying a car at this dealership was very quick and painless. The service staff is also very helpful. I would definitely buy another car from this dealership and refer family members. More

Have leased 2 cars and purchased 1 used from Tim and the team at HH BMW in the last 2+ years and can not say enough good about my experiences. Great people, fair pricing, great facility. Tim has been amazin team at HH BMW in the last 2+ years and can not say enough good about my experiences. Great people, fair pricing, great facility. Tim has been amazing and you will not be disappointed in nay part of your experience here. More

I have purchased two cars from Bill Riley and it was a great experience. He will be my sales person for all my future BMW needs. great experience. He will be my sales person for all my future BMW needs. More

I worked with Tim Lawrence. It was without a doubt the best vehicle buying experience I have ever had. It was like buying a car from a close friend. He was extremely knowledgeable about the BMW brand and best vehicle buying experience I have ever had. It was like buying a car from a close friend. He was extremely knowledgeable about the BMW brand and I feel I was given a fair price. The entire dealership is first class! I will recommend everyone I know to go there. More

I have previously posted a review regarding leaking hydraulic fluid leaks which the dealership said they repaired but did not, but charged me anyway. I have since taken the car back to Hilton Head BMW. hydraulic fluid leaks which the dealership said they repaired but did not, but charged me anyway. I have since taken the car back to Hilton Head BMW. They checked it out and now want an additional $3500 to fix the fluid leaks that they did not fix the first time. They have offered to reduce this amount by the original $460 I paid to fix the leaks the first time but I will still have invested some $3500 (with no guarantee that they can fix the car) in this 12 year old vehicle. As my original premise was that I would not put major money in this older car, I'm pretty much screwed. I now have 2 trips to this dealership, missed a day of work and of course have fluids all over my new home garage floor. I did receive a call from someone in customer service wanting to know how my experience was. After explaining how I was taken for $460 she hung up and haven't heard from her since. I've of course taken it in the shorts over my 66 years by many people, but this one is so "scammy" I have since sent a demand letter in preparation for magistrate court. Letters will follow to Better Business Bureau, Sun City residents, Angies and anyone else that I can find. Seniors should not be treated like this. More

I had a xenon headlight acting up. It was turning itself on and off and going bright and dim on its own. I already knew it could be one of three things causing it. Well, it turned out the bulb itself was b on and off and going bright and dim on its own. I already knew it could be one of three things causing it. Well, it turned out the bulb itself was bad. I had no appointment and this dealership got it in and fixed the same day along with doing an oil change. They did the job right the first time. I was very pleased. More