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Hilltop Nissan

East Hanover, NJ

4.8
169 Reviews

258 State Route 10

East Hanover, NJ

07936

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Showing 169 reviews

April 26, 2023

We had a great experience with Peter Surdi at Hilltop Nissan! Peter was very attentive to our needs but not pushy at all! I highly recommend using Peter to buy your next car! More

by cortneyf
Recommend Dealer
Yes
Employees Worked With
Peter Surdi, Leigh Deile-Hamilton, KELLY GRANO
Apr 27, 2023 -

Hilltop Nissan responded

Cortney, thanks so much for the positive review! You are truly a valued customer!

April 20, 2023

I always have such a pleasant experience at hilltop. This is my third car that I have leased from them. Pete Surdi is always a pleasure to work with and makes the process extremely easy and smooth More

by Aimeemessina93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Surdi, Dean Alagna, Leigh Deile-Hamilton, KELLY GRANO
Apr 20, 2023 -

Hilltop Nissan responded

Aimee, thank you so much for the positive review! You are truly a valued customer!

February 27, 2023

I have been dealing with Hilltop Nissan and Sebastian for about 6 years now. Whenever I go they are more than accommodating and always find exactly what I am looking for and what I can afford. Additionally w More

by mkandil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Vielee, Dean Alagna, Sebastian Armanetti
Mar 01, 2023 -

Hilltop Nissan responded

Thank you so much for sharing your positive experience, you are truly a valued customer!

February 21, 2023

Pete Surdi is great. He has assured me in the past and knows how exactly what I am after and he delivers More

by Larryr312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Surdi, Leigh Deile-Hamilton
Mar 01, 2023 -

Hilltop Nissan responded

Thank you so much for sharing your positive experience with Pete, and thank you for being a valued customer!

February 19, 2023

I had purchased a car from the sales person, Peter Surdi, as well as refer other customers to Pete leading to three additional sales. Pete is great to work with but unfortunately the dealership has changed More

by stevenbirn
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Surdi, Dean Alagna, Leigh Deile-Hamilton
Mar 01, 2023 -

Hilltop Nissan responded

Thank you for the feedback, Steven. We regret to read of your experience in the service department. Due to economy changes, this department had to implement certain changes. We have made every effort to make our oil changes affordable. We are happy to report that in a comparison of average pricing for a local oil change locally, Hilltop Nissan was the most reasonably priced option we found! We often send coupons as well. We hope that you will reconsider visiting our service department in the future!

February 04, 2023

Great service. Very timely and efficient. Sebastian is a pleasure to deal with. Helped me set up my Nissan connect after work hours! More

by Orit Sitzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Armanetti
January 28, 2023

Oh let me tell you about this dealership. So from the beginning. My younger sister went to check out a 2020 nissan versa that she had been researching for about a week or so. Did insurance q More

by Kmeadows321
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Not Listed
Mar 01, 2023 -

Hilltop Nissan responded

Keith, we regret to read your negative review. However, we will provide complete transparency regarding your recollection of the events.. Your sister was allowed the opportunity to make a payment arrangement, which was concluded recently. She expressed satisfaction with our dealership each time she came to make a payment. What you are referring to is simple miscommunication that took a matter of moments to resolve between the management. Additionally, we did not see you mention your role in the process. You were aggressive towards our staff and used extreme vulgarity towards our sales and management staff with a room of customers witnessing. Consumers, please disregard this false review.

Mar 10, 2023 -

Kmeadows321 responded

Lol so this response is hilarious. Don't be fooled. So let me set the actual record straight. For one, your simple "miscommunication" could've been resolved that very day instead of you saying" I can't do that" or that wasn't communicated to me". You literally sat there and said this over and over again instead of trying to resolve the issue at hand. We held up our part of the deal but you refused to hold up yours. Also what this team fails to tell you is that while yes i did curse, I NEVER EVER CURSED at any of their sales people nor were there any customers inside. Why, you ask? They were closing. No one was inside except my sister's salesperson and this finance manager. As soon as we headed out the door, you locked up with her salesperson. My sister, my dad and I witnessed that. 2. It took yall two days to even reach out to my sister to try and resolve the issue. There was no call. Not even an apology. Just an email asking her to call you. You ran us (especially her through alot). If you read my previous review, we went through half the process of signing and getting insurance for you to turn around and give us the same answer close to you closing. It seems we're not the only ones that are dissatisfied. You have multiple complaints up here and to be honest, after hearing you yell at your own sales team (yeah we heard that) maybe it's you that needs re-evaluate yourself. Thank you

January 24, 2023

Great car buying experience. From sales to the finance department we are completely satisfied. Highly recommend taking a look at what Hilltop Nissan has to offer. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Technician Larry, Bill Vielee, Dean Alagna, Sebastian Armanetti, Chris Park, Leigh Deile-Hamilton
Mar 01, 2023 -

Hilltop Nissan responded

Lisa, thank you so much for the positive review! We really appreciate it!

December 05, 2022

Everyone was incredible helpful! Especially the Sales person Pete Surdi! The experience was the best I have had in purchasing the many cars I have over the last 40 years. I was shown More

by schiavomark17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Alagna, Peter Surdi, Bill Vielee
October 17, 2022

The best place to go to buy a car Very professional Very nice people The best in the world More

by Jonypaco1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Armanetti