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Hillside Toyota - Service Center

Jamaica, NY

4.7
162 Reviews

162 Reviews of Hillside Toyota - Service Center

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September 15, 2021

Very helpful and knowledgeable. Amazing customer service. Always a pleasure to deal and work with More

by Ali.aqeela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latchman "VJ" Mathura
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

He was very helpful, polite answered all my questions. I would recommend all my friends to use this service. The staff are very helpful. More

by t
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Dass
September 10, 2021

Kevin, the advisor was so professional and accommodating! Thank you Kevin and team! I went to another location in the Bronx and they were so sexist and inappropriate! Hillside is the best! More

by jesslomart78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dass
September 09, 2021

Excellent customer service. Kevin was very friendly, helpful, and informative. I look forward to getting my car serviced here once again in the future. Thank you! More

by AlexisTerrero17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dass
September 03, 2021

Vj was good…explained everything that needed to know. I will definitely come back and see him.. good job bud I will see you again on the next service!! More

by yjl9016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latchman "VJ" Mathura
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

Vj took care of all my car needs excellent communication and awesome price will recommend an time of day great customer service skills will definitely return for all my car needs More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latchman "VJ" Mathura
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

I went to get my car inspected. I told Kevin Dass some of my concerns and he really listened and suggested a couple of things to check. The service was excellent and very customer friendly. When I drove my c More

by liben1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dass
Sep 02, 2021 -

Hillside Toyota responded

Wow, what an awesome review liben1205! Here at Hillside Toyota , we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you 😁

July 22, 2021

Always helpful and calm. Very knowledgeable also. My car was returned in the time it was promised. The car runs great after service and I am happy. More

by Rkamnow2018
Recommend Dealer
Yes
Employees Worked With
Latchman "VJ" Mathura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Hillside Toyota responded

Hi Rkamnow2018 , thank you for taking the time to provide Hillside Toyota with a great rating! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. All the best!

Aug 25, 2021 -

Rkamnow2018 responded

Not good. Poor!

July 09, 2021

Hillside Toyota and vey efficient in the service department. They schedule appointments and are on time. The staff members are also very nice and helpful. More

by Sabrina.ramsingh22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dass
Jul 12, 2021 -

Hillside Toyota responded

Thank you so much for the positive rating Sabrina.Ramsingh22 . We're happy that you're happy, and we're looking forward to your next visit to Hillside Toyota ! Please let us know if there is anything else we can do for you in the future - Jaclyn Bustillo, Customer Relations Manager, Jaclynb@titanmotorgroup.com

July 07, 2021

Awesome. Extremely helpful and very friendly thank you for your services. Went to get serviced and it was as easy simple and fast. Great service More

by Mrs.normahernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latchman "VJ" Mathura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Hillside Toyota responded

Thank you so much for your awesome review, Mrs.Normahernandez ! We will share this with the Hillside Toyota team to let them know to keep up the amazing work.😁 Please let us know if there is anything else we can do for you in the future - Jaclyn Bustillo, Customer Relations Manager, Jaclynb@titanmotorgroup.com

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