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Hillside Toyota - Service Center

Jamaica, NY

4.7
162 Reviews

162 Reviews of Hillside Toyota - Service Center

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January 22, 2019

GREAT DEALER SERVICE This dealer has been giving me great service since I bought my car from them in 2006. They check all the right things and I leave confident that my ca More

by flushingtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dussap
January 21, 2019

Vijay is the person to go too for all your service needs. Vijay came and help me when noone wasnt there..i would highly recommend him for all your service needs..he explain everything in details. So i know my More

by Syed tirmizi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latchman mathura
January 15, 2019

Vijay did what he had to do and help me out alot. Good guy Vijay ia one of the best asm there is. Keeo uo thw good work..i will see you next week for the brakes and other recommendation! More

by Karki1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay mathura
December 13, 2018

Good service and experience at this dealership Always a great experience when I come for service and customer service is great as well. They get you in in out quickly and are glad to answer any que More

by Chuckiemopar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Barratt, Travis Cobbs, Akin Dixon, James Dussap
December 13, 2018

Good service Good services for any service of the vehicles they are cooperative and finish jobs on time but it’s mechanical work so it’s takes little while. More

by Nirod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon, James Dussap
November 18, 2018

Service BJ and his team were very helpful on the phone during the time my car was in for service. Perfect team!!! I would recommend to others anytime. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
BJ and team
November 15, 2018

Good job Akin. Keep it up Keep it up Akin. Excellent job. No delay in attending to customers. Well organized. In time service. Work with respect. Excellent service given. Tha More

by Good
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
November 15, 2018

Quick and efficient service call. In and out within an hour Charles Barratt was informative, efficient, extremely polite and helped me a great deal this visit. I will return shortly to get more work done. Ove More

by AD930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Barratt
November 14, 2018

Unfair parts replacements James Dussap replaced my OEM Front highlander Rotors for a after Market. Travis Cobbs unnecessary More

by Fayo85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Barratt, Travis Cobbs, Akin Dixon, James Dussap
Nov 14, 2018 -

Hillside Toyota responded

Hello, I am sorry you felt this way about your experience here. Due to the high volume of vehicles entering our service department on certain days, we unfortunately cannot fit all cars in the garage. We do try our hardest to accommodate all customers efficiently. Again, I apologize you were not satisfied with your experience here and I am happy to discuss with you further to see how we can resolve the issue. Please feel free to contact me at anytime. Thank you! - Lauren DiNovi, Manager, LaurenD@titanmotorgroup.com

November 14, 2018

Was fast and good Fast and good service It was a first time me going to that dealership and I left very happy and of course I’ll be going back More

by Roman I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs