Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
162 Reviews of Hillside Toyota - Service Center
Sort by
June 18, 2019
Service and knowledge Very professional ,friendly and courteous. My latest appointment was a result of a drainage problem where by water was accumulating in the front pa Very professional ,friendly and courteous. My latest appointment was a result of a drainage problem where by water was accumulating in the front passenger floor. Mr. Dixon instructed one of the technicians on resolving this issue. I have been driving TOYOTA automobiles since 1983 and never experienced such an issue. I literally had water accumulating in that front seat area. Thank you so much Mr. Dixon. More
by Liz J.
Employees Worked With
Akin Dixon
May 16, 2019
Service tech need a little help.over inflated tires set offtire light. charged forwasher fluid and not filled service charge for credit card is crazy. tech need a little help.over inflated tires set offtire light. charged forwasher fluid and not filled service charge for credit card is crazy. More
by Overcharged
Employees Worked With
Charles Barratt, Akin Dixon
April 03, 2019
Service Department My experience at Hillside Toyota was great, Super awesome guys in the Service Department, Akin, James, Charles and Travis, They helped me right away a My experience at Hillside Toyota was great, Super awesome guys in the Service Department, Akin, James, Charles and Travis, They helped me right away and my wait wasn’t long 👍🏽 More
by Meisha
Employees Worked With
Charles Barratt, Travis Cobbs, Akin Dixon, James Dussap
March 11, 2019
Great job The service guy was very friendly he took my Rav4 in for service and assure me that my wait time will be over before I even ask!!! It was a great expe The service guy was very friendly he took my Rav4 in for service and assure me that my wait time will be over before I even ask!!! It was a great experience . Thanks for the coffee. More
by Toyota visitor
Employees Worked With
James Dussap, Mohammed Bamba, Mohamed Bamba, James Dussap
February 19, 2019
Excellent Experience & Highly Reccomended ! I came in to get my car serviced and the service was great! All the staff was friendly and didnt hesitate to answer any questions I had. It was quick, I came in to get my car serviced and the service was great! All the staff was friendly and didnt hesitate to answer any questions I had. It was quick, easy, and efficient. I was assisted by Latchman Mathura and his customer services skills exceeded my expectations. He was knowledgeable and friendly, everything you’d want in an employee. I would definitely recommend this establishment and I’m coming back here for all future services. More
by Tricellak
Employees Worked With
Latchman Mathura
February 13, 2019
They would charge money for Toyota protection but you have t I have Toyota protection plan and I am paying for every month but when I went to #hillsidetoyota service center, I was told that I have to pay $300 on I have Toyota protection plan and I am paying for every month but when I went to #hillsidetoyota service center, I was told that I have to pay $300 only for finding problem. Even they didn’t check my car. If I car engine brack down What I’m going to do. why I’m paying for that. Now I am frustrated. Please avoid being cheated. They have terrible service center. They would not help you. More
by Sahaksipu
Employees Worked With
James Dussap
February 07, 2019
They are friendly and helpful They nice people and friendly. The waiting area excellent. With TV to entertain us. Very confortable couch and I like having free coffee and reading m They nice people and friendly. The waiting area excellent. With TV to entertain us. Very confortable couch and I like having free coffee and reading mayerials. More
by Emylene
January 31, 2019
Wonderful Customer Service in Service Department After having to have my car boosted twice last week to get it to start, I brought it in after work to get a new battery. I was tired after a long day, After having to have my car boosted twice last week to get it to start, I brought it in after work to get a new battery. I was tired after a long day, and had planned to leave my car there for the next day or so because it was late. I spoke with Akin Dixon in the service department, who greeted me with a big smile. He said there would be no problem to take care of my car immediately. In less than an hour, I had a new battery and a working car. Akin was incredibly kind and helpful during this visit, and also in the past. He makes taking my car in to be serviced a pleasant experience. Thank you! More
by brendagates
Employees Worked With
Akin Dixon
January 29, 2019
Oil change Was a good experience when I get there the attention was excellent good coffee and the dealer has good location I will be there again Was a good experience when I get there the attention was excellent good coffee and the dealer has good location I will be there again More
by Chacaron
Employees Worked With
Travis Cobbs
January 24, 2019
Coplaint Hi Romana I have 2018 camry tlc car. I m come Hillside Toyota for service . Last my service mile 21146.when my car service light open i call servic Hi Romana I have 2018 camry tlc car. I m come Hillside Toyota for service . Last my service mile 21146.when my car service light open i call service .she give appt. after 1 week. My car come 27000 mile after 1 week.service worker say we dont make Toyota care .you need give money.beacause pass 800 mile. I say i now i wait 1 week for service appt. Your employee shouting loudly say give your money or go from here. From Hillside ToyotaI'll tell everyone about this bad behavior. Your service empmloyee very bad and not helpy. More
by Volkan
Employees Worked With
Charles Barratt, Travis Cobbs, Akin Dixon, James Dussap
