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Hillside Toyota - Service Center

Jamaica, NY

4.7
166 Reviews

166 Reviews of Hillside Toyota - Service Center

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August 27, 2021

I went to get my car inspected. I told Kevin Dass some of my concerns and he really listened and suggested a couple of things to check. The service was excellent and very customer friendly. When I drove my c More

by liben1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dass
Sep 02, 2021 -

Hillside Toyota responded

Wow, what an awesome review liben1205! Here at Hillside Toyota , we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you 😁

July 22, 2021

Always helpful and calm. Very knowledgeable also. My car was returned in the time it was promised. The car runs great after service and I am happy. More

by Rkamnow2018
Recommend Dealer
Yes
Employees Worked With
Latchman "VJ" Mathura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Hillside Toyota responded

Hi Rkamnow2018 , thank you for taking the time to provide Hillside Toyota with a great rating! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. All the best!

Aug 25, 2021 -

Rkamnow2018 responded

Not good. Poor!

July 09, 2021

Hillside Toyota and vey efficient in the service department. They schedule appointments and are on time. The staff members are also very nice and helpful. More

by Sabrina.ramsingh22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dass
Jul 12, 2021 -

Hillside Toyota responded

Thank you so much for the positive rating Sabrina.Ramsingh22 . We're happy that you're happy, and we're looking forward to your next visit to Hillside Toyota ! Please let us know if there is anything else we can do for you in the future - Jaclyn Bustillo, Customer Relations Manager, Jaclynb@titanmotorgroup.com

July 07, 2021

Awesome. Extremely helpful and very friendly thank you for your services. Went to get serviced and it was as easy simple and fast. Great service More

by Mrs.normahernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latchman "VJ" Mathura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Hillside Toyota responded

Thank you so much for your awesome review, Mrs.Normahernandez ! We will share this with the Hillside Toyota team to let them know to keep up the amazing work.😁 Please let us know if there is anything else we can do for you in the future - Jaclyn Bustillo, Customer Relations Manager, Jaclynb@titanmotorgroup.com

July 07, 2021

Kevin is very helpful! He answered all my questions and concerns! He explained what my car will soon need and that I should considered doing it sooner than later. More

by Angela Santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dass
Jul 08, 2021 -

Hillside Toyota responded

Seeing that you had an exceptional experience is the best thing we could hope for Angela Santos ! Your review means a lot to us. Thank you for choosing Hillside Toyota . We look forward to serving you for many years to come! Please let us know if there is anything else we can do for you in the future - Jaclyn Bustillo, Customer Relations Manager, Jaclynb@titanmotorgroup.com

July 06, 2021

The man was personable respectful knowledgeable and accomplished what needed to be done in a timely fashion. It was as easy as a service appointment should be. More

by pojsunset
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Dass
Jul 08, 2021 -

Hillside Toyota responded

Thank you so much for the positive rating Pojsunset. We're happy that you're happy, and we're looking forward to your next visit to Hillside Toyota! Please let us know if there is anything else we can do for you in the future - Jaclyn Bustillo, Customer Relations Manager, Jaclynb@titanmotorgroup.com

July 06, 2021

Very Satisfaction, VJ very nice to me and kind he accomodate foo, he is the person like his client happy and he knows how to take care his client. More

by janmichaelapostol28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latchman "VJ" Mathura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Hillside Toyota responded

Janmichaelapostol28 , we appreciate you sharing your experience in our Service and Tire center. It is validating to our team knowing we are providing this level of service and care to you, our client, as it is our daily goal. Thank you for your business from your friends at  Hillside Toyota! Please let us know if there is anything else we can do for you in the future - Jaclyn Bustillo, Customer Relations Manager, Jaclynb@titanmotorgroup.com

July 02, 2021

Nice quick service, courteous. Sevice appiontment made with great service. They performed service ahead of schedule VJ was excellent. Would come back in the future. More

by ecadkatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latchman "VJ" Mathura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Hillside Toyota responded

Ecadkatz, we couldn’t be happier that the Hillside Toyota staff provided you with a great car-servicing experience. Please come back to visit anytime! Jaclyn Bustillo, Customer Relations Manager, Jaclynb@titanmotorgroup.com

July 01, 2021

Always very prompt and helpful. Seamless experience. Pretty much it just typing more words to hit the word limit. and I still have five more words. More

by william
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latchman "VJ" Mathura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Hillside Toyota responded

Thank you for the kind words William ! We’re so happy your visit at Hillside Toyota went so smoothly. Would you mind sharing with your friends who are due for servicing too? We’d love to continue providing great service to awesome customers like you. Thanks again! Please let us know if there is anything else we can do for you in the future - Jaclyn Bustillo, Customer Relations Manager, Jaclynb@titanmotorgroup.com

June 29, 2021

The service was very efficient. Firstly there was a prompt reminder that your appointment was coming up soon then when you get there everything we More

by Dianne401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latchman "VJ" Mathura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Hillside Toyota responded

Wow Dianne401 ! It sounds like you had a good time with us at Hillside Toyota . Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences and we are incredibly happy we were able to meet your expectations! Please let us know if there is anything else we can do for you in the future - Jaclyn Bustillo, Customer Relations Manager, Jaclynb@titanmotorgroup.com

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