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162 Reviews of Hillside Toyota - Service Center
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July 07, 2021
Kevin is very helpful! He answered all my questions and concerns! He explained what my car will soon need and that I should considered doing it sooner than later. concerns! He explained what my car will soon need and that I should considered doing it sooner than later. More
by Angela Santos
Employees Worked With
Kevin Dass
July 06, 2021
Very Satisfaction, VJ very nice to me and kind he accomodate foo, he is the person like his client happy and he knows how to take care his client. accomodate foo, he is the person like his client happy and he knows how to take care his client. More
by janmichaelapostol28
Employees Worked With
July 06, 2021
The man was personable respectful knowledgeable and accomplished what needed to be done in a timely fashion. It was as easy as a service appointment should be. accomplished what needed to be done in a timely fashion. It was as easy as a service appointment should be. More
by pojsunset
Employees Worked With
Kevin Dass
July 02, 2021
Nice quick service, courteous. Sevice appiontment made with great service. They performed service ahead of schedule VJ was excellent. Would come back in the future. with great service. They performed service ahead of schedule VJ was excellent. Would come back in the future. More
by ecadkatz
Employees Worked With
July 01, 2021
Always very prompt and helpful. Seamless experience. Pretty much it just typing more words to hit the word limit. and I still have five more words. Pretty much it just typing more words to hit the word limit. and I still have five more words. More
by william
Employees Worked With
June 29, 2021
The service was very efficient. Firstly there was a prompt reminder that your appointment was coming up soon then when you get there everything we prompt reminder that your appointment was coming up soon then when you get there everything we More
by Dianne401
Employees Worked With
June 29, 2021
Very helpful, outgoing service, extremely efficient and fast as well. It was a very friendly service area, made sure I knew what was going on. fast as well. It was a very friendly service area, made sure I knew what was going on. More
by Mohammed
Employees Worked With
June 29, 2021
We took our car here for years for routine maintenance and service but we'll never return after our most recent experience. The long and short of the story is that we were having a maintenance problem wit and service but we'll never return after our most recent experience. The long and short of the story is that we were having a maintenance problem with the vehicle, took it to Hillside and were charged $300 for an incorrect and sloppy diagnosis. The diagnosis made no sense to me and I consulted with other mechanics who concurred that Hillside must have made a mistake or simply not done a thorough job. Hillside wanted to charge $3000 for the repair. Even if their diagnosis was correct (and it wasn't), I received a quote for the same repair from another Toyota Dealership for literally one third of the price. I ended up driving two hours to take the car to the Toyota Dealership where we originally bought the vehicle. They provided the correct diagnosis, charged only $150 for the diagnostic fee and provided an estimate that was less than one half of what Hillside wanted to charge. I have no doubt that Hillside would have charged us $3k to fix a part that did not need to be fixed and then would have charged an additional $3k to fix the part that actually needed to be repaired! In addition to this terribly incompetent service, Hillside's technicians also created new problems with the vehicle that didn't exist before we took it to their shop. My emails and calls to Ravi (manager of the service departmen)t went unanswered. All of this to say, avoid this place at any cost, or it will very likely cost you. I'm not sure if they've always been this terrible or if the pandemic has turned them into scammers. Either way, their current business practices are corrupt and fraudulent. More
by sociologik
Employees Worked With
June 28, 2021
VJ is very personable and upfront, always listening to my concerns and gave me honest advice without judgement. concerns and gave me honest advice without judgement. More
by ltgoff
Employees Worked With
