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Hillside Toyota

Jamaica, NY

Overview
Employees
Reviews
Vehicles
4.8
889 Reviews
We are not your typical dealership in Jamaica, Queens, or in New York City for that matter. At Hillside Toyota, we have a climate controlled facility which gives us the largest indoor display of Toyota for miles in any direction. If you need a Toyota, then we are the name you can trust. We have all the models that you want to drive including Rav4, Camry, Corolla, Sienna, and any other Toyota model you can think of. If you need something Toyota, then you need Hillside Toyota. We are a dealership with integrity. We will always greet you with a friendly smile and honest customer service. From our location in Jamaica, Queens, we serve all of Queens, Brooklyn, Bronx, Staten Island, Manhattan and Long Island. If you are looking for a quality used selection, then you will not be disappointed by what we have to offer. Every one of our used vehicles is just like new, has a clean title, and comes with a CarFax vehicle history report. In addition to all this, we have a comprehensive service department that can provide all the maintenance and repairs your Toyota may need. Come to Hillside Toyota, your Toyota dealership in Queens.
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139-65 Queens Blvd

Jamaica, NY

11435

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Showing 889 reviews

September 21, 2024

Mike was great! Really helpful during the whole process of buying our car! Would highly recommend him to friends and family! More

by chec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rankin Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Hillside Toyota responded

Thank you for sharing your experience! We're so glad to hear that Mike was a great help throughout your car-buying process. His dedication to making things smooth and easy truly reflects our commitment to customer satisfaction. We appreciate your high recommendation and look forward to welcoming your friends and family in the future!

September 18, 2024

I made an appointment to see an sub when i arrived to the dealer there was a sign in sheet. After 30 minutes no one came. When finally someone noticed my presence at the door… he suggested that it is time to More

by 2024 RAV4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mae Acosta
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Hillside Toyota responded

We're sorry to hear about your negative experience with us. We want to further investigate this matter. Please reach out to our Manager at jaclynb@titanmotorgroup.com to discuss this issue and come up with a resolution. Thank you for bringing this to our attention!

September 15, 2024

Very kind and thoughtful experience. I would definitely recommend other people to come and get they’re car fixed or maintained. More

by brandonvelez213
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
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Sep 16, 2024 -

Hillside Toyota responded

Thank you for your kind words! We're so glad to hear that you had a thoughtful experience with us. Your recommendation means a lot, and we're happy to know you'd encourage others to trust us with their car maintenance and repairs. We're always here to help and look forward to serving you again!

September 14, 2024

The Hillside Toyota is excellent. It have good service and the technicians are very knowledgeable about their work. More

by Dionisio Espinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Hillside Toyota responded

Hi Dionisio! Thank you for your wonderful feedback. We are happy to hear that you are satisfied with our services and knowledgeable technicians. If there's anything we could help you with, we are always here to help! We look forward to assisting you again in the future!

September 09, 2024

I set up my service with Hillside ever since I got my new car , they just opened this service spot a few months ago and it’s been great , local and the staff is nice and professional no problems setting up a More

by 30anacastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Hillside Toyota responded

Thank you for your loyalty and for choosing Hillside for your service needs! We're thrilled to hear that our new service center has been a convenient and positive experience for you. It's great to know that our team has been nice, professional, and made scheduling appointments easy and fast. We truly appreciate your support and look forward to continuing to provide you with excellent service!

September 06, 2024

It’s very hard to me to say how good is my feeling in English. But thank you very much! More

by tiffanyzhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Hillside Toyota responded

Thank you so much for your kind words! We're truly happy to know that you had a great experience with us. Your appreciation means a lot, and we're always here if you need anything in the future. Thanks again!

August 31, 2024

I text initially thought that was a bot. Then she call me back and confirm my appointment right away. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Hillside Toyota responded

Thank you for sharing your experience! We understand how it might have felt like a bot at first, but we're glad our team could quickly follow up with a personal touch and confirm your appointment. We’re committed to providing prompt and genuine service, and it’s great to hear we met your expectations. If you need anything else, feel free to reach out!

August 29, 2024

Hillside Toyota is an excellent Service Dealer that employs professional personnel similar to The Receptionist Mr. Marvin Bowman who provided me with outstanding customer service when I got my Toyota More

by alleyneata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Chandler
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Aug 29, 2024 -

Hillside Toyota responded

Thank you for your kind words and for choosing Hillside Toyota for your service needs! We're delighted to hear that Mr. Marvin Bowman provided you with outstanding customer service during your recent visit. It’s great to know that our professional team met your expectations. We appreciate your feedback and look forward to serving you and your Toyota Camry again in the future!

August 29, 2024

Mr Chandler was polite and respectful. He explained what was going to happen and showed me the waiting room was. When completed he explained everything to me More

by mpguttman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Hillside Toyota responded

Thank you for sharing your experience! We're glad to hear that Mr. Chandler provided you with polite and respectful service, and that he kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!

August 22, 2024

Neechi (sorry if I spelled wrong) was welcoming, lighthearted and descriptive about the information I needed to know. Was not pushy and understood the high cost of the repair I may need to do. Gave More

by SilverCamry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latchman "VJ" Mathura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dass, Siara Martinez, Anil Kissoon, Emily Gonzalez
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Aug 22, 2024 -

Hillside Toyota responded

Thank you for your positive feedback! We're glad to hear that Nishi (I believe this is the correct spelling) provided such a welcoming and helpful experience. We strive to offer clear information without being pushy, especially when it comes to potentially costly repairs. We appreciate your understanding about the slight delay with valet pickup and are pleased you enjoyed our facility. Your satisfaction is important to us, and we're happy we could assist you effectively.

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