Hillside Honda - Service Center

Very expensive. Contradicting information between sales people. Charged me 2x for 2 diagnosis. I should have been told you we’re going to diagnosis 2x. ($303). In the end I didn’t need one of the services people. Charged me 2x for 2 diagnosis. I should have been told you we’re going to diagnosis 2x. ($303). In the end I didn’t need one of the services they were recommending. I was told that since the signal light was not on on the dashboard I didn’t need it. This was told after I questioned the bill. More

overall good experience except the wait time. which was way too much in my view. I got the car finally!! Jc, Edhler and mr Ali were all great but they could've speed up the process. thanks for good custome way too much in my view. I got the car finally!! Jc, Edhler and mr Ali were all great but they could've speed up the process. thanks for good customer service. More

It was almost impossible to get an appointment. One person, Mike, was knowledgeable. The other people I spoke to on the phone were rude and didn’t know what they were talking about. Getting in touch wi person, Mike, was knowledgeable. The other people I spoke to on the phone were rude and didn’t know what they were talking about. Getting in touch with the dealership for an update on my car was very difficult as they kept leaving me on hold and then hanging up. More

It was a very bad experience for me.that girl lying to much and add more you didn’t ask for it to make to much and add more you didn’t ask for it to make to More

My follow up appt for the recalled services went well. All work was completed to my satisfaction. Passenger sliding door issue has been resolved. Thank you Honda Dealer! All work was completed to my satisfaction. Passenger sliding door issue has been resolved. Thank you Honda Dealer! More

You need to have responsible service advisor. I tried to reach out six to seven times via phone and twice send email but no response. reach out six to seven times via phone and twice send email but no response. More

Advisor Mike Dookharan is nice and friendly. I just Advisor Mike Dookharan is nice and friendly. I just wish the transmission old did not leak so I do not have to take a day off for repairs. My 201 Advisor Mike Dookharan is nice and friendly. I just wish the transmission old did not leak so I do not have to take a day off for repairs. My 2019 CRV only has 650 miles and this issue should never happen. I hope the leaking was fixed in a few months it will tell. The phone is very busy and put on hold when pickup. The representatives are in a rush but they are nice and reasonable. More

Good service, but need a service that would allow customers to user a borrower while their car is being serviced. Not ever my customers lives close. Thank you! customers to user a borrower while their car is being serviced. Not ever my customers lives close. Thank you! More

After 3 visits they were not able to locate and fix a problem i have with my new car. I’ll have to try a different honda service location. problem i have with my new car. I’ll have to try a different honda service location. More

Waiting time too long. Especially when appointment is given. Honestly I think it should be 30 minutes to 45 minutes not over an hour when someone is just doing an oil change. given. Honestly I think it should be 30 minutes to 45 minutes not over an hour when someone is just doing an oil change. More