Hillside Honda - Service Center

great service, the only problem is that they did not put a reminder sticker in my windshield for my 3000 mile oil change with mileage and date. a reminder sticker in my windshield for my 3000 mile oil change with mileage and date. More

Recall to my vehicle was done for driver airbag replacement during 2016. The airbag light came on and never went away. Spoke to Honda and service dept. there was no record in their system saying th replacement during 2016. The airbag light came on and never went away. Spoke to Honda and service dept. there was no record in their system saying they did it. But I have a sticker the day it was done. I complain and they did not fix the issue. More

Fast service, but completely ignored or missed an obvious check engine light when performing a check up during an airbag recall. Did not have much interest in discussing it with me. check engine light when performing a check up during an airbag recall. Did not have much interest in discussing it with me. More

The people are very nice professionalism they got me the help i need it real fast the waiting room had espresso machine soda and snacks vending machines ,good cleanness help i need it real fast the waiting room had espresso machine soda and snacks vending machines ,good cleanness More

I got great service from this dealer and salesman. I am really happy with their service. I am thankful to Nur Ali as fiance and Ahmed in sales really happy with their service. I am thankful to Nur Ali as fiance and Ahmed in sales More

I brought my truck for a oil change and a recall, everybody in the service department was friendly and helpful, so far so good. Thanks guys ! everybody in the service department was friendly and helpful, so far so good. Thanks guys ! More

Service person is a nice man. But Very bad experience. I received a violation ticket during my car still in the service. I called back that I want to speak to the manager. They just give an email address, I received a violation ticket during my car still in the service. I called back that I want to speak to the manager. They just give an email address, I sent out the email but no one replied me. I dropped my car on 11/2/2020. They told me they don’t have the part, They told me they have to order it for me. Almost 3 weeks now. I am still waiting for it. What a terrible experience! More

Appointment was on time and service wait wasn’t too bad. Service intakers and mechanics were friendly and approachable. Refreshments were available for customers. Would come again. Service intakers and mechanics were friendly and approachable. Refreshments were available for customers. Would come again. More

Excellent service as always. My entire family has purchased cars from Hillside Honda, 3 generations; my grandfather, father, myself, and younger brother. We are all pleased. purchased cars from Hillside Honda, 3 generations; my grandfather, father, myself, and younger brother. We are all pleased. More

I brought my 2020 Odyssey in to replace the recalled parts. Everyone was extremely nice and pleasant to deal with. There were, however, a few areas for improvement. First, I scheduled my service appo parts. Everyone was extremely nice and pleasant to deal with. There were, however, a few areas for improvement. First, I scheduled my service appointment over a month before the date and, when I arrived, was told that the new rear view camera piece still had to be ordered, and that I would have to bring my car back again. I'm not sure why this wasn't ordered before my appointment, so that it could be replaced along with the other parts and I wouldn't have to schedule an additional repair and leave my car Honda again at a later date. Even more frustrating, I dropped my car off at 9am. Around 3PM, I received a call that the repairs could not be completed because the repair men did not know how to remove the 2 car seats from the car and, even more surprising, that they didn't know how to remove the middle seat in the second row (this can be done without taking the car seats out). I'm wondering how no one at the service station or in the Honda showroom knew how to remove the middle seat of the car if these cars are shown and serviced daily? I was then asked to come remove the seat, which I was unable to do because I was at work. I arrived after 5PM to remove the middle seat a to allow access to the doors. This is basic functionality for the minivan and one of the main reasons I chose this car. I had to leave my car overnight and then Uber to pick it up the following day. I was not anticipating to pay for 4 Uber rides to get my car serviced- from Honda to work, from work back to Honda, from Honda ome, and then from home back to Honda the following day. This is extremely frustrating and avoidable, and I hope that things will run more smoothly when I come back to replace the rear view camera. More