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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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January 04, 2021

Excellent! Very helpful! Would definitely go back to Ashley next time i get another car! She was very helpful and assured me that everything was okay More

by KENDRA.LOVAGLIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Verdun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Hillside Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Hillside Honda Team

December 31, 2020

Making an appointment was very easy and fast. Once I arrived to drop off my vehicle, the process was very fast, friendly and efficient. I would recommend this service center. More

by jgrul1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Dec 31, 2020 -

Hillside Honda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Hillside Honda Team

December 31, 2020

I made an appt in order to service my car I dropped off at 7:15am and took 29 hrs to do oil and filter change. The service department didn’t provide a rental vehicle and caused lots of inconveniences. More

by HillsideHonda
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Dec 31, 2020 -

Hillside Honda responded

Thank you for your feedback. Here at Hillside Honda, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Hillside Honda Team

Jan 05, 2021 -

HillsideHonda responded

Who should I get in contact? Please provide the name, title and direct phone number or Email Thank you

December 31, 2020

The entire experience was excellent. The service advisor Mike Macoon was attentive to our needs and reassuring. Our car was returned on time as promised. Plus your covid precautions were appreciated. As wel More

by HAROLD.CROOKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Macoon
Dec 31, 2020 -

Hillside Honda responded

Thanks for your outstanding review, Harold! We're very happy to hear that Mike was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Hillside Honda Team

December 30, 2020

Car was ready timely. My coupon was accepted. Recommendations were made for my next visit. Overall a very good visit to Hillside Honda. Thank you More

by ZANONITOMMY
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Hillside Honda responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Hillside Honda Team

December 30, 2020

Ms Ashley was a wonderful person to work with. She was patient and show me everything I needed to know about my crv ex l. I give Ashley 10 for her excellency. More

by LUESKI7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 31, 2020 -

Hillside Honda responded

Hi, and thanks for the great feedback! We're very happy that Ashley was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Hillside Honda Team

December 29, 2020

I don’t I don’t have 25 or but my service was excellent and it was exceptional with everything that happened yesterday with the appointment and I thankful for the people of them that’s tand I wish them the More

by JOSEPHWHITE140
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Hillside Honda responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Hillside Honda Team

December 29, 2020

My son and I visited Honda Hillside to see some car, mini Van, his conduct was excellent, and being an extra ordinary salesman he ensured we buy Honda Odyssey from the same show room and do not go to some ot More

by SYEDQAMBAR8345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MD Hassan Salesman
Dec 29, 2020 -

Hillside Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Hillside Honda Team

December 24, 2020

Called me to let me know my car was done and let me know the problems.the problem was fixed and I was on my way home. More

by ABLACKWOOD831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Wadsworth
Dec 29, 2020 -

Hillside Honda responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Hillside Honda Team

December 24, 2020

My steering wheel still no good I need more services I don’t know what to write maybe next time I will get better service . More

by JOENGHENHOK
Recommend Dealer
No
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Hillside Honda responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, The Hillside Honda Team

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