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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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January 20, 2021

Amazingly professional I would definitely send my friends and family to this dealership. My disagree was so happy to get a new car. Great experience More

by JWALK229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Jan 21, 2021 -

Hillside Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, The Hillside Honda Team

January 18, 2021

The customer service is excellent. They contacted me in time and schedule the date which is convenient for me, I really appreciate it and definitely come again in the future. More

by LI QIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Jan 19, 2021 -

Hillside Honda responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Hillside Honda Team

January 16, 2021

I am very pleased with the service I received on Thursday January 7th. Mr Peterson was very helpful and answer all of my questions. Thank You More

by ZAMPTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Hillside Honda responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Hillside Honda Team

January 16, 2021

Easy to schedule. Disappointed that I couldn't wait due to Covid-19. Service is done really well. Only regret that I had to leave the car overnight. I hope during pandemic, you can give us a bit of break i More

by PATANJALI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 19, 2021 -

Hillside Honda responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, The Hillside Honda Team

January 15, 2021

The dealer ship was excellent. It was quick getting an appointment. Once I came in with the car. There wasn’t a long wait. Everyone was pleasant. More

by janetoo82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Hillside Honda responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Hillside Honda Team

January 14, 2021

I know I have an older car but I came in my odometer light was on left it was off and all I was was told was they have nothing to do with that come back in the morning and speak with someone not satisfi More

by CBLADES2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Jan 19, 2021 -

Hillside Honda responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Sincerely, The Hillside Honda Team

January 13, 2021

Pure synthetic oil recommended for 2019 Accord 2.0,but this shop put in a synthetic blend. Not sure why a Honda service shop would use non- recommended oil on their own vehicles, but they guaranteed I won More

by sooklald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Jan 13, 2021 -

Hillside Honda responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Sincerely, The Hillside Honda Team

Jan 13, 2021 -

sooklald responded

I've replied back with the same info to your internal folks at Hillside Honda who followed up with me via email after my visit.

January 13, 2021

Mike D. was extremely helpful scheduling my work and providing pricing. He contributes to why I believe hillside is the best in service and customer service. More

by CARREIRAS31
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike D.
Jan 13, 2021 -

Hillside Honda responded

Thank you for your great review, Carrie! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Hillside Honda Team

January 11, 2021

I was very pleased with the service. I called the office that morning and spoke to Mike Dookharan concerning an issue with my car and was told to bring it on in. I was in and out in no time. Problem solved. More

by RISHIMJAGDEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dookharan
Jan 13, 2021 -

Hillside Honda responded

We loved reading this review! Happy customers are our aim, and it appears Mike really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. Sincerely, The Hillside Honda Team

January 11, 2021

HiThe service was excellent, very prompt. Was told it Hi The service was excellent, very prompt. Was told it will take about an hour, but I was in and out in 40 minutes. My service provider, Henry was More

by SMALIK1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Hillside Honda responded

Thank you for taking the time to write this review. We are pleased to hear that Henry was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Sincerely, The Hillside Honda Team

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