Hillside Honda - Service Center

everytime i come there always get the same tratment and respect no matter whos the adv. the are very professional and take time for their customer. my family bought cars from hillside hond respect no matter whos the adv. the are very professional and take time for their customer. my family bought cars from hillside honda and they are extremely in love with the service dept. keep it up............ we love you hillside honda More

I bought two veh from hillside honda and the main reason is because of their service dept my veh was making a noise took it in the service adv joel was professional the way he handle my situation, explanati is because of their service dept my veh was making a noise took it in the service adv joel was professional the way he handle my situation, explanation of everything was great and got my veh at the time expected. More

hillside honda service the best of the best! they have express service you can go get an oil change have a coffee read th news paper while your car is beeen worked on, not only that but you have time to g express service you can go get an oil change have a coffee read th news paper while your car is beeen worked on, not only that but you have time to go to work on time. people there treat you with respect, henry helped me out to the fullest!! thanks hillside honda!!!! More

I gave the above "great" service review based on the efficient and friendly treatment I received. I was engaged in conversation with Joel during my wait and the time flew by quickly. He was extremely a efficient and friendly treatment I received. I was engaged in conversation with Joel during my wait and the time flew by quickly. He was extremely accommodating and I asked for his card so that I can request him as my service manager for my next service appointment. More

My main reason for the visit to the service center at Hillside Honda was for my first scheduled maintenance, which was just for an oil change. I am so satisfied with the quickness and customer friendly e Hillside Honda was for my first scheduled maintenance, which was just for an oil change. I am so satisfied with the quickness and customer friendly experience with my service rep. Joseph Patanio. He explained what I needed for this visit as well as the next time I needed to bring my car in. The prices as I saw was a bit high, but that's what you would expect since it is a main Honda dealership. More

I brought my car in for routine maintenance and to get a recall problem taken care of. I also had a problem with my vents whenever I turned on my A/C or heat. Vinnie gave me several service options that w recall problem taken care of. I also had a problem with my vents whenever I turned on my A/C or heat. Vinnie gave me several service options that would look at this problem, but at the most reasonable cost. As promised,he called to let me know what was found and the corresponding cost. When I arrived to pick up the car, Vinnie again explained everything that was found and a possible problem I may encounter in the near future (worn brakes). He was very professional and a pleasure to work with. In fact, this is the type of service/quality I have always encountered with this dealership. I will not go anywhere else when I need service on my Honda. More

I have been going to Hillside Honda for service since 2007. I go to their service department because of their employees in this department. You are greeted by Alex as you drive up service entrance, che 2007. I go to their service department because of their employees in this department. You are greeted by Alex as you drive up service entrance, checks your car in and within minutes you are greeted by one of their service reps. I have had a pleasure being helped in the past by Joel, Henry, Lisa and on recent appointments Joseph. With a hello with a smile and handshake you know you are in good hands. Joseph explains everything about your car and answers all of your questions as if you are the only customer there. You know what the cost of the servicing is before you begin so there are no surprises. He makes sure your car in taken care of and the proper service is given. Both my 2007 and 2009 Pilots are maintained and taken care of by the superb mechanics at Hillside. As I told the Hillside rep who called me to see how my service appointment was - if you ever let go any of the excellent and wonderful employees in your service dept (and that includes your parts dept as well) I will be forced to find another Honda service dept and that would make me very unhappy. Thank you Joseph for the recent servicing of my car - and I would also like to thank Joel, Henry and Lisa as well for making all of my car checkups an excellent experience. Thank you also for Alex and all of the mechanics. You keep my cars in excellent running order. THANK YOU! More

I have been a customer of Hillside Honda for almost 5 years now. My experience with the service department is always a good one. Courteous, friendly, and extremely knowledgeable are just some of the word years now. My experience with the service department is always a good one. Courteous, friendly, and extremely knowledgeable are just some of the words that describe Hillside Honda's personnel. Today's servicing experience was more of the same for me. Joel was not just attentive to all of the customers in the waiting area, he was genuinely concerned. In-between checking in new customers, he "spot-checked" waiting customers to give us an approximate time of when our vehicles would be ready. I wish I could bottle Hillside Honda's formula for the lost art of caring, courteous and professional customer service, so that I could share it with others. Please keep up the great work!! Mrs. Adrienne Adams Satified Customer! More

My first time going to Hillside Honda after I had an accident went very smoothly. I would very much reconsider them if I needed anything else such as oil changes or tune ups because their customer suppo accident went very smoothly. I would very much reconsider them if I needed anything else such as oil changes or tune ups because their customer support is beyond what I expected from any car dealership. Paragon honda actually recommended I go there even though I am closer to them, which doesn't make sense or maybe they don't want me there after the last time I went because of some issues. At hillside, Joel was very nice and aided me through the process of what needed to be done to repair my car that I'd believe any person that is not into cars like myself would feel comfortable and understand everything. To put plain and simple, they do not force you or push you into things you don't know about or need, and how can I forget about the coffee there which is very good and free!! More

Joel goes above and beyond. On one occasion I was running late and could not make it to the dealership by closing time and he stayed on his own time and waited for me 45 min. That is someone who cares about late and could not make it to the dealership by closing time and he stayed on his own time and waited for me 45 min. That is someone who cares about his job. Thank you and I will be returning. More