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2,142 Reviews of Hillside Honda - Service Center
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April 10, 2016
Excellent customer service Recently had to have service on our CRV which wound up to be covered under warranty. When we purchased this vehicle from Hillside Honda, we signed up Recently had to have service on our CRV which wound up to be covered under warranty. When we purchased this vehicle from Hillside Honda, we signed up for Honda Care. This made us eligible to have a car rental (right across the street from the dealership) while repairs were completed. Very professional (explained what the fix was) and the prblem was fixed. Great Sales and Service departments. More
by RoyM
Employees Worked With
Joseph Patanio
March 24, 2016
Intermittent problem I am currently experiencing an intermittent issue with my recently purchased, Hillside Honda, Certified Pre-owned Honda. The service department was I am currently experiencing an intermittent issue with my recently purchased, Hillside Honda, Certified Pre-owned Honda. The service department was extremely courteous and polite and very understanding of my frustration. They have not been able to locate or recreate the problem, but are an absolute pleasure to deal with. I sure hope to have this problem corrected soon. I do appreciate their efforts. Lalita has followed up with me and has been a pleasure to deal with. Mo and the team have given great effort to recreate the issue (unfortunately, unsuccessfully) I am growing very frustrated that we cannot find the issue. Next step is to wait for the problem to come back and take it back in...Although they are great to deal with, I do wish this wasn't the situation. I do Highly recommend Hillside Honda to all that I speak to! Not many people can bring their vehicle in for service, not have it fixed and still give a favorable review. Great customer service! More
by Pilot13
Employees Worked With
Lalita Gokul & Mo in Service
March 12, 2016
Service Area: Marina Merima her name absoultely rude. A call to services area 3/12/16 10:50AM Service Area: Marina Merima her name is.. Absolutely rude. Absolutely rude terrible customer service I want to A call to services area 3/12/16 10:50AM Service Area: Marina Merima her name is.. Absolutely rude. Absolutely rude terrible customer service I want to return the car now just after that short conversation. I will pay the fees!! To think I actually did business with these people WOW. I only called about my tire light and she states appointment based only if I have flat tire go to my local gas station get it checked it out. Okay. That's fine its the WAY she spoke absolutely disgusting terrible customer service. Hire me, trust me I can volunteer and do a way better job and make sure customers COME BACK not run away. More
by sr11434
Employees Worked With
Samira sounds like the closest name to what i heard: service aread 3/12/16 10:50. , Samira Khatun
December 24, 2015
Excellent work no complaints all work is explain in detail. Excellent work no complaints all work is explain in detail when vehicle is redy . Price is fair. I will recommend this service center Sales and Servi Excellent work no complaints all work is explain in detail when vehicle is redy . Price is fair. I will recommend this service center Sales and Services is excellent. More
by dada46
Employees Worked With
October 25, 2015
Excellent service I score Hillside Honda service department 100, the customer service from me making the appointment to servicing my vehicle was excellent. Thanks to m I score Hillside Honda service department 100, the customer service from me making the appointment to servicing my vehicle was excellent. Thanks to my service advisor Joseph. More
by Lulu
Employees Worked With
Joseph Patanio
May 02, 2015
bad customer service It is very unfortunate that I MUST write this review, based on the treatment i received from the parts manager or supervisor at Hillside Honda today, It is very unfortunate that I MUST write this review, based on the treatment i received from the parts manager or supervisor at Hillside Honda today, 5/2/2015. When i got there the manager/supervisor was call out of his office to explain why my part couldn't be returned. My problem in this review is not the fact that this overpriced part could not be returned, but the way in which this employee proceeded to shout and engage in personal attacks because I wanted to plead my case. So sad that I will no longer be servicing my vehicle or buying parts from there. My only regret is that I did not get his name because his conduct was truly unacceptable, but his office is located to the left side of the parts counter. More
by nohillsidehonda
Employees Worked With
parts manager
April 08, 2015
Service dept. is exceptiona! Honest, fair, excellent service I have been going to Hillside Honda for many years. Their service dept. is exceptional with amazing staff. They are reliable and caring and HONEST!!! I have been going to Hillside Honda for many years. Their service dept. is exceptional with amazing staff. They are reliable and caring and HONEST!!! I would righty recommend them. More
by Gc123
February 06, 2015
Satisfied Amazing experience and satisfied from their service. They took care of my honda accord 2015 car ....really recommending to others - thank you guys .. Amazing experience and satisfied from their service. They took care of my honda accord 2015 car ....really recommending to others - thank you guys .. shama. salim. More
by salim
January 24, 2015
Great service Department I have both a 2207 and 2009 Honda Pilot which both cars have been serviced by the service department. All the service employees are courteous and prof I have both a 2207 and 2009 Honda Pilot which both cars have been serviced by the service department. All the service employees are courteous and professional. They explained the work either to be done or upon completion what was done. More
by Guardianangel
Employees Worked With
also Henry, Danny and the other lady at the quick service across the street. , Joseph Patanio
January 24, 2015
Extremely satisfying Took my Honda Civic in for my yearly inspection. Had an 8:45 appointment. I was advised the inspection would take under an hour. My car was ready a Took my Honda Civic in for my yearly inspection. Had an 8:45 appointment. I was advised the inspection would take under an hour. My car was ready at 9:30. I was treated with extreme courtesy & respect. I would definitely recommend Hillside to a friend. More
by Mets
Employees Worked With
