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Hillside Honda - Service Center

Jamaica, NY

4.2
2,142 Reviews

2,142 Reviews of Hillside Honda - Service Center

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July 31, 2018

Kept waiting for hours, clerk forgot paper work After giving my car for service, 4 hours after , we found out the paper work wasn’t submitted . I understand mistakes can be make , big dissatisfactio More

by DAMEBRANDON123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are so sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

July 31, 2018

Very good Well, car problem arises but when complained to the representative most of it are been taken care of. Customer service (the telrphone ladies) some sre More

by ELIZABETHWILSON4677
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Santualla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy
Aug 01, 2018 -

Hillside Honda responded

Thank you for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

July 30, 2018

First time customer...Joseph Patanio was very helpful! First time customer of Hillside Honda service center. Joseph Patanio was very helpful with the process, informative and friendly. It was a great exper More

by VELEZTIRADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Jul 30, 2018 -

Hillside Honda responded

Hi There! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

July 30, 2018

Professional Dan (service ) in formed me of what I needed and what was important to have done as of now. I did the service requirement at time and will be back st More

by michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 30, 2018 -

Hillside Honda responded

Hi Michelle! Thank you so much for taking the time to provide such awesome feedback regarding your experience in our service department. We are so happy to hear that Dan was able to assist you with fulfilling your vehicle needs. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

July 29, 2018

Great Service The people at Hillside Honda are very professional and great to deal with. They are honest and appreciate their customers. This is the only place I More

by MKINS71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Jul 29, 2018 -

Hillside Honda responded

Thank you so much for taking the time to let us know how we are doing! Your input is a vital role in helping make sure our service department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and Joseph was able to assist you with your service needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook and Twitter pages for exclusive savings and coupons.

July 26, 2018

Quality of Service My car received excellent service. That's because of Joseph Patanio. He really goes that extra mile to help customers, patiently explains repairs and More

by Zoli1R1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Jul 26, 2018 -

Hillside Honda responded

Hi ! Thank you so much for taking the time to provide such awesome feedback regarding your experience in our service department. We are so happy to hear that Joseph was able to assist you with fulfilling your vehicle needs. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

July 25, 2018

Excellent service Staffs are very friendly and were so nice. Very service oriented. They will expained everything with regards to the service. Nothing to worry about. More

by Roy Navarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Jones
Jul 25, 2018 -

Hillside Honda responded

Hello Roy, Congratulations on your new Honda ! We are grateful to hear that you were happy with your experience at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435 and Darryl was helpful with assisting you during the car buying process. We thank you for choosing Hillside Honda and don't forget to check our Facebook – (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive offers and updates from Hillside Honda!

July 25, 2018

Amazing Very nice and very cooperative. They explained everything throughly and what was really needed for the cars maintainence. The sales person was very pa More

by ZKHAN0516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Jul 26, 2018 -

Hillside Honda responded

Hi There! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

July 25, 2018

awesome experience they was friendly very profesional and i was very satisfied with the price. i got everything they promise . very good group of people i will recommend More

by JEALVERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shareef Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Santualla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leann Reynolds
Jul 25, 2018 -

Hillside Honda responded

Greetings and Congrats on your new Honda! We are delighted to hear about your great experience at our dealership located at 139-07 Hillside Ave, Jamaica, NY 11435 and that we were very helpful during your car buying process. We will be sure to pass along your kind words and thank you so much for your recommendation. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons!!

July 24, 2018

Best service center The representative Henry was great. He took the time to answer all my questions and assist me to apply my coupon for the service I wanted done on my c More

by KANEUFVILLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shareef Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Sultan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Hillside Honda responded

Thank you so much for taking the time to let us know how we are doing! Your input is a vital role in helping make sure our service department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and Henry was able to assist you with your service needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook and Twitter pages for exclusive savings and coupons.

Jul 25, 2018 -

KANEUFVILLE responded

It was my pleasure. I am a happy customer since 2013 when I lease my first car. Will be back next year for my 3rd car this time I’m looking to upgrade to the Honda Pilot. See you guys soon.

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