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Hillside Honda - Service Center

Jamaica, NY

4.2
2,142 Reviews

2,142 Reviews of Hillside Honda - Service Center

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August 15, 2018

Excellent awesome Super friendly and did. My service very quickly did not have to wait more then what they said it would be. I will always service my car at Hillside Ho More

by DFOURNARIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennison Adams, Edwin Luzon, Blake Allman
Aug 15, 2018 -

Hillside Honda responded

Hi ! Thank you so much for taking the time to provide such awesome feedback regarding your experience in our service department. We are so happy to hear that Dominick was able to assist you with fulfilling your vehicle needs. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

August 15, 2018

Kept waiting two hours I was not given a ticket when I brought the car in, so my car and I went unnoticed for two hours before I asked what was going on. Had I not spoken up More

by MAGISTRAMC
Recommend Dealer
No
Employees Worked With
Tony Mejia, Stephanie Mejia, Edwin Luzon
Aug 15, 2018 -

Hillside Honda responded

I am deeply saddened to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue. Please contact us at your earliest convenience - 718-657-7810 ext. 1103. Thank You

August 15, 2018

Excellent service ~ First Experience I don't usually write reviews, but I'll make an exception for Joseph Patanio. Joseph Patanio was friendly, hospitable, helpful, and handled everything More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Aug 16, 2018 -

Hillside Honda responded

Hi There! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

August 15, 2018

Good experience I have a good experience with Hillside Honda. Joseph Patanio the service advisor was very good. He see to it that my car was in good hands. Very kn More

by PHILIP_VALDEHUESA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Aug 16, 2018 -

Hillside Honda responded

Thank you Philip so much for taking the time to let us know how we are doing! Your input is a vital role in helping make sure our service department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and Joseph was able to assist you with your service needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook and Twitter pages for exclusive savings and coupons.

August 14, 2018

Sad about this location Second day off about the same issue I am having with my new 2016 CRV. every time the rain falls my car leaking and this is not my fault but they make More

by GUYANA16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Moe and Domonic
Aug 15, 2018 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are so sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

August 13, 2018

Good service Quicker service will be perfect . No other complaints that I can think of. I have nothing for now. Just want to say. Keeping doing on what you are doi More

by LORD13940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Aug 15, 2018 -

Hillside Honda responded

Hi There! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

August 13, 2018

They can not fix Tire Pressure Low They clean your warning... But When you come out warning is live again! I am carrying this warning over year... each time they fix .. it comes back in More

by Masuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 13, 2018 -

Hillside Honda responded

Thank you for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

August 13, 2018

Went there twice for the same problem but nothing was fixed They wasted my time. I went there twice for the same problem but it wasn't fixed. I think they need to change the mechanic staff. Sucks More

by SECKCHEICKAMADOU
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Aug 13, 2018 -

Hillside Honda responded

Hello. I am sorry to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue in a timely fashion. Please give us a call at your earliest convenience - 718-657-7810 ext. 1103

August 12, 2018

Great Service Left car for checkup. Car was checked professionally in a timely manner. I was contacted and got current status. Great service. Have confidence that c More

by Mike_1812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Aug 12, 2018 -

Hillside Honda responded

Hi ! Thank you so much for taking the time to provide such awesome feedback regarding your experience in our service department. We are so happy to hear that Joseph was able to assist you with fulfilling your vehicle needs. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

August 11, 2018

Customer Service My concerns were professionally addressed, when issues arose, they were handled well. I plan to continue servicing my car at Hillside Honda. The staf More

by CHARLESM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2018 -

Hillside Honda responded

Hi There Charles! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

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