Hillside Honda - Service Center

Joseph Patanio is what all Service Rep. should strive for! Mr. Patanio has basically been my Service Rep. at Hillside Honda for the past 5 years. He has always been helpful, courteous, friendly and very inform Mr. Patanio has basically been my Service Rep. at Hillside Honda for the past 5 years. He has always been helpful, courteous, friendly and very informative (very detailed) when it comes to what needs to be done to my vehicle and, of course, recommendations on what to look out for in the future. I know that he will do his best when it comes to ensuring I receive top notch service whenever he's involved. As long as I own a Honda vehicle (now or in the future), Mr. Patanio is who I want to take care of my vehicle's needs. Thanks again! More

Review I was happy with the friendly staff and good service provided to me when I brought my car to have my passenger side side air bag fixed. I was happy with the friendly staff and good service provided to me when I brought my car to have my passenger side side air bag fixed. More

Ups and downs My issue was evenly spread between Hillside Honda, Auto Excel (Warranty company) and Ellite Rim Repair (company charged with fixing the problem). The My issue was evenly spread between Hillside Honda, Auto Excel (Warranty company) and Ellite Rim Repair (company charged with fixing the problem). The representative at Hillside Honda that I worked with tried to be very helpful and did a great job keeping me informed (really cool guy, really kind, he kept me from getting irate). Hillside Honda however does not offer a rental program, therefore I was out my vehicle for 6 days (which was supposed to be an overnight but repair) and had to pay for my own rental. The warranty company also tried to be helpful by trying to track down the rim repair company and seeing what they could do about my situation. The representative was very kind, patient and apologetic, however in the end they were unable to compensate me for my rental cost and did not shorten the amount of time I was without my vehicle. I left my car at Hillside Honda on Wednesday, the rim repair company said they would pick up my rim from Hillside Honda on Friday, but did not pick it up until Monday. They then delivered it late Tuesday (without the middle cap) which cause Hillside Honda to have to rush to get the rim on the vehicle, leaving me with issues that I needed to come back to fix again on Wednesday. Granted, Hillside Honda did fix the issues within a few minutes of me coming back. However, with the long run around and calling all three entities on my own, and being put on hold for an extensive period of time, and even walking in the rain the day I took back the rental thinking I was going to get my vehicle back, I have to say that a bad taste was left in my mouth. When you pay for warranty you hope to get the service in which you've invested. More

JOSEPH PATANIO Showed up appointed time to get my car service and was attended promptly. Great people to deal with and Mr. Patanio was very professional. I was in an Showed up appointed time to get my car service and was attended promptly. Great people to deal with and Mr. Patanio was very professional. I was in and out just under two hours that's service.. Mr. Patanio provided me with all the information I needed . Excellent performance. More

Great Customer Service I am pleased with the Service i received when i purchased my first car. I went in looking for a particular car, color, mileage and the sales person, M I am pleased with the Service i received when i purchased my first car. I went in looking for a particular car, color, mileage and the sales person, Moe Sultan helped me find exactly what i was looking for. Once, i chose the car i wanted, the paper work process was seamless. Moe took care of everything for me. In addition with the help i received from Moe, he made sure my car was washed and the tank was full before i took the car home. I thought the process of buying a car was going to be stressful but it was not. My car is in great condition runs very smooth. Definitely recommend Hillside Honda if you are looking for a pre-owned car. More

Oil Change Very professional. Waiting area need more space. Other than the waiting area being small, all the employees were very timely. The process of the servi Very professional. Waiting area need more space. Other than the waiting area being small, all the employees were very timely. The process of the service was very functional. More

Great service Staff is very nice, can change the time you wait on the phone though. Other than that, great place. They have great cars and location is nice!! Staff is very nice, can change the time you wait on the phone though. Other than that, great place. They have great cars and location is nice!! More

Service As always the service people were courteous and the service was performed as required, My vehicle was inspected and an oil change performed. Very sa As always the service people were courteous and the service was performed as required, My vehicle was inspected and an oil change performed. Very satisfied. More

Great customer service Joseph Patanio from service was excellent Great customer service and he explained everything to me before getting anything done on my car highly rec Joseph Patanio from service was excellent Great customer service and he explained everything to me before getting anything done on my car highly recommend to everyone who's going for service at hillside honda More

Good Job This place is to there word, When the service man said two hours that what it took to replace my recall Items. I thank you so much. This place is to there word, When the service man said two hours that what it took to replace my recall Items. I thank you so much. More